My keyboard doesnt work

[jezzalenko]

Hey i need some help -
i reinstalled windows yesturday and when i logged on initially it worked fine, however today after i logged on this morning it was fine but then it automatically installed drivers and now i cant use my keyboard but i can use my mouse. I tried restarting but all that did was make it impossible for me to actually log on.I've checked the bios and everythings good. Im completely bamboozled and i want to play some gamessss

 

[Barman58]

Hi jezzalenko and welcome to the vista forums

First we will need to know the type of keyboard and how it connects to the computer.
if you can post back with this info will see what can be done :D

 

[jezzalenko]

well my set up is BTX so USB keyboard and mouse

 

[jezzalenko]

btw just stock keyboard- basic shiz bang

 

[mansrm81]

Did the keyboard come with a usb to ps/2 adaptor that you could use.

 

[jezzalenko]

i only have usb ports no ps/2

 

[Barman58]

Hi jezzalenko

as it's a USB device I would tend to suspect that the drivers downloaded that caused the problems were USB related. what you need to do is "Roll Back" these drivers or un-install the update that loaded them.

The problem is of course how do you do anything without a keyboard

the easiest method would be to attach a PS2 type keyboard to the computer and use that to perform the repairs. If this is not possible, can you get into "safe mode", (press F8 repeatedly on boot till you see the Vista Boot Options Menu), if you get into safe mode you may find that the basic drivers loaded will enable you to use the keyboard and repair the problem.

I would try to borrow a PS2 keyboard and try that way as it is a lot easier ...

another option is to enable the vista on-screen keyboard The blue button lower right on the login screen

 

[jezzalenko]

i cant attach a ps/2 keyboard
i only have usb ports
i tried safemode cant type
i can only use my keyboard in bios

 

[jezzalenko]

my mother board is btx and such- ie no legacy ports

 

[Barman58]

OK jezzalenko,

will have to try the on-screen keyboard method
when you get to the log-on screen click on the blue button at the lower left of the screen and select to switch on the on-screen keyboard,this will allow you to log on.

Once you are logged on go to the system tools - easy access centre and select the on-screen keyboard,(it may already be switched on, if so you can skip this step)

once you have your keyboard you can go into control panel - device manager and roll back (right click on device and select "roll back " ) or run the update centre to uninstall the update that caused the fault.

you may want to roll back the keyboard driver and the USB drivers to be sure but should be that when the one causing the problem is reset the keyboard will work (may need to re-boot )

Hope this helps - the on-screen keyboard is slow but is useful sometimes (I've actually type most of this post using it to make sure it worked OK in vista)

 

[jezzalenko]

thankyoouuuu!!
ill give it a try tomorrow its pretty late here

 

[Barman58]

Ok,

No problems - get some sleep - things like this always lokk better in the morning :D

keep us posted