Service Pack 3 for Vista, yep, I got it!

Visturalator

New Member
Is anyone able to explain why my 10 year old Gateway laptop can have service pack 3 installed when, as far as I know, it was never released? 30582
In addition, it won't manually update. I have a ton of post 2017 stand alone updates for it, and any standalone update I try to install wont work because it says "The update does not apply to your system." Cant do a repair reinstall because it says I need a compatible windows SP2 version, which I do: x64 Vista Home PremiumSP2, so i try an sfc /scannow and I get Windows Resource Protection Could Not Start the Repair Service I'm really lost here. Thanks for an suggestions
 

My Computer

System One

  • Operating System
    Vista Home Premium SP2 64bit

lmacri

Vista Pro
Is anyone able to explain why my 10 year old Gateway laptop can have service pack 3 installed when, as far as I know, it was never released?
Hi Visturalator:

I've never heard of an official Service Pack 3 (SP3) released for Vista (or Windows Server 2008). I see you requested a Vista ISO file yesterday via a private message from Ex_Brit per post # 2,990 in the thread Vista ISO Download. Did you use Ex_Brit's ISO file to install Service Pack 1 and Service Pack 2 after reinstalling your Vista OS instead of downloading those service packs from the official Microsoft site and and applying them manually? Or were you attempting to repair a corrupted Vista SP2 installation with that ISO file? I'm not exactly clear from your post in that thread why you needed that ISO file or what you were planning to do it.

I was able to find one example of a Windows Server 2008 installation where Control Panel | System and Maintenance | System showed that Service Pack 3 was installed (see the image posted by SC13Sonic in the spiceworks thread Has Anyone Seen a SP3 for Windows Server 2008 R2?) but the general consensus was that the incorrect Service Pack number was displayed because of a corrupted Windows registry entry.

...In addition, it won't manually update...
There is currently a known issue where Windows Update will not run to completion on Vista SP2 computers - see the FAQ How to Fix Vista SP2 "Checking for Updates..." Hangs and Slow Windows Updates pinned at the top of this board.

That article notes that "This problem was first reported in August 2015 and these slow Windows Updates have become progressively worse over time. Extended support for Vista SP2 and IE9 ended on 11-Apr-2017 but many users have recently discovered that they still have a large backlog of available updates waiting to be installed because Windows Update has not run to completion for several months. Users who perform a clean re-install of their Vista OS will encounter these "Checking for updates..." hangs as soon as Service Pack 2 (SP2) is applied." The solution posted in that FAQ (i.e., manually installing ~ 5 security updates referred to as "speed up" patches) should fix Windows Update so that it can apply any missing updates that were released as of 11-Apr-2017.

I have a ton of post 2017 stand alone updates for it, and any standalone update I try to install wont work because it says "The update does not apply to your system."
There have been no new security updates released for Vista SP2 and IE9 via Windows Update since extended support for this OS ended on 11-Apr-2017. When you say "post 2017 stand alone updates" are you referring to the Windows Server 2008 updates released after 11-Apr-2017 that are discussed in Jody Thornton's thread Server 2008 Updates on Windows Vista in the MSFN.org forum?

There are several reasons why standalone .msu installers will throw a "not applicable" error - see the section titled "The Update is Not Applicable to your Computer" in the MS Support article Windows Update Troubleshooting. For example, you might be trying to install a 32-bit Windows Server 2008 installer on your 64-bit Vista SP2 OS, or some of the updates might have been superseded (replaced) by a newer update.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003
HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
 
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My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

Visturalator

New Member
Hello yes I thought I would try to attempt a repair re-install with the SP2 disk but the repair didnt even get started, since the Gateway didnt recognize the SP2 disk as the right one. Funny though, the laptop was never able to upgrade to IE9 ever. The screen would freeze every time I tried it so I just gave up. Maybe its not SP2 I have on it? Not sure if IE9 was a requirement for SP2. But still doesnt explain why the system shows Service Pack 3 unless, as you said, its a corrupted registry. And yes also, I was referring to the post 2017 updates available with Windows Server 2008. I use them religiously for another desktop I have, also running Windows Vista Home Premium with SP2. I havent had the problems on that one as I've had with my Gateway. I'll check out those links you mentioned, and thankyou for the help :)
 

My Computer

System One

  • Operating System
    Vista Home Premium SP2 64bit

lmacri

Vista Pro
...Funny though, the laptop was never able to upgrade to IE9 ever. The screen would freeze every time I tried it so I just gave up. Maybe its not SP2 I have on it?
Hi Visturalator:

What service pack is displayed in System Information (search for "System Information" from the Start button on your desktop)? If you have Vista SP2 the version should say "6.0.6002 Service Pack 2 Build 6002".

30583

It might be helpful if you could run a quick diagnostic of your system using Piriform's free Speccy utility and then publish a snapshot. Launch Speccy and allow it to collect information about your system, then go to File | Publish Snapshot and copy and paste the URL this generates (e.g., http: // speccy.piriform.com/results/xxx... ) in your next reply. If you don't want to install Speccy on your system you can save the portable version of Speccy from their builds page onto a USB thumb drive, unzip the .ZIP file (currently spsetup132.zip), and run the executable (Speccy.exe for 32-bit OSs; Speccy64.exe for 64-bit OSs) from the thumb drive.

Here's the URL for a Speccy Portable v1.32 diagnostic I published today for my own Vista SP2 machine: http://speccy.piriform.com/results/RsmLIO8LKyp6gyPWMsz2Wvq

30584

...Not sure if IE9 was a requirement for SP2...
Vista Service Pack 2 (SP2) was released a few years before IE9, so the opposite is true (i.e., you must install SP2 before IE9). User who perform a clean re-install of their Vista OS will only be updated to IE7 after Service Pack 1 and Service Pack 2 are installed. Here are the approximate release dates for the Vista service packs and IE browsers:
IE7: October 18, 2006
SP1: February 4, 2008
IE8: March 19, 2009 (not included in SP2)
SP2 : May 25, 2009
IE9: March 14, 2011
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

wither 3

Vista Guru
Gold Member
If you're referring to the 2008 updates that are applicable to Vista, one needs to set the Windows Updates to "Never Check for Updates" to get rid of the message that they don't apply to the system. I installed all of them through December 2018.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

lmacri

Vista Pro
If you're referring to the 2008 updates that are applicable to Vista, one needs to set the Windows Updates to "Never Check for Updates" to get rid of the message that they don't apply to the system. I installed all of them through December 2018.
Hi wither 3:

Are you sure the message you see is "The update is not applicable to your computer"? In my experience, if a background Windows Update is trying to run to completion and consuming system resources then the standalone .msu update packages get stuck at "Checking for updates...". See Note 5 of the step-by-step instructions posted on page 1 of m#l's thread Updates not working, it has been searching for updates for hours in the MS Answers forum, where I post as user Great White North.
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

wither 3

Vista Guru
Gold Member
Your instructions for doing the updates were very helpful to me when I tried to install the last official updates. Thanks again.

Now that you question me on this, I think that, part of the time, the files I was trying to install truly didn't apply so perhaps I was remiss in saying that the setting would cure that problem.

Making the setting does eliminate the "checking for updates" problem.

I don't have time to look for them right now but there is a place you can download all the applicable v2008 updates as a .zip file. The files are in folders labeled by month so you can install them in sequence. Maybe you know where that is. I think the link for them is in a thread in the Win 7 forum. I have it stored on my Vista system but it's down right now (different thread) and I haven't figured out what I need to do to get it going again.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

lmacri

Vista Pro
...When you say "post 2017 stand alone updates" are you referring to the Windows Server 2008 updates released after 11-Apr-2017 that are discussed in Jody Thornton's thread Server 2008 Updates on Windows Vista in the MSFN.org forum?
... I don't have time to look for them right now but there is a place you can download all the applicable v2008 updates as a .zip file. The files are in folders labeled by month so you can install them in sequence. Maybe you know where that is....
Hi wither 3:

I'm guessing you're referring to greenhillmaniac's personal archive <here> on MEGA.nz that has all required 32-bit (x86) and 64-bit (x64) installers (with the option to download as a .zip file), a batch file to automate installation, and a readme.txt file with important tips. Greenhillmaniac posts about the Patch Tuesday security updates for Windows Server 2008 every month or so in Jody Thornton's MSFN.org thread Server 2008 Updates on Windows Vista that I mentioned in post # 2 and always includes a link to that MEGA.nz archive at the bottom of their posts.

That's not really the topic of this thread, though. OP Visturalator already stated they've been able to install these Windows Server 2008 updates on their Vista SP2 desktop. As they noted in their original post, it's their Gateway Vista laptop that has issues with System File Checker (SFC) , Windows Update hangs, etc., and I think it would be prudent to fix Windows Update and patch the Vista OS on this problem laptop to 11-Apr-2017 (the end of extended support for Vista SP2) before they start manually applying the post-April 2017 Windows Server 2008 updates. At this point I don't even know what Service Pack and Internet Explorer version is installed on this Gateway laptop or why SFC is failing.

Please note that I'm not installing these post-April 2017 Windows Server 2008 updates on my own Vista SP2 computer so I'm not the best person to be giving advice on how to apply these particular patches.
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

wither 3

Vista Guru
Gold Member
I believe it was Greenhillmaniac's site that I used but can't swear to it. It definitely wasn't Jody's website. I didn't use the batch file but the updates were painless to install.

I missed completely what you mentioned in your second paragraph.:redface:

I agree with you completely about fixing his OS before proceeding with the 2008 updates.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Visturalator

New Member
ok here is my sys info as suggested: I did a screen shot with the version highlighted, not intentional. Also I tried again to do a repair reinstall with ExBrits disk, but again, cant get further than entering my COA key, and then the system says I have the wrong version of windows. Looking at 6002 as sp2, and mine saying 6001, looks like there's something wrong plus this system needs updates!! I believe it is updated as far as it can go without SP2 in there. I've done this post with the culprit laptop and all apps that I know of are working normally.

30589

30590 30591

When I tried to install SP1 standalone, it said it was already installed. When I try to install sp2 standalone update I receive this:

30593

The system does not show any updates installed in view update history. It says "No updates are installed on this computer."
 

Attachments

Last edited:

My Computer

System One

  • Operating System
    Vista Home Premium SP2 64bit

lmacri

Vista Pro
Hi Visturalator:

Could you publish your Speccy entire snapshot and then let me know the URL (e.g., http: // speccy.piriform.com/results/xxx... ) as instructed in post # 4? That snapshot will have more details than the image of the Speccy summary you posted.

Your System Information says you have "6.0.6001 Service Pack 3 Build 6001". I still don't have any idea why your computer thinks you have Service Pack 3 but Build 6001 implies you have Service Pack 1 (SP1).

If you have Service Pack 1, that explains why you can't upgrade from IE8 to IE9, but again, I have no idea why Help | About Internet Explorer says "0" for your Update Versions for your Internet Explorer 8 browser unless this is another indication of a corrupted registry. A Vista SP2 computer with the April 2017 update for IE9 (i.e., with KB4014661, the last monthly cumulative security update for Internet Explorer 9 delivered on 11-Apr-2017 by Windows Update) should look like this:

30594

At first glance it appears that your Gateway laptop hasn't had an Vista / IE security update installed since 2009, although your Speccy snapshot might have a bit more information. Have you been using this laptop on a regular basis since 2009 or has it been in storage for the past few years? Your Speccy snapshot won't show any recent errors from your Windows Event Viewer [you'd need to run a more sophisticated diagnostic tool like Farbar Recovery Scan Tool (FRST)] but a Speccy snapshot is a good place to start. Don't run FRST yet, though - that's something we can revisit later if it becomes necessary.

Do you have any idea when your system started reporting that you have Service Pack 3 installed, and do you have any emergency recovery plan in place? For example, have you every created a complete disk image of your hard drive and emergency recovery media (i.e., a bootable CD/DVD or USB thumb drive) with Macrium Reflect Free, Acronis, or some other disk imaging software so that you can re-image your entire hard drive to an earlier date? In a worst case scenario, does you Gateway laptop have a recovery drive (e.g., D:/Recovery) or a recovery CD/DVD that you can use to roll back your system all the way back to factory condition?

Have you tried booting up your system in Safe Mode to see if you can apply the 64-bit version of Service Pack 2 (see the direct download link <here>) from Safe Mode? Restart the computer and repeatedly tap the F8 key while the hardware is being tested (i.e., before the Windows logo is displayed) and choose Safe Mode from the boot options menu. Also, does the boot option menu have an option for Last Known Good Configuration?

Do you have another Windows user account with Administrator rights that you can use to log into Windows, just in case your user account is corrupted?

EDIT:

And finally, did this Gateway laptop come from the factory with Windows XP installed, or is Vista the only operating system that's ever been installed on this computer?
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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
 
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My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

lmacri

Vista Pro
Is anyone able to explain why my 10 year old Gateway laptop can have service pack 3 installed when, as far as I know, it was never released?...
Hi Visturalator:

...and just FYI, I found an article by John Caronna (a BSOD specialist who posts in the BleepingComputer forum as user usamsa) at Determine Service Pack Level from Registry that states that the Service Pack level is stored a registry key named CSDVersion at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows on Vista computers. From my own Vista SP2 machine:

30595

I'm not suggesting a registry hack to change the service pack in your registry to SP1 (at least not at this point); just thought you might want to check the value entered in your own registry (go to Start | Run... and type in regedit to open the Registry Editor).
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

lmacri

Vista Pro
Hi Visturalator:

Guru Vistaar has posted a suggestion <here> on how you might be able to repair your operating system. I'll step out of this thread so I don't interfere with his troubleshooting.
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.1.8 * MS Office Professional 2003 * Speccy Portable v1.32.740
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps
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