Someone else posted to call Minolta service. I recommend this, too. Although I was on hold for 30 minutes and it took another 30-40 to get everything working, the tech I worked with went in and updated the firmware AND set up the driver. There is no driver for Windows 7 64-bit, but the XP 64 driver works if the firmware is 2.85S. I could have saved hours of downloading and attempted fixes if I'd called Minolta to start with!