My laptop freezes whenever it overheats/idles for a while

[Flamzeron]

I've got a problem with my laptop. Whevener it idles for a while, the whole thing just freezes. I've noticed that my laptop gets pretty warm around the same time, so I assume that the two are connected. I'm having to take the battery out of my laptop just to restart it. This didn't start happening until I got an update from Norton. Is there anything I can do to fix this? Thanks in advanced.

 

[brummyfan]

Try another AV program after uninstalling Norton, see any difference in Temps. Use HWMonitor or any temperature monitoring utility to keep an eye on the temps. How old is your laptop? if it's more than a year old might as well check the fans for any dust and blow them out with a can of compressed air.
It helps if you fill up your system specs.

 

[Flamzeron]

How would I go about checking the fans? Or do you mean the ones in the back of the laptop?

 

[brummyfan]

Yes, you have to open the back cover to inspect the fan, it all depends on what model,how old and how you use it(do you use the laptop in bed).
You can also try blowing compressed air in to the vents from outside without taking off the back cover.
This is only an example and there are many guides in Youtube:
YouTube - Laptop cleaning with compressed air

 

[Blueblaz]

Be careful when using compressed air to clean out your computer, the U-tube shows that you use very little air to blow it out. If you use full pressure you could over spin the fan and seize it. When I do mine, I always use a small pin (paperclip) to hold the fan in place.

 

[richc46]

Be careful when using compressed air to clean out your computer, the U-tube shows that you use very little air to blow it out. If you use full pressure you could over spin the fan and seize it. When I do mine, I always use a small pin (paperclip) to hold the fan in place.

Thank you for the astute advice. To be honest, I did not even think of that.

 

[Flamzeron]

I cleaned the fan, and ran a virus scan of my laptop. It's working now. Thanks!

 

[richc46]

Glad that it worked out the way you wanted.