Reset User Account Password

ByLine
How to Reset a User Account Password in Vista
Synopsis
If you forgot the password for a user account, this will show you how to reset or change the password to gain access to the user account again.
How to Reset a User Account Password in Vista

information   Information
If you forgot the password for a user account, this will show you how to reset or change the password to gain access to the user account again.
Note   Note


  • The password used in Vista is case sensitive. You might double check to make sure that you do not have the Caps Lock key on by mistake when typing it in.
  • If you do not have a password for the user account, then clicking or pressing Enter with a blank field will usually work.
  • METHOD THREE below should only be used a last resort to reset a Administrator account when it is the only account created, but it should do the job for you. Your only other option is to reinstall Vista.
  • If you are using BitLocker Drive Encryption, then this will most likely not work.
  • If all of these methods fail, then you will need to reinstall Vista.
Tip   Tip
For a CMOS or BIOS Password:
You can usually reset this password by unplugging the computer and removing the battery on the motherboard for just a bit and/or temporarily crossing the CMOS jumper pin on the motherboard, then change or turn off the password in the BIOS at the next start. See your motherboard's documentation for these locations on it. You can usually find documentation at the motherboard's manufacturer's website.
warning   Warning
To avoid not being able to log on, be sure to write down you user account's username and password and store it in a safe place for future reference if you need it. Another great option is to create a Password Reset Disk. See: See: How to Create a Password Reset Disk in Vista





METHOD ONE
Reset Password while logged in an Administrator Account


Note   Note
This is if you have a administrator account that you can logon with to change or reset the password for a Standard or another administrator account.
warning   Warning
If you use an Administrator account to remove the password for any other user account, the user account with the removed password will lose access to its encrypted files, e‑mail messages that are encrypted, and stored passwords for websites or network resources. If the user account doesn't have any of these things, or the user doesn't mind losing them, then using an Administrator account to remove the password is a fast and easy way to recover from a forgotten password.

1. Logon to the Administrator account.​
NOTE: If you forgot the Administrator account password, then logon to another Administrator account.​
2. Reset or Change the forgotten password for the user account.​



METHOD TWO
Reset Password with your Password Reset Disk

NOTE: A password reset disk will allow you to reset the password for the user account it was created in. You had to of created one first though. See: How to Create a Password Reset Disk in Vista.
1. Start the computer up into the Logon Welcome Screen.​
2. Click on the Click to Play button in the video below.​




METHOD THREE
Reset Password with a Editor Tool


Note   Note
This should only be used on a Administrator account that you forgot the password for and do not have another Administrator account (METHOD ONE or TWO) or a Password Reset Disk (METHOD FOUR) to use to reset the password. This should only be a last resort to gaining access to an administrative account.
Tip   Tip
Depending on what you use, you will need to have the CD/DVD or USB key drive listed first in the boot order in the BIOS settings to be able to "Press any key to boot from CD/DVD.".
warning   Warning
If you reset the password using the tool below, the user account will lose access to its encrypted files, encrypted e‑mail messages, and stored passwords for websites or network resources.

Offline NT Password and Registry Editor
1. For how, see this site: Offline NT Password and Registry Editor
NOTE: If you have no access to your computer, then you will need to create this boot CD/DVD or USB key drive on another computer so you can use it to boot into yours with and use.​
2. Click the Bootdisk button at the top of that website. (See screenshot below)​
Bootdisk_button.jpg

3. Scroll down to the Download section and download the lastest version ZIP file (ex: cd######.zip) for the Bootable CD image under (CD release, see below on how to use).​
4. Extract the cd######.iso file from the downloaded ZIP file, then burn the ISO file to a DVD or USB key drive.​
NOTE: You can use any ISO burner program you like, but the free ISO Recorder or ImgBurn programs are good ones to use.
5. Follow the instructions from their website on how to use the boot CD/DVD or USB key drive. See: Offline NT Password & Registry Editor
NOTE: Please direct your questions about this tool to the site providing the tool.





METHOD FOUR
Reset Password by Doing a System Restore at Boot


Note   Note
This is for the following scenarios. For more information, see: Microsoft Help and Support: KB940765

Scenario

Description

Scenario 1:

You recently set a new password for the protected administrator account. However, you do not remember the new password, but do remember the old one.

Scenario 2:

You type the correct logon password. However, Windows Vista does not accept the password because the system is corrupted.

Scenario 3:

You deleted a password protected administrator account. Now, you cannot log on to another administrator account.

Scenario 4:

You changed a protected administrator account to a standard user account. Now, you cannot log on to another administrator account.



NOTE: You will be booting from your Vista installation DVD to perform a System Retore with the method at this link.​
2. Next, do the additional steps below for the scenario that is related to your situation.​



METHOD FIVE
Reset Password in Registry Editor at Boot






That's it,
Shawn



Related Tutorials


 

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Last edited by a moderator:

Dagurl92

Member
Hey Shawn,

Thank you so much for the prompt reply!
It was highly appreciated.

What usage instructions were you referring to? Please indicate the link.
 
Last edited:

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SIW2

Vista Guru
Gold Member
Hi

Shawn's offline now. I'll do my best to help.

Which program did you ceate the bootable cd from ?

If you used the NT program , the instructions are here.

http://home.eunet.no/~pnordahl/ntpasswd/

I will see if barman can help you with it if he's online.

If no one is available to walk you thru. it, you may need to wait till tomorrow, or try it yourself.

If I was doing it , I would use the 2nd program - option 2- it looks easier to operate from the website instructions

SIW2
 

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Dagurl92

Member
Thanks!

ISO Recoder and x34 version or x64 i think

I did it according to the instructions given above to gain access again to my account.

I don't understand how I got locked out, I just created the password and when I tried logging in it wouldn't let me in.

Anyway, I am looking for instructions on what to do when you boot from CD, there are lots of questions asked, and to press 1 or 2 or 3 or 4....

I could go along and press but I want to be on the safe side...
 

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Dagurl92

Member
Ok i will read it and try it until you reply.

The link you gave me can't be used as I have Vista, not NT... shame though, the walkthrough looks very useful... *sigh*
 

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SIW2

Vista Guru
Gold Member

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Dagurl92

Member
Ok.. Thanks A LOT!! =)

U rock, ya know that??
I'll give it a shot and report back - but before I do, I'm going to try booting CD - Option num 1 again, and try it myself, or is that too risky?
 

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Barman58

Staff member
Vista Guru
Gold Member
hi daguril92,

with the NT password reset disk you can normally safely use the default options as you go through the menu, the only one that you may have to not use the default is the one where you are asked to select the user account to unlock - depending on how accounts were originally created. just check the number against the name of the user which you want to reset and enter that.

one thing I would advise is to boot into safe mode before you start and do a shut down from the login screen, do this two or three times to ensure that the shutdown is complete to avoid any problems when you actually reset.

if you look at the options at each point the default option is shown in brackets [x] have not used this for a couple of months so can't give you a blow by blow as to what each menu prompts. but I have never had a problem using this system.

hope this helps
 

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Dagurl92

Member
OK.... *deep breathe* I did option one.... I really hope it worked...

Its restarting.... Oh god, please work....

OMG!!
It totallly WORKED!!! =) =D
Thanks so much Shawn, SIW2, and Barman58. You have really help!
I am now typing from my laptop!

Thanks again!
 

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SIW2

Vista Guru
Gold Member
Hi Dagurl92,

Glad it worked out for you.

SIW2 :D
 

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Brink

Staff member
mvp
Dagurl92,

I'm happy to hear that it is working for you now. :geek:

Thank you SIW2 and Barman58 for helping while I was off and about. :geek:
 

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crisital

New Member
Heyy SIW2 , barman58, Brink, or anybody else :D

okay, so I'm trying to do the method 3 (from a editor tool) option 2 (pc login now) and So I click on How To Get PCLoginNow started under step 2 but I don't get the part where it says set the bios to boot from cd.

What does that mean? I got stuck on that part. CAn you give me step by step directions or something? I'm not much of a computer wiz. :confused::shock:
I already downloaded the Iso recorder v4 64 bit but don't know how or when to access bios. AFter guiding me through the "bios to boot from cd " stuff i'm pretty sure I can do the last step where it says PCLoginNow User-Guide

FYI: I just bought an Inspiron Dell 530 in July .if that helps.

Please help me by Friday!!! Please and thank-you! :D:):D:);)
 

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SIW2

Vista Guru
Gold Member
Hi Crisital,

What that means is usually when you turn your machine on , the Bios boots from the hard disk to get Vista started. What you need to do is get it to boot from the dvd drive.

To do this : When you start your pc , almost straight away you get white writing on the black screen - something like
F2 to enter setup
F11 for boot menu

( yours might say different F numbers, or pres Del )

Tap F11 ( or whatever yours is ) - you need to be quick, and it will say pop up boot menu selected .

put your cd in the drive, scroll down to cdrom drive on the drop down menu, press enter. It might ask you again in a sec, something like "press any key to boot from cdrom drive" - just press enter again.



Hope this helps

SIW2
 
Last edited:

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    Intel E8400
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crisital

New Member
Hey SIW2,
Oh my gosh! Thanks a million! It worked! :D:D:D:D:D:D
It created another administrator account and so I could change the password on my account....it was suppose to do that wasn't it? But I was wondering do you think it's a good idea to create 2 administrator accounts? ANd if so should I create a password for both of them?


THANKS A BILLION!!!!!! YOU'RE AWESOME!!!!!!!!!!!!!!

~The thankful girl,
~ Crisital;)
 

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SIW2

Vista Guru
Gold Member
Hi Crisital,

I assume you have changed the password on your original Admin. account , got back into it and everything is working fine. :party:

If you have a second Admin. account with no password, it is not very secure.
You can delete an account you have created.

http://www.vistax64.com/tutorials/93026-user-account-delete.html

I would not recommend trying to delete the built in "super " Admin account.

http://www.vistax64.com/tutorials/67567-administrator-account.html

Glad it worked for you :D :D :D

SIW2
 
Last edited:

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System One System Two

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    Intel E8400
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    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
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    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
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sillybilly

New Member
Hi there,
I noticed u have helped a lot of people and am hoping u can help me also.
I have the only admin account on my puter. My son has an account, but its not an admin 1.
I have followed your "step three" and down loaded the program, but in your thread you have said to carol that it is to be burnt to a DVD, whereas it has instructed me to burn it to a CD-R....which I did. Is it ok to do this? Will it still work? Or should I try to see if I can change the settings and burn it to a DVD as you have instructed?
Also...there is a warning that I must select a drive in which to boot the disc on start up, to press any key......:confused:...or something. I had to google what an ISO and a BIOS was before i could even begin to understand what the instructions meant.:o (hence my nic name here..lol):confused:
Please help.........:cry:

Thanks in advance...........
 

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SIW2

Vista Guru
Gold Member
Hi Sillbilly,

Any recordable disc is fine - your cd-r should be ok.

Usually when you turn your machine on , the Bios boots from the hard disk to get Vista started. What you need to do is get it to boot from the dvd/cdrom drive.

To do this : When you start your pc , almost straight away you get white writing on the black screen - something like

F2 to enter setup
F11 for boot menu

( yours might say different F numbers, or pres Del )

Tap F11 ( or whatever yours is ) - you need to be quick, and it will say pop up boot menu selected .

put your cd in the drive, scroll down to cdrom drive on the drop down menu, press enter. It might ask you again in a sec, something like "press any key to boot from cdrom drive" - just press enter again. In a few seconds it will start up.

Just follow the instructions for the program from the website.

Hope this helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200

jeingersoll

New Member
This is a learning period (with a definite learning curve).

Thank you for getting my Acer 5610 laptop back up and running. Somehow my computer locked password and enabled boot password options; however, YOU took care of that with your Password Reset program. Thanks.....I'll be back for more learning. :p
 

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Brink

Staff member
mvp
You're welcome Jeingersoll, and welcome to Vista Forums.

Shawn
 

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    ASUS ROG Maximus XI Formula Z390
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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
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    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
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    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
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    Seasonic Prime Titanium 850W
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    Thermaltake Core P3
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    1 Gb/s Download and 35 Mb/s Upload
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    Linksys EA9500 router,
    Arris SB8200 cable modem,
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    Lumia 1520 phone
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    16 GB DDR4-2133
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    NVIDIA GeForce 940MX
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    17.3" UHD IPS touch
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    3480 x 2160
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    512 GB M.2 SSD

anco

New Member
I cannot log into my windows vista account and I didn't create a reset password disk. What can I do????Please help, I really need to get into the account
 

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SIW2

Vista Guru
Gold Member

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
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