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Solved TSST corp CDDVDW TS-L632H ATA Device

#1
So I have this issue that is driving me insane.

I am using the TSST corp CDDVDW TS-L632H ATA Device to transfer my data onto blank dvd's.

The problem is it stopped working.

I receive the error message.

"Windows was unable to complete the format."

I have tried setting the pc back to its original state but this has not worked for me.

Help :huh:
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900

Lorien

Account Suspended
#2
Although not precisely the same model (D vs. H), the following thread discusses essentially the same problem, so possibly the recommended solutions will work for you: http://www.vistax64.com/drivers/255797-tsstcorp-cd-dvdw-ts-l632d-ata-device.html.

You may be having troubles with your device drivers, firmware, and/or software. Go to Device Manager by going to start / search box and type device manager and enter and then double-click on the program icon that appears. Check each device for a red x, yellow ! or white ?. These identify devices with problems (probably drivers, but also conflicts or something else). Click on each for further details and troubleshooting tips. If you need to get drivers, firmware, and/or software (and you should get whatever applies to this device and any others you have time to do - they may help in ways beyond just resolving this problem), do so from the computer vendor or device manufacturer (NOT from Microsoft Updates). Proceed as follows to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm. Once you have the drivers, you can install them through Device Manager as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

If that doesn't work, then please post any error messages from the Event Viewer concerning the drive (Start / Control Panel / Administrative Tools / Event Viewer). Here's how to use Event Viewer: http://www.petri.co.il/vista-event-viewer.htm. Look in the System section.

If that doesn't work, try a clean boot http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to reset Vista back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work.

I hope this helps. If not, please post back with whatever additional information you can provide that might help us identify the cause.

Good luck!

 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
#3
Hi lorein...thank you for your advice but it still isn't working.

I dunno if there is a difference between h and d but this is my issue.

The TSST corp CDDVDW TS-L632H ATA Device will read disk and note that they are blank disc...but still cannot complete a format

i notice i have 59 views on this topic with 1 reply. :(
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900

richc46

Staff member
Vista Guru
Gold Member
#4
59 views and 1 reply. Means that you have a unique problem.
I have read your post and the reply. Clean boot was suggested and I will assume that it was tried and did not work. See if you can get success in safe mode. Although, I am not even certain that the software will function in safe mode, lets find out. The basic difference between safe mode and clean boot is drivers. Lets see if this may be a driver issue.
Wish you luck.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#5
Hi lorein...thank you for your advice but it still isn't working.

I dunno if there is a difference between h and d but this is my issue.

The TSST corp CDDVDW TS-L632H ATA Device will read disk and note that they are blank disc...but still cannot complete a format

i notice i have 59 views on this topic with 1 reply. :(
Additionally check this one:

Navigate to HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\CdRom and make sure the phrase Autorun is set to 1 ,if not then fix it +restart.

Make also sure Shell Hardware Detection service is started and set to AUTO
 

My Computer

#6
To the three of you i am grateful for your effort to help

rich i concur,this issue is rare. =/

it wouldn't work in safe mode

flavius no offense but your information is kind of mind boggling for me.

I am not a computer whiz but if you two would stick with me to solve this issue i would issue a million thanks before morning :)
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
#7
flavius no offense but your information is kind of mind boggling for me.

I am not a computer whiz but if you two would stick with me to solve this issue i would issue a million thanks before morning :)
Many people on whole world have issue with TSST CORP DVD

Registry key you can find in registry editor,here you go to manual
http://www.vistax64.com/tutorials/178285-registry-editing.html

Services status the best way to check it in snap-in services.msc, how see here http://www.vistax64.com/tutorials/59910-services.html,theoretycally in regedit it's also possible but it's harder method and only for experienced
 

My Computer

#9
Vista:Windows was unable to complete the format...enlighten me.

Date 2010/10/30 03:56:57

[PC Information]
Model Name Satellite L305D
Part Number PSLC0U-02701G
Serial Number 98552775Q
OS Version Microsoft® Windows Vista™ Home Premium 6.0.6002 Service Pack 2
BIOS Version 1.50
CPU AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57
Physical Memory 3072MB RAM
Hard Disk Capacity 1,562,533,416,960 [Byte] 1455.223 [GB]
Hard Disk Free Space Capacity 1,044,428,800,000 [Byte] 972.700 [GB]
Video ATI Radeon X1250 version=8.401.0.0
Screen Resolution 1280 x 800 Pixels
Color Quality True Color (32 Bit)
Sound Realtek High Definition Audio version=6.0.1.5559
Network Realtek PCIe FE Family Controller version=6.241.623.2010 MAC Address=00:1E:33:65: D8:0F
Atheros AR5007EG Wireless Network Adapter version=7.6.0.164 MAC Address=00:21:63:72:84:AA
Modem TOSHIBA Software Modem version=2.1.77.0
Internet Explorer 8.0.6001.18975
IDE Device FUJITSU MHZ2250BH G1 ATA Device
TSSTcorp CDDVDW TS-L632H ATA Device FW version=TO01

[QFE Information]


[Diagnostic Results]
CD/DVD DRIVE TEST (D:\) DONE FAIL
CD/DVD DRIVE TEST (U:\) DONE FAIL
CD/DVD DRIVE TEST (Z:\) DONE FAIL

I have been trying to comprehend why my TS-L632H ATA device has failed.

I have completed a System Restore using Toshiba's Recovery Disc in an attempt to fix this.

It will read dvd's and cd's properly but will not burn data with ANY program.

When i insert a blank disc i get the message "Windows was unable to complete format ."

I have Uninstalled the Device and let windows reinstall it.

NO LUCK!

As you can see i have tried changing my driver letters.

I am clueless on how to go about fixing this.

:devil:help
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900

Lorien

Account Suspended
#10
Whatever disks you are using, try something different (if DVD, try a CD or even a different type of DVD (DVD-R vs. DVD-RW) or perhaps a different brand). I've seen cases where a feature on a Drive stops for certain media but continues to work with other types or where certain brands of media simply will not work right with certain Drives.

If you've updated the drivers (not just confirmed they are current and functioning in Device Manager but downloaded and updated them) and tried this in clean boot and still have the problem (and don't want to try Flavius' suggestions even though I suspect if those entries were wrong you'd be having more trouble with the drive than just the inability to format but it is possible), and tried what I just suggested above, then we can try the following few additional troubleshooting options (possibilities - but no guarantees and frankly, not very likely).

Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator.

Type sfc /scannow and enter and let it run. It will scan and try to fix some of your system files. Hopefully it will complete with no corruption it could not repair (if there is such corruption post back here or try to analyze it to find the problem file(s) using http://support.microsoft.com/kb/928228. Try to attach the report (you may need to copy it to your desktop before it will permit you to attach it) here so we can see if they can be repaired with good copies from the installation disk (unless there are too many).

While in Command Prompt, type chkdsk /f /r and enter and let it run. It will want to schedule itself to run at the next restart. Answer yes and then reboot to run the program. It will scan and try to fix any corruption or bad sectors on your hard drive and mostly remove that as a potential cause.

If that doesn't work, then please post any error messages from the Event Viewer concerning the DVD drive (Start / Control Panel / Administrative Tools / Event Viewer). Here's how to use Event Viewer: http://www.petri.co.il/vista-event-viewer.htm. Look in the System section.

Run a System Health Report -
START | type perfmon /report - a viewer will appear | Save as an HTML file (default file extension). Then zip the file and attach it to your next reply.

If you have another computer and can swap drives and see if the problem remains on the computer or moves with the drive, that would be very useful information.

I hope this helps.

Good luck!

P.S. If nothing suggested by anyone who has replied helps identify or resolve the problem, then it's possible that the drive itself may need to be serviced or replaced (even if I find that hard to believe given the type of problem you are having) - but we're not at that point yet, so don't jump the gun.

 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01

Lottiemansion

Vista Guru
Gold Member
#11
Re: Vista:Windows was unable to complete the format...enlighten me.

Hi,

There might be a compatability issue & firmware upgrade needed.

What is the current firmware version of your unit?
What make/ type of CD or DVD are you trying to format?

Please let us know & I will try to help further.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
#12
Re: Vista:Windows was unable to complete the format...enlighten me.

dvd+r is the disk i am using.
how do i check my firmware?:D
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900

Lottiemansion

Vista Guru
Gold Member
#14
Re: Vista:Windows was unable to complete the format...enlighten me.

Hi,

I've already done some digging from the information provided earlier & this is what came up.

Look here for your latest driver?

Driver Details - Toshiba

Let me know how you get on.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg

Lorien

Account Suspended
#15
Excellent news! Well done! Congratulations! I honestly don't know if I would have considered that as a potential solution (but will from now on).

Thanks for the update - it's appreciated. I will request the thread be marked as solved.

Good luck and best wishes!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
#16
hello everyone,thanks for your help,i solved this issue by updating the .net framework

million thanks =D
It's an odd little solution but if it works, it works! It does not make much sense to me, but I guess that people are starting to write drivers using the .net Framework (<-- bit odd) now!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

Lorien

Account Suspended
#18
Sorry to hear that. Go back to the prior posts and do any procedures, tests, scans requested that you skipped once you thought the problem solved. I'm especially interested in the files I requested you download - but try all the other suggestions as well.

Thanks and good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
#20
Re: Vista:Windows was unable to complete the format...enlighten me.

i appreciate the help but i cannot find the driver on their website =[
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900