The User Profile Service failed the logon. User profile cannot be loaded.

How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded."

information   Information
When you log on to Vista or Windows 7 using a temporary profile (user account), you receive this error message:

The User Profile Service failed the logon. User profile cannot be loaded.

For more information, see:
Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
Note   Note
CAUSE:

The jury is still out on the exact cause, but so far :
  • This issue may occur if the user profile was manually deleted by using the command prompt or Windows Explorer by a user or by some program. A profile that is manually deleted does not remove the security identifier (SID) from the user profile list in the registry. Since the SID is still present, Vista will still try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.
  • This can also be a issue with the user profile entering into a backup state.
  • Manually renaming the C:\Users\(User Name) user profile folder.
warning   Warning
If you have this error message below instead, then see: How to Fix the Error "Your user profile was not loaded correctly! You have been logged on with a temporary profile." in Vista

Your user profile was not loaded correctly! You have been logged on with a temporary profile.

Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.

Tip   Tip
If the steps in the tutorial below do not help or you wish to try this first, then:




STEP ONE
Log on to the Computer
warning   Warning
You must be logged on to an administrator account using either step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO sections.

1. To Log on to another Administrator account.
NOTE: If you do not have another Administrator account, then proceed to step 2.​
A) Go to OPTION ONE or OPTION TWO.​

OR
2. To Boot into Safe Mode and Use the built-in Administrator account
NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account.​
Tip   Tip
If you cannot boot into Windows and do not have a Windows installation DVD, then you can create and use the boot disc below to boot into Safe Mode with instead.
Tip   Tip

Windows 7: (Option Two at link)
Vista: (Option One at link)

A) Boot into Safe Mode (in Vista) or Safe Mode (in Windows 7).​
B) If Safe Mode did not boot into the built-in Administrator account, then enable the built-in Administrator account. If it did, then go to step 2D.​
C) Log off in Safe Mode, and then log on to the built-in Administrator account to logon with that account in Safe Mode.​
D) Go to OPTION ONE or OPTION TWO.​




OPTION ONE
To Fix the User Account Profile

1. Open the Start menu.​
2. In the white line (Start Search) area, type regedit and press Enter.​
3. If prompted by UAC, either click on Continue (Vista) or Yes (Windows 7).​
4. In regedit, go to: (See screenshot below step 5)​
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers.​
(See screenshots below steps 6A and 7B)​
NOTE:
A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.​
B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.​
6. If you have Two S-1-5..... folders (SID key) with the same Number
NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.​
A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (See screenshot below)​
Repair.jpg

B) Add .bk to the end of the numbers. (See screenshot below)​
Repair_bk.jpg

C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot above)​
D) Remove only .bak from the end of the numbers and press Enter. (See screenshot below)​
E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter.​
Repar_bak.jpg

F) Go to step 8.​

7. If you have Only One S-1-5..... Folder (SID key) with .bak
NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.​
A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)​
B) Remove only .bak at the end of the numbers and press Enter. (See screenshot below and below step 10)​
Repair_Reg2.jpg


8. In the right pane of the one without .bak now, right click on RefCount and click on Modify. (See screenshot below step 10)​
NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter. This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.​
A) Type 0 (number) and click on OK. (See screenshot below)​
Modify_RefCount.jpg


9. In the right pane of the one without .bak now, right click on State and click on Modify. (See screenshot below step 10)​
NOTE: This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.​
A) Type 0 (number) and click on OK. (See screenshot below)​
Modify_State.jpg


10. The registry will now look like this for the one without .bak now. (See screenshot below)​
Repair_Reg2.jpg

11. Close regedit.​
12. Restart the computer.​
13. See if you can logon now.​
NOTE: If this still does not help, then either try OPTION TWO below or see the yellow TIP box at the top of the tutorial.​



OPTION TWO
To Delete the User Account and Create Another One

warning   Warning
You can do this option if you do not care about losing the user account and the contents in the user folders. Your programs will still be installed, but you will need to create new shortcuts for them afterwards.

1. Delete the User account profile that this error is for.​
2. Open the Start menu.​
3. In the white line (Start Search) area, type regedit and press Enter.​
4. If prompted by UAC, click on Continue (Vista) or Yes (Windows 7).​
5. In regedit, go to: (See screenshot below step 7)​
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it.​
NOTE: It may have .bak at the end of it.​
A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.​
B) Repeat step 6 until you find the one that you deleted in step 1 above.​
NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.​

7. To Backup the Registry SID Key
WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.​
A) Right click on the SID key, and click on Export.​
B) Type in a name and save the REG file to a safe location.​
NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click on Merge.​
C) Continue on to step 8.​
SID_Reg.jpg


8. To Delete the Registry SID Key
A) Right click on the SID key, and click on Delete. (See screenshot above)​
B) Click on Yes to confirm deletion. (See screenshot below)​
Confirm.jpg


9. Close regedit.​
10. Now, just create a new normal Administrator account.​
11. Restart the computer, and log on to your new account.​
NOTE: If this still does not help, then either try OPTION ONE above or see the yellow TIP box at the top of the tutorial.​
That's it,
Shawn




 

Attachments

  • Repair_reg.jpg
    Repair_reg.jpg
    129.4 KB · Views: 10,763
  • thumb_User_Account.png
    thumb_User_Account.png
    11.4 KB · Views: 560
Last edited by a moderator:
HELP!!!!!

I am having real problems trying to resolve this problem.

My profile/user account is the administrator, my wives is a standard account.

While trying to solve via standard account, by using your tips, it is stopping me from actioning as it wants admin password, which I type, then does not proceed any further.

I cannot delete my account & I also have tried & failed via cmd to disable admin account.

This is driving me nuts, & I just want smoeone to tell me how to get access back for my account :mad::mad::mad::mad::mad:

Hi Collin,

Welcome to Vista Forums. :party:

Are you able to boot into Safe Mode to enable the built-in Administrator account? From that account try Option One again.

Shawn



Shawn,
Safe mode?? Any further info, excuse my apparent techno dyslexia......

Plus I noticed your advice to LRaul. It still will not allow change of name, add bak, remove bak. Still keeps saying name already exists no matter what you try & change 1st.
Any suggestions on a rename that it will allow?

I have the original install disk, again though, I am administator, so it will not allow any functions to run as my user is not accessible.

I appreciate all your advice,but would I just be better just trying to ring microsoft & try, try & sort over the phone?

:cry::cry::cry::cry::cry::cry:
 

My Computer

Hey, I tried again and I finally got in the built-in administrator and turned it on and I was able to delete the one that said .bak, never let me rename it. I was able to create me a new account. Should I keep the built in administrator for a while and not put myself as the administrator, just in case. Thanks for all your help!!! I really appreciate it!!!!:)
 

My Computer

Your welcome LRaulerson,

It's up to you, but it would not hurt to make sure everything is ok first if you decide to turn off the built-in Admnistrator account. It's just more of a security risk to run in the built-in Administrator account since everything running will have full access to the computer while in it with no UAC to ask for your permission first.

Glad to hear that you have it back up and running again. Thank you for the feedback.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi Collin,

Welcome to Vista Forums. :party:

Are you able to boot into Safe Mode to enable the built-in Administrator account? From that account try Option One again.

Shawn



Shawn,
Safe mode?? Any further info, excuse my apparent techno dyslexia......

Plus I noticed your advice to LRaul. It still will not allow change of name, add bak, remove bak. Still keeps saying name already exists no matter what you try & change 1st.
Any suggestions on a rename that it will allow?

I have the original install disk, again though, I am administator, so it will not allow any functions to run as my user is not accessible.

I appreciate all your advice,but would I just be better just trying to ring microsoft & try, try & sort over the phone?

:cry::cry::cry::cry::cry::cry:

Hi Colin,

I updated the tutorial to include more detailed instructions to help out. Try step two in STEP ONE, then step 6 in OPTION ONE.

Worse case, you can boot from the installation DVD and reinstall everything to fix it.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi bigvern,
have you tried to do a system restore or startup repair ?
 

My Computer

System One

  • CPU
    T4200 Intel
    Memory
    2 X 1GB DDR2
    Graphics Card(s)
    Intel Integrated
    Hard Drives
    1 X 250GB 7200RPM
Hi Shawn:

Thanks very much for the detailed help, that made getting the user profile back on my wife's computer a cinch. Saved me a reinstall. Great Work!

Kushnik
 

My Computer

Your welcome kushnik, and welcome to Vista Forums. :party:

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
By carefully following the directions, I was able to gain access to my administrator user profile. I had lost access to that account after an automatic Windows update. Thanks!
 

My Computer

Your welcome kjthornburg, and welcome to Vista Forums. :party:
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi Shawn,

I tried it & the steps are working. :D
 

My Computer

System One

  • CPU
    T4200 Intel
    Memory
    2 X 1GB DDR2
    Graphics Card(s)
    Intel Integrated
    Hard Drives
    1 X 250GB 7200RPM
Thank you Tanuj Chadha for the confirmation.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi,

This happened to me too last night and I managed to fix it using the safe mode and system restore procedure. I do not know a whole lot about computers but for what it is worth I did change a number of the default programs in the session before this problem occured. Apart from that I did nothing else unusual. Could this be the source of the problem?
 

My Computer

Hi EPF,

Weclome to Vista Forums. :party:

I'm noticing that it's usually caused by deleting or renaming the C:\Users\(user name) folder. However, the exact cause has not been determined yet. I will add you findings to the list to see if there may be any patterns appearing from it.

Thank you for the feedback,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I had the exact problem listed here -- and it appeared out of nowhere just hours after I'd been up and running just fine.

My case was the one with two "S-" entries and the one with ".bak" appeared to be the correct one.

So, I followed the directions exactly and the results were as advertised: worked perfectly and I'm back up and running fine.

Thank you very much, Shawn!

Karl.
 

My Computer

Your welcome Karl. I'm glad to hear that it is running fine now. Thank you for the feedback.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
The Redistry Editor worked but there were two accounts that had the message. My dad's and mine. i fixed my dad's but i can't fix mine. i tried making another account but it had that same message: The User Profile Service failed the logon. User profile cannot be loaded. What should i do? please help!
 

My Computer

Hi Shoumik,

Welcome to Vista Forums. :party:

If you cannot fix this other account using the tutorial to, then you might try the other B & C options in the NOTE at the top of the tutorial to see if that can help.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Your welcome Elton, and welcome to Vista Forums. :party:

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thank you! Thank you! Thank you!

I can't say Thank you enough for this forum Brink! I'm on my laptop hours & hours a day. First off i have Vista Home Premium on my Dell laptop. I came home from work trying to log on to my account like any normal day but I get the password does not match user profile thing & i start FLIPPING OUT. =o) Found this forum, chose option 1 & boom avoided a heart attack & am back in business. Can i make a donation or something in your name for the help? LOL Thanx so much -Cris
 

My Computer

Back
Top