No wireless signal

My Viao connects to the internet with LAN but it doesn't detect the WLAN. I have done different things and none seem to work. I have also done some trouble shooting through Windows and the system says that the network adapter is not connected and need to be configured? Sony has some drivers and such that might help https://www.sony.com/electronics/support/articles/00006787 but they aren't for Vista only for Win7. I checked inside the laptop and the wifi card is properly seated and connected, the wireless light has never been lit. There's also continuity from the adapter all they to the antenna. I've also checked the drivers by going to the device manager and checking for updates under the network adapter and it says that the most current drivers are installed, i've also uninstalled the network adapter driver and installed them back. It's funny because i see the ROKU under the network screen... I'm thinking the WIFI switch might be faulty but that wouldn't make sense since it detects ROKU?
 

My Computer

System One

  • Operating System
    Win10
    Manufacturer/Model
    Toshiba C55-B5256
    CPU
    • Intel® Core™ i5-4210U Processor @ 1.70 GHz.
    Motherboard
    ^3M Cache, up to 2.70GHz with Intel® Turbo Boost Technology
    Memory
    8 GB DDR3
To be more clear Sony offers these two drivers to work with internet but are these mandatory as in- if you can't download those drivers you're screwed? This is what i copied from their site which is provided in the link on top
""Turn on the WLAN adapter with one of the following:
Please help.
 

My Computer

System One

  • Operating System
    Win10
    Manufacturer/Model
    Toshiba C55-B5256
    CPU
    • Intel® Core™ i5-4210U Processor @ 1.70 GHz.
    Motherboard
    ^3M Cache, up to 2.70GHz with Intel® Turbo Boost Technology
    Memory
    8 GB DDR3

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
What do you mean by you see roku? Can you take a screenshot of device manager at the networking devices? Also one of the network center. Can you also from command line run the command ipconfig /all and then post the results?
 

My Computer

System One

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
What do you mean by you see roku? Can you take a screenshot of device manager at the networking devices? Also one of the network center. Can you also from command line run the command ipconfig /all and then post the results?
Here are the screenshots which i had to take with my phone because Print Screen doesn't work along with brightness adjustment through the keyboard but that's a topic for another day. Btw, the roku only comes up in the network screen when the LAN cable is plugged in.
 

Attachments

My Computer

System One

  • Operating System
    Win10
    Manufacturer/Model
    Toshiba C55-B5256
    CPU
    • Intel® Core™ i5-4210U Processor @ 1.70 GHz.
    Motherboard
    ^3M Cache, up to 2.70GHz with Intel® Turbo Boost Technology
    Memory
    8 GB DDR3

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
Windows isn't recognizing the device. It isn't showing up under ipconfig or device manager. To answer your previous question, yes you have to have manufacturer drivers for wireless devices. Those drivers aren't built into Vista or 7. I'm not so sure about 8.1 or 10.
 

My Computer

System One

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
Windows isn't recognizing the device. It isn't showing up under ipconfig or device manager. To answer your previous question, yes you have to have manufacturer drivers for wireless devices. Those drivers aren't built into Vista or 7. I'm not so sure about 8.1 or 10.
So, my only option is download those drivers from a third party but i'm concerned about downloading malware. Is there a site with a good reputation that you would say it's safe before i go and start messing everything i've done so far to make the laptop work?
 

My Computer

System One

  • Operating System
    Win10
    Manufacturer/Model
    Toshiba C55-B5256
    CPU
    • Intel® Core™ i5-4210U Processor @ 1.70 GHz.
    Motherboard
    ^3M Cache, up to 2.70GHz with Intel® Turbo Boost Technology
    Memory
    8 GB DDR3
I'll be posting a new thread under Drivers to not derail this one.
 
Last edited:

My Computer

System One

  • Operating System
    Win10
    Manufacturer/Model
    Toshiba C55-B5256
    CPU
    • Intel® Core™ i5-4210U Processor @ 1.70 GHz.
    Motherboard
    ^3M Cache, up to 2.70GHz with Intel® Turbo Boost Technology
    Memory
    8 GB DDR3

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
Preferably you would get it from the manufacturer's website. Outside of that I don't know which third party sites to trust. You can upload any installers into this site and have them scanned. VirusTotal If it doesn't find any malware than more than likely there isn't any.
 

My Computer

System One

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A

wither 3

Vista Guru
Gold Member
It seems this problem is solved as noted here-

 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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