Hi,
Yesterday night, while watching a streaming video, my laptop felt down. Hopefully, the screen was good and I can still watching my streaming video.
This morning, I start my computer, bios is starting perfectly, then I got the windows logo, but the window where users appearing doesn't launch anymore. I get a black screen.
After a few minutes, I got the following message:
"STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file) :\System Root\System32\Config\SAM or its log or alternate. It is corrupt, absent, or not writable."
I've been trying to start my computer on Safe Mode, also on Dos mode but neither are working.
I have a recover Vista CD, but it can't launch when starting my computer.
How to know if it's a hardware failure or software failure ? Hope you can help me, thanks !
Yesterday night, while watching a streaming video, my laptop felt down. Hopefully, the screen was good and I can still watching my streaming video.
This morning, I start my computer, bios is starting perfectly, then I got the windows logo, but the window where users appearing doesn't launch anymore. I get a black screen.
After a few minutes, I got the following message:
"STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file) :\System Root\System32\Config\SAM or its log or alternate. It is corrupt, absent, or not writable."
I've been trying to start my computer on Safe Mode, also on Dos mode but neither are working.
I have a recover Vista CD, but it can't launch when starting my computer.
How to know if it's a hardware failure or software failure ? Hope you can help me, thanks !
My Computer
System One
-
- Manufacturer/Model
- Amilo Pro v3505
- CPU
- Intel Core 2 T5300 1.73 Ghz
- Memory
- 1 Gb
- Graphics card(s)
- Intel Graphics Media Accelerator Driver for Mobile
- Sound Card
- Realteck