Turns out that it was never installed so I went through Microsoft to get it, and it didn't even take that long to download and install. I'm still surprised that I never checked to see if it was ever installed. So, hopefully this will correct any of the issues and I will try and keep this thread updated over the next few days and let you know if anything persists.
I just want to say again, since I haven't said it enough, thank you for your time in help solving this problem.