Need help retrieving deleted folder and files (windows 10)

neil30

Member
Hi all and thanks in advance to any help that can be provided.

For some reason unknown to me, i used disk cleanup last night to clean my disk and like an idiot, i chose to include my downloads folder which held several files an folders
including a folder which had around 1500 mp3 tracks.

the path is the following c:\users\MYNAME\downloads\

I have used Recuva in both wizard and advanced mode which was only a small help and i recovered only a few files but not the folder which contained my 1500 mp3 tracks.
The path for this was c:\users\MYNAME\downloads\to hd

I had pinned the folder to quick access and it is still there but just gives a message saying its unavailable, may have been moved or deleted etc.

There are no previous versions of the folder i can restore too and have used system restore to go back in time which hasn't helped.

Can anyone shed some light on how i can retrieve these lost files and folders or are they gone forever?
 

My Computer

System One

  • Manufacturer/Model
    No manufacturer- built pc.
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    2.30 gigahertz AMD Phenom 9650 Quad-Core
    Motherboard
    ASRock ALiveNF6G-GLAN
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    NVIDIA GEFORCE 9400 GT
    Sound Card
    High Definition Audio Device / NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Hanns.G Hi221 [Monitor] (22.0"vis, s/n 902RH3XY01826, January 2009)
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    Hard Drives
    MAXTOR S TM3250310AS SCSI Disk Device (250.06 GB)
    Mouse
    Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboa
    Keyboard
    Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboa
    Other Info
    Optiarc DVD RW AD-5200A ATA Device [Optical drive]HP HP Deskjet F4200 series (DOT4USB)

wither 3

Vista Guru
Gold Member
Did you empty the Recycle Bin when you ran the cleanup? If not, you could look there. Surprised that Recuva couldn't find them. There's another piece of software called "Recover my Files" that might help.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

neil30

Member
Did you empty the Recycle Bin when you ran the cleanup? If not, you could look there. Surprised that Recuva couldn't find them. There's another piece of software called "Recover my Files" that might help.
Hi, yes as it was ticked to clean up during the disk clean up process so the recycle bin was cleaned too.

Recuva found the majority of the files in my download folder all apart from my mp3 tracks in the sub folder called to hd above.

It also strangely found 1 folder of an artist but there were 3 other folders of other artists it didn't find.
 

My Computer

System One

  • Manufacturer/Model
    No manufacturer- built pc.
    CPU
    2.30 gigahertz AMD Phenom 9650 Quad-Core
    Motherboard
    ASRock ALiveNF6G-GLAN
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GEFORCE 9400 GT
    Sound Card
    High Definition Audio Device / NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Hanns.G Hi221 [Monitor] (22.0"vis, s/n 902RH3XY01826, January 2009)
    Screen Resolution
    1680 x 1050
    Hard Drives
    MAXTOR S TM3250310AS SCSI Disk Device (250.06 GB)
    Mouse
    Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboa
    Keyboard
    Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboa
    Other Info
    Optiarc DVD RW AD-5200A ATA Device [Optical drive]HP HP Deskjet F4200 series (DOT4USB)

wither 3

Vista Guru
Gold Member
I don't save any personal files on the C:. I have all my software set to save files on another partition. I also back them up daily to another drive.

I'm still surprised it can't find them because all I think Disk Cleanup does is reset a bit on the sectors/cluster. There's software out there for doing deep recoveries but it's not cheap. Of course, those reset clusters/sectors are going to be overwritten eventually so it's necessary to do the searches immediately.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
File recovery can be expensive and isn't guaranteed. There is software but like wither said it can get pricey. If you can't live without those files you can buy the software or hire a company that specializes in data recovery but it isn't guaranteed. If rescuva can't find the files I wouldn't put much hope in finding them.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

wither 3

Vista Guru
Gold Member
Okay Ex_Brit, what does that mean?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Ex_Brit

If you're going through hell, keep going
Vista Guru
Gold Member
What does what mean? FYI?.... it means for your information.
 

My Computer

System One

  • Operating System
    Win 7 Ult SP1 + 2 x Win 10 Pro all x64

wither 3

Vista Guru
Gold Member
I know but, for me, all it does is take me to the Ten forum and no specific thread. Just trying to figure out which information you're alluding to.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Ex_Brit

If you're going through hell, keep going
Vista Guru
Gold Member
I know but, for me, all it does is take me to the Ten forum and no specific thread. Just trying to figure out which information you're alluding to.
Your header states Windows 10 so I was merely pointing out where that forum is.
 

My Computer

System One

  • Operating System
    Win 7 Ult SP1 + 2 x Win 10 Pro all x64

wither 3

Vista Guru
Gold Member
Ah, good catch.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
He's suggesting that the OP go there.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB
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