New Vista ULTIMATE UPGRADE Will NOT UPGRADE

[goldenDragon1]

:huh: Hi... Am trying to install AN UPGRADE TO ULTIMATE on a 32 Bit System running Vista Premium & SP2. My brand new UPGRADE is REFUSING to UPGRADE IN PLACE!!! It says "Upgrade has been disabled. The upgrade cannot be started. To upgrade cancel the installation, then choose to upgrade to a version of Windows that is more recent than the version you are currently running". HUH??? This pc is 12 months old & running Windows 6 Home Premium. I am SURE I MADE NO MISTAKES, The Windows Vista Upgrade Advisor has confirmed ULTIMATE for this pc. BOTH Anti-Virus Programs were disabled...etc. BECAUSE I could NOT INSTALL, I am NOT ELIGIBLE for the FREE 90 Day Support Feature... This is a BRAND NEW SOFTWARE PURCHASE & WAS EXPENSIVE... I HOPE SOMEONE AT WINDOWS CAN HELP ME WITH THIS PROBLEM... Thank-You p.s. {I do not know if the "Clean Install" works or not... ONLY THAT THE UPGRADE INSTALL WILL NOT... I NEED the UPGRADE INSTALLATION, & according to the package & all other data- MY PC IS ELIGIBLE TO THE UPGRADE... So I am very concerned- to say the least}. . .

 

[stoneys-nutz]

Hello goldenDragon1,
The best way to install any Windows is a clean install, i would backup all the bits i want to keep to another HDD or disk and do a clean install, there is less chance of encountering any errors. The reason you cant "upgrade" could be because the Ultimate disk, although a better version of Vista, is an older copy than the one it's trying to replace. Hope this helps. Good luck.

 

[Brink]

Hello GoldenDragon, and welcome to Vista Forums.

I would agree with Stoneys-Nutz. A clean install would be best. This can help show you how to do a clean install with a upgrade version of Vista.

http://www.vistax64.com/tutorials/68767-clean-install-upgrade-vista.html

Hope this helps,
Shawn