Need help to fix my event viewer startup in services.msc

VistaKing

Banned
I'm having a problem after I installed PHOTOSHOP CS4 EXTENDED it asked me to update my video driver ( ATI RADEON X1300 ) which I did. after that not of my programs will launch when I tried to open up eventvwr it was blank. I tried to go to services.msc to see if the service is running under Windows Event Log it wasn't started was before the driver update . I right click on the Windows Event Log click on properties try to start the service and I get this error message error " 4201 the instance name passed was not recognized as valid by a wmi provider " . Need help to get this fixed . Thank YOu .
 

My Computer

lemur

Vista Guru
Gold Member
Use system restore and go back to a date prior to to CS4 Extended install.
 

My Computer

System One

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    GeForce 7600GT
    Screen Resolution
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lemur

Vista Guru
Gold Member
Or at least try to roll back on the video driver
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
Lemur.. Tried both of those that you mentioned , System Restore and driver rollback . Didn't work . The system restore didn't successfully restore my computer message came up after the restore. The driver roll back just removed my video drivers. So I had to reinstall the drivers last night.
 

My Computer

lemur

Vista Guru
Gold Member
I'm having a problem after I installed PHOTOSHOP CS4 EXTENDED it asked me to update my video driver ( ATI RADEON X1300 ) which I did. after that not of my programs will launch when I tried to open up eventvwr it was blank. I tried to go to services.msc to see if the service is running under Windows Event Log it wasn't started was before the driver update . I right click on the Windows Event Log click on properties try to start the service and I get this error message error " 4201 the instance name passed was not recognized as valid by a wmi provider " . Need help to get this fixed . Thank YOu .

CS4 asked you to install video driver? and where was CS4 getting that from?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
I'm having a problem after I installed PHOTOSHOP CS4 EXTENDED it asked me to update my video driver ( ATI RADEON X1300 ) which I did. after that not of my programs will launch when I tried to open up eventvwr it was blank. I tried to go to services.msc to see if the service is running under Windows Event Log it wasn't started was before the driver update . I right click on the Windows Event Log click on properties try to start the service and I get this error message error " 4201 the instance name passed was not recognized as valid by a wmi provider " . Need help to get this fixed . Thank YOu .

CS4 asked you to install video driver? and where was CS4 getting that from?

yeah CS4 said my video card needs to be updated to use the features cs4 has. So I said what the h*ll lets update the video drivers . Thats when everything went down Hill.
 

My Computer

lemur

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
I'm a little in shock. I have CS3 and CS4 and it never suggested that (nor would I let it).

Take a look at this URL. Note reply from Gary - July 17, 4:26 pm - and his solution to the 4201 error.

Event log error 4201 - ERROR_WMI_INSTANCE_NOT_FOUND

Thank You so much it work. I even went ahead and renamed the Rtbackup folder inside C:\windows\system32\Logfiles\WMI and it recreated the RTBACKUP folder . Now I could get my event viewer running.
 

My Computer

lemur

Vista Guru
Gold Member
Excellent! Another satisfied customer :). Take care!
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
Lemur.. The attachment is what I was refering to when I said PS CS4 EXTENDED wanted me to update my video card.
 

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CrucialHoax

Action is Knowledge
Vista Guru
There is one thing that I distinctly remember, do not let vista or any other program try to update any sort of driver and everything will be fine. Update it manually from the manufacturers site. :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
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    2GB
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    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
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    160GB
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    It's special, it flips open :)
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    I killed my HP Laptop :'(

lemur

Vista Guru
Gold Member
I would need more information about that, but my first reaction is - I don't want Adobe interfering with my video card. I'll do more research later...
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
How would I go about doing that where I could stop Photoshop telling me I should update my video drivers ? This is my first time using Photoshop never used it before . Better yet how would I have VISTA do that ?
 

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lemur

Vista Guru
Gold Member
The accelerator is different from the regular video driver. You should always be fine updating your video card driver, and I'd recommend it. If you have an NVidia card, go to their driver download - Drivers - Download NVIDIA Drivers - and select the driver appropriate for your card and operating system.

**EDIT ** oops, I forgot you had ATI **
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

VistaKing

Banned
The accelerator is different from the regular video driver. You should always be fine updating your video card driver, and I'd recommend it. If you have an NVidia card, go to their driver download - Drivers - Download NVIDIA Drivers - and select the driver appropriate for your card and operating system.

**EDIT ** oops, I forgot you had ATI **

Wasn't Photoshop asking me to update my video card driver ? Cause thats what it did when I clicked on YES.
 

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lemur

Vista Guru
Gold Member
Yep.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

CrucialHoax

Action is Knowledge
Vista Guru
Its probably an option. I haven't used PS in ages. But I'm sure you can turn it off somewhere in the program's options.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Mouse
    Touchpad
    Keyboard
    Acer
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(

lemur

Vista Guru
Gold Member
You can disable automatic updates in photoshop by going to “help > updates… "
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS
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