Solved Malwarebytes Won't Load

[VFN]

Just downloaded latest update 1600.0.1800 and Malwarebytes won't load now. Anyone having this problem?

Thanks

 

[Yard Dog]

Hello, give this a read . notice on the troubleshooting how it mentions to rename it : How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer

 

[Wide Glide]

Extra info for OP

FAQ - Malwarebytes' Anti-Malware won't run or failed to resolve my issues

 

[VFN]

The Malwarebytes forum ssem to have several people who've experienced problems with the new update. Via their direction, I clean installed and now the new version is working. What does that tell us? That the update install glitched, that there's something corrupt in it or there's an infection in my PC which is strongly suggested by the links you so kindly posted?

Found this on their forum: Unfortunately, the real issue has to do with the uninstaller for 1.51.2 sometimes leaving files in place after uninstalling it during the upgrade install, that's the reason that most of these issues are fixed by running mbam-clean.exe, rebooting, and then installing version 1.60 fresh

Seems Malwarebytes may have problems with updating at times, so I'm marking this as solved. Will read replies if anyone thinks it's something other.

Thanks.

 

[Yard Dog]

Oh, mine works fine. sorry you experienced issues. The clean install works good. I thought you had a virus stopping it from installing. Did not really have full picture of your issue. Glad you are loaded up with current version . Excellent program.

 

[VFN]

Just to clarify, I updated and it said it was successful but when I tried to open the program it wouldn't open. Should've used the word "open" instead of "load."

 

[Yard Dog]

Just to be clear here. you have Latest Mbam and latest update, but the issue is that it will not open up ?

 

[VFN]

That was my issue: I updated Malewarbytes which installed the new version but the new version wouldn't open. I would get a close Vista "close program" or some similar message when I tried to open it. I clean installed and now it works.

 

[Yard Dog]

Oh, k, just wanted to make sure. Your posting was not clear. Great news.

 

[VFN]

Thanks for your help and attentiveness.

 

[Yard Dog]

Your welcome, keep those above links for if you ever have issues fighting malware. Bookmark them for future reference and happy surfing as well as Happy New Year . Stay safe !!!