Lost HD for CDs

mich

Member
I have lost my HD for using CDs, I can load a CD but nothing happens and it eventually ejects.
Any suggestions "Vista 32b home"
 

My Computer

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
Do you mean that something is wrong with your cd drive? If so specifically cd's or dvd's? You can try cleaning it with one of those cleaning disks but they don't last forever. I've had to replace one before.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

mich

Member
It works mechanically but is not playing the CD, if I go to computer and click on CD/DVD drive (E) it says choose a CD and then ejects the one I loaded. Sorry for not explaining better.
 

My Computer

Vistaar

Vista Guru
Are you expecting the CD to AutoPlay in Windows Media Player, which you reported problems with in July 2018? If so, maybe see if you can play a CD using VLC (which currently still supports Vista, although upcoming 4.x versions will not). But townsbg could be right: It might be hardware. Does your Windows 10 laptop perhaps have a DVD drive?
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

wither 3

Vista Guru
Gold Member
Instead of clicking on the disc in the drive in Computer, right click on it. Is there a Play with............ selection?

If not, open Windows Media Player. Select Music (Not Music\Library.............) The disc will probably show up as an unknown album. Right click on it and select Play. Does that work?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

mich

Member
@Vistaar It will not auto play in either WMP or VLC it has been this way for a while but I was not really concerned as my new Dell PC had a CD drive that was perfect unfortunately the new PC developed a problem that neither their local technician or 2 of their virtual technicians could fix so the supplied a replacement PC but as the faulty one was now obsolete supplied a later model and it was only a couple of days ago that I found out it does not have a CD drive, I suppose they will be a thing of the past now, I think the problem with my faulty CD drive could have happened when WMP suddenly started to work. I do have an old HP PC, which I will have to fire up as it had a good CD drive.

@wither 3

In WMP it shows ‘no disc in drive “E”

Right clicking on drive in Computer does not give a play with option.
 

My Computer

wither 3

Vista Guru
Gold Member
Can you open a DVD in WMP?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
The laser for the CD may be out. Do you have a known good one to check in that computer and another computer to check that one in? As I said they don't last forever. You might also try a bootable linux disk and test it from there.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

mich

Member
The actual audio CD is OK, I have tried a CD with programs on which I use to install on PC and that wont play, I have tried a DVD-RW and that works OK.
I have been onto Dell about the new PC not having an optical CD drive and they are sending an external drive at no cost so I can try that on my "not playing desk top" when it arrives, why does it read DVDs OK and not CDs??
 

My Computer

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
I thought that CDs and DVDs use different lasers but that doesn't seem to be the case. I know that how the lasers are used is different but beyond that I don't know how it would work for DVDs but not CDs.
 
Last edited:

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

wither 3

Vista Guru
Gold Member
Run regedit.exe to open the Registry Editor

If you are antsy about editing the registry, click on File, Export. Export the registry to a location you can remember. This may take a few minutes. You could also simply set a system restore point.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class.

Open the Class key. Find this-

{4D36E965-E325-11CE-BFC1-08002BE10318}

Open it. It should show your drive.

In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values. Note that both values may not be present.

If present, right-click or tap-and-hold on UpperFilters and choose Delete.

Choose Yes to the "Deleting certain registry values could cause system instability. Are you sure you want to permanently delete this value?" question.

Repeat with the LowerFilters value, if present.

Note: You might also see an UpperFilters.bak or LowerFilters.bak value but you do not need to delete either of these.

Close the Registry Editor.

Restart your computer.

Retry a CD in WMP.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Vistaar

Vista Guru
I still don't understand why wither 3 rarely posts a link. The Microsoft instructions paraphrased above can be found HERE. Among the many omitted parts, this might concern mich:
Information icon

Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs, such as CD recording programs. In this scenario, you must reinstall any affected programs. If this problem occurs again, contact the program vendor to determine whether an update is available for the program.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

mich

Member
Thanks guys, It is going to be at least a couple of days before I get onto this as I am in the process of changing Banks which I have done a few times in the past no problems but this time there are so many hoops to jump through it is taking for ever and I need a reliable PC, so please be patient with me.
 

My Computer

wither 3

Vista Guru
Gold Member
I didn't post a link because I was going by my notes.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Vistaar

Vista Guru
The actual audio CD is OK, I have tried a CD with programs on [it] which I use to install on PC and that wont play, I have tried a DVD-RW and that works OK.
Sounds like just a bad data disk. I would burn another one, and I wouldn't use an RW disk for anything important.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

wither 3

Vista Guru
Gold Member
The ability to play either a CD and not a DVD or vice versa on a PC, is commonly fixed by removing the filters. I have all kinds of video and audio software on my system and it's never caused a problem. I've recommended it to people many times and it always fixed the problem.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Vistaar

Vista Guru
The actual audio CD is OK, I have tried a CD with programs on which I use to install on PC and that wont play,
A CD-R with only data (files) on it isn't actually supposed to "play."
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

Vistaar

Vista Guru
I've recommended it to people many times and it always fixed the problem.
In that case, why don't you post a link to one of your success stories? Preferably a case where audio CDs played but data CDs did not.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

wither 3

Vista Guru
Gold Member
If he's talking about a data disc (other than an audio CD), then he should be able to see it's contents when he explores it in Windows Explorer. I agree it shouldn't play. Obviously, I've been going on the premise it was an audio CD.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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