My keyboard doesnt work

jezzalenko

New Member
Hey i need some help -
i reinstalled windows yesturday and when i logged on initially it worked fine, however today after i logged on this morning it was fine but then it automatically installed drivers and now i cant use my keyboard but i can use my mouse. I tried restarting but all that did was make it impossible for me to actually log on.I've checked the bios and everythings good. Im completely bamboozled and i want to play some gamessss :(
 

My Computer

System One

  • Motherboard
    dell BTX
    Memory
    2 gig
    Graphics Card(s)
    9800GTX+
    Hard Drives
    Samsung 640 gig

Barman58

Staff member
Vista Guru
Gold Member
Hi jezzalenko and welcome to the vista forums :party:

First we will need to know the type of keyboard and how it connects to the computer.
if you can post back with this info will see what can be done :D
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 1909 - 18363.488
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel

mansrm81

Vista Guru
Did the keyboard come with a usb to ps/2 adaptor that you could use.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.

Barman58

Staff member
Vista Guru
Gold Member
Hi jezzalenko

as it's a USB device I would tend to suspect that the drivers downloaded that caused the problems were USB related. what you need to do is "Roll Back" these drivers or un-install the update that loaded them.

The problem is of course how do you do anything without a keyboard :confused:

the easiest method would be to attach a PS2 type keyboard to the computer and use that to perform the repairs. If this is not possible, can you get into "safe mode", (press F8 repeatedly on boot till you see the Vista Boot Options Menu), if you get into safe mode you may find that the basic drivers loaded will enable you to use the keyboard and repair the problem.

I would try to borrow a PS2 keyboard and try that way as it is a lot easier ...

another option is to enable the vista on-screen keyboard The blue button lower right on the login screen
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 1909 - 18363.488
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel

jezzalenko

New Member
i cant attach a ps/2 keyboard
i only have usb ports
i tried safemode cant type
i can only use my keyboard in bios
 

My Computer

System One

  • Motherboard
    dell BTX
    Memory
    2 gig
    Graphics Card(s)
    9800GTX+
    Hard Drives
    Samsung 640 gig

Barman58

Staff member
Vista Guru
Gold Member
OK jezzalenko,

will have to try the on-screen keyboard method
when you get to the log-on screen click on the blue button at the lower left of the screen and select to switch on the on-screen keyboard,this will allow you to log on.

Once you are logged on go to the system tools - easy access centre and select the on-screen keyboard,(it may already be switched on, if so you can skip this step)

once you have your keyboard you can go into control panel - device manager and roll back (right click on device and select "roll back " ) or run the update centre to uninstall the update that caused the fault.

you may want to roll back the keyboard driver and the USB drivers to be sure but should be that when the one causing the problem is reset the keyboard will work (may need to re-boot )

Hope this helps - the on-screen keyboard is slow but is useful sometimes (I've actually type most of this post using it to make sure it worked OK in vista)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 1909 - 18363.488
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel

jezzalenko

New Member
thankyoouuuu!!
ill give it a try tomorrow its pretty late here
 

My Computer

System One

  • Motherboard
    dell BTX
    Memory
    2 gig
    Graphics Card(s)
    9800GTX+
    Hard Drives
    Samsung 640 gig

Barman58

Staff member
Vista Guru
Gold Member
Ok,

No problems - get some sleep - things like this always lokk better in the morning :D

keep us posted
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 1909 - 18363.488
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
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