Plugged IN Not Charging

daredevil95

Member
Hi, I need some advice about my Dell Inspiron Laptop not charging. I have a new battery installed and for some reasons at times it appears to charge and at other times it's not charging. At this time the computer is on/plugged in and when I click the battery icon on the bottom task bar icon it states "22% available (plugged in, not charging)". I had the computer shut off, but plugged in and it didn't charge the battery. Any ideas as to where to start looking? I appreciate any advice.
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

daredevil95

Member
Hi Rich....how's it going? Had to re-load Vista for the sound issue. All fixed now! Now I have a charging issue. I'm gonna review your attached info.....Thanks
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

richc46

Vista Guru
Gold Member
Im sorry that you are having so much trouble.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

daredevil95

Member
It's not that bad.....I'm getting reacquainted with inner workings of the computer. At least this problem isn't so constricting as before. I went through all sorts of valuable learning on the last problem....it was a good experience, although frustrating at times! We'll see how this goes. Doesn't look like I have many options to fix this time!
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

richc46

Vista Guru
Gold Member
You know that I wish you luck
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

daredevil95

Member
It appears it may be this new battery.

LBD-D40-5200
Capacity: 5200mAh
Voltage: 11.1V
Rating: 58 wHr

I'm gonna let it drain and recalibrate the battery. We'll see what happens!
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

roy69

47,65,65,6B
Vista Guru
Gold Member
Just to add to what rich has said. When you plug yourcomputer in does the screen go slightly brighter? On most laptops I have come into contact with the power connector on the laptop becomes weak.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

daredevil95

Member
Just to add to what rich has said. When you plug yourcomputer in does the screen go slightly brighter? On most laptops I have come into contact with the power connector on the laptop becomes weak.
Thanks for the response. Screen gets brighter when plugging power into the computer.
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

richc46

Vista Guru
Gold Member
I think that Roy may have given you a good lead, directed at your specific situation.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

daredevil95

Member
I tried recalibrating the battery.....ran it down until the computer shut it self off then recharged and no luck still no charge.....I'm at 3% battery now. I had this problem prior to the Vista install. I had to buy the battery so I could initially install the Vista OS....due to the reboot. The dead battery interfered with the reboot and it started the install from start every time. I guess I will try a new AC adapter. Another person stated there could be an issue with the motherboard....hope not.
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

roy69

47,65,65,6B
Vista Guru
Gold Member
The fact that the screen gets brighter is telling me that your adaptor is kicking out power, Before buying a new adaptor it may be a good idea to get someone with a multimeter to check the power output of the adaptor to its power rating that should be listed underneath. Or tell me the exact model of the adaptor and notebook and I will try and find out for you.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet

daredevil95

Member
The fact that the screen gets brighter is telling me that your adaptor is kicking out power, Before buying a new adaptor it may be a good idea to get someone with a multimeter to check the power output of the adaptor to its power rating that should be listed underneath. Or tell me the exact model of the adaptor and notebook and I will try and find out for you.
Thanks for the response. I'll live with the issue for now. Thanks
 

My Computer

System One

  • Manufacturer/Model
    Dell Lap Top Inspiron
    CPU
    ORIGINAL EQUIPMENT MANUFACTURED
    Motherboard
    OEM
    Memory
    OEM
    Graphics Card(s)
    OEM
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Screen Resolution
    OEM
    Hard Drives
    OEM
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Mouse
    OEM
    Keyboard
    OEM
    Internet Speed
    OEM
    Other Info
    OEM

mcforyou

Member
This worked perfectly for me when I had the same problem:


Power management software in Windows Vista

Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery's power management software, follow the steps below.
1. Click Start and type device in the search field, then select Device Manager .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. Restart your computer. The notebook should now indicate that the battery is charging.
 

My Computer

System One

  • Manufacturer/Model
    HP G60-230us notebook
    CPU
    2.0
    Memory
    3 gb
    Hard Drives
    320 gb
    Internet Speed
    broadband

Cytherian

Vista Guru
Is it a Dell branded battery, or a 3rd party maker? I've found aftermarket ones to work inconsistently. They are cheap enough to be attractive for the chance, as OEM batteries are way overpriced.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t
    CPU
    Intel Core Duo 2.53GHz
    Memory
    4Gb
    Graphics Card(s)
    NVidia GeForce 9600M GT 512Mb
    Screen Resolution
    1280x800 32bit
    Hard Drives
    Seagate Momentus XT 500Gb
    Hitachi Travelstar HTS543225L9A300 250Gb
    Mouse
    Microsoft 4000
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