Power Surge and now no LAN connection

pauld32

New Member
Hi users,

I am in need of some help. About a week ago, a lightning storm caused a power surge which fried my ethernet modem. After replacing the modem, I still could not get back online using my LAN connection with my Toshiba Satellite laptop. In trying to rule out software issues, I have uninstalled and now reinstalled the network drivers for my LAN connection. At this point, the device manager does not even recognize the LAN network adapters (also, there is no folder labeled "other devices," so I don't think they are even showing up under unrecognized devices). Another relevant piece of information is that my computer becomes extremely hot to the touch in the area just around where the ethernet plug is.

Can I safely conclude that this is a hardware issue, and that the surge has also fried my LAN card? Any suggestions on how I can resolve this (other than moving to wireless ethernet or an ethernet adapter through a USB?

THanks for your advice!
 

My Computer

pauld32

New Member
Update to my original post: I tried unplugging the computer, pulling out the battery, waiting 30 second and then restarting with the BIOS default settings (f2 then f9 on my computer). The computer still does not recognize my network cards.
 

My Computer

roy69

47,65,65,6B
Vista Guru
Gold Member
It sounds like your card is fried.
Are there any settings you can look at in the bios?
Have you tried to connect the laptop directly to another computer?
Try a new cable.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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