Need help

[Soussherpa]

I keep gettig a 1402 message ( saying it can't open registry components).

I did a system restore-didn't work.


I went to a page recommended on a thread on this site and I don't know exactly what to download.


Any help?

 

[Arvinwebb]

Hello Soussherpa, welcome to the forum.

Can you give us a little bit more information please. I mean when this message is coming............

Thanks

 

[Soussherpa]

Hello Soussherpa, welcome to the forum.

Can you give us a little bit more information please. I mean when this message is coming............

Thanks

It's when I am installing or uninstalling a particular program.

 

[Soussherpa]

Here is the message:

 

[Arvinwebb]

Hello Soussherpa,

This link may help you to short out your problem.

Error 1402 while installing and uinstalling

You receive an "Error 1402. Could not open key" error message when you run installtion

Let us know the result.

Thanks

 

[Soussherpa]

I did what you told me. I ended up having to do a system restore, but I had to get through it from booting up through the Gateway recovery center.

I used the system file checker and from the text file left over I notice that it said that the MSI inst file was corrupt. I'm not sure if that has anything to do with it.

I also reinstalled drivers for the intel chipset from there. I don't think that was a good idea.

When I finally got back to where I was before. I got about 19 updates for vista and alot of them have failed to install. I tried toget them manually, and every time I did I got a "this update does not apply to your system message".

I see that Vista service pack SP2 is offered here for download. Would reinstalling that help?

 

[Arvinwebb]

Error 1402 is generated when some particular application is installed on the system with a corrupted User profile. To solve this problem you can follow the below mentioned methods:

1. Check the system registry for errors and repair them
2. Try to use a different User Profile
3. Turn off User Profiles before running the setup

You better create a user profile and try to work out on that profile. Hope this help to get rid of this problem.

Downloading Vista SP2 and installing may help you in this problem.

 

[Soussherpa]

Error 1402 is generated when some particular application is installed on the system with a corrupted User profile. To solve this problem you can follow the below mentioned methods:

1. Check the system registry for errors and repair them
2. Try to use a different User Profile
3. Turn off User Profiles before running the setup

You better create a user profile and try to work out in that profile. Hope this help to get rid of this problem.

Downloading Vista SP2 and installing may help you in this problem.

Would reinstalling SP2 make it worse?

 

[Arvinwebb]

Error 1402 is generated when some particular application is installed on the system with a corrupted User profile. To solve this problem you can follow the below mentioned methods:

1. Check the system registry for errors and repair them
2. Try to use a different User Profile
3. Turn off User Profiles before running the setup

You better create a user profile and try to work out in that profile. Hope this help to get rid of this problem.

Downloading Vista SP2 and installing may help you in this problem.

Would reinstalling SP2 make it worse?

certainly not....follow my recommended procedure first (Create a new user profile)

 

[Soussherpa]

Error 1402 is generated when some particular application is installed on the system with a corrupted User profile. To solve this problem you can follow the below mentioned methods:

1. Check the system registry for errors and repair them
2. Try to use a different User Profile
3. Turn off User Profiles before running the setup

You better create a user profile and try to work out in that profile. Hope this help to get rid of this problem.

Downloading Vista SP2 and installing may help you in this problem.

Would reinstalling SP2 make it worse?

certainly not....follow my recommended procedure first (Create a new user profile)

Alright, I created one. It took forever, because it was about 69 gigs for one thing, also, I had to use the "take ownership" command that I got from here to be able to copy "local setting" and "My documents" because Vista said I needed to permission to do it. It took about 5 hours.

I couldn't get to the programs I needed to uninstall, I went into program files and I did find it, but there wasn't a unistall to get rid of it. I did uninstall a program associated with it, but I didn't have a problem with that really in my main account.

 

[Arvinwebb]

Most install/uninstall problems are due to remnants of older versions and install/uninstall debris blocking normal install processes. Until you completely clean your system of any older versions, broken install or incomplete uninstall debris, you won't be able to install a new version or program. Vista uninstaller does a very poor job of removing all parts of a program.

You can do a manual uninstall with the help of Windows Installer CleanUp Utility, but the best way to get rid of all remnants of an older program, failed download and install, or failed uninstall is using Revo Uninstaller or Smarty uninstaller.

REVO UNINSTALLER

SMARTY UNINSTALLER

You can access a number of proprietary removal tools and instructions for doing a manual uninstall at the tutorial link below.

Install/Uninstall Problems With Vista

 

[Soussherpa]

Most install/uninstall problems are due to remnants of older versions and install/uninstall debris blocking normal install processes. Until you completely clean your system of any older versions, broken install or incomplete uninstall debris, you won't be able to install a new version or
program. Vista uninstaller does a very poor job of removing all parts of a program.

You can do a manual uninstall with the help of Windows Installer CleanUp Utility, but the best way to get rid of all remnants of an older program, failed download and install, or failed uninstall is using Revo Uninstaller or Smarty uninstaller.

REVO UNINSTALLER

SMARTY UNINSTALLER

You can access a number of proprietary removal tools and instructions for doing a manual uninstall at the tutorial link below.

Install/Uninstall Problems With Vista

I have revo uninstaller. Same problem.

I'll check the link.

Should I reinstall SP2-or let it go?

I was thinkin' of uninstalling some windows updates. Is that a better idea?


P.S. Your link just went to the Forum home page.

 

[Arvinwebb]

now i have updated the link

Install/Uninstall Problems With Vista

yes...please uninstall the SP2 and follow the process of uninstalling. hope it works.

Which Anti virus do you have?

 

[Soussherpa]

now i have updated the link

Install/Uninstall Problems With Vista

yes...please uninstall the SP2 and follow the process of uninstalling. hope it works.

Which Anti virus do you have?

I have Avast.

I don't know how to uninstall SP2. I was just gonna install the SP2 I got here over it.

I was talking about uninstalling windows updates.

 

[Arvinwebb]

unistall Avst AV but take the key as backup to reinstall. Sometimes Avast make this problem.

okk..if you want to uninstall some update you can. Update has no big role here.

 

[Soussherpa]

unistall Avst AV but take the key as backup to reinstall. Sometimes Avast make this problem.

okk..if you want to uninstall some update you can. Update has no big role here.

Ok, I uninstalled AVAST.

I just tried to install an update to the program in question and I got this error 1305. error reading from file C:\windows\installer\78da4.msi. verify that the file exists and try again.

Do I just run SP2?

 

[Arvinwebb]

for nex some time please work in sp1. after your satisfaction when eevrything is in right direction do update sp2.

 

[Soussherpa]

for nex some time please work in sp1. after your satisfaction when eevrything is in right direction do update sp2.

I'm not sure of what you're talking about.

 

[Arvinwebb]

This error come up when your installation package is corrupt. try download the update again and save in another drive and then run.

Download Vista SP2 pack from here save and then run.

Download Vista SP2

 

[Soussherpa]

This error come up when your installation package is corrupt. try download the update again and save in another drive and then run.

Download Vista SP2 pack from here save and then run.

Download Vista SP2

I've been able to unistall pretty much every other program except the one I started this thread about.

Is it possible it's been the program itself all along?