unable to access internet with browsers but can ping in cmd

Is there a known issue with IE7 and IE9 doing this, but not IE8? I feel like we're dancing around this. It has been pretty much a year with an essentially useless laptop, getting no network connection. For the last two months I've either been given repeated advice or advice that I don't think would do anything. Don't get me wrong, I am very appreciative of your assistance. I am just anxious to get the laptop functioning again. I have already copied every file onto a flash drive and am more than willing to wipe the slate clean and start fresh with the OS if that will fix the problem. Do you believe that can fix it, and if so, can you give me any guidance in doing so? The OS came with the laptop when we bought it.
 

My Computer

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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