Unable to update

[dinesh]

Hi, when i try to update windows, it gives an error 8000FFFF.
i have also tried renaming softwaredistribution folder and catroot folder, also tried restarting BITS and windows update services but still it gives the same error.
This is the 1st time i m trying to install updates and there are no Updates in the View Installed Updates coloumn.
Can anyone help please. I do not want to reinstall OS.

 

[mansrm81]

See if this helps with your update problem.

Error when you download updates using Windows Update or Microsoft Update: 8000FFFF

 

[SIW2]

Hi Dinesh,

Did you try this :

To resolve Windows Update error 8000FFFF, try the following steps:

1) Launch REGEDIT​

2) Go into HKLM\COMPONENTS, and check if these three values exist under the COMPONENTS key:

PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving​

3) Providing they do exist, back up the Components key, then delete the three above values.
4) Restart the computer, and Windows Update should now be working fine.


​

If "HKLM\COMPONENTS" isn't there, then use the FIND tool and search for each of the three values individualy. I deleted two of them and couldn't find the third (actually NextQueueEntryIndex)

Windows Update; Error Code 8000FFFF + Unable to uninstall update KB929777 : Windows Vista Security : Windows Vista IT Pro : Microsoft TechNet Forums

 

[dinesh]

hi mansrm81,

• HKEY_LOCAL_MACHINE\COMPONENTS\PendingXmlIdentifier
• HKEY_LOCAL_MACHINE\COMPONENTS\NextQueueEntryIndex
• HKEY_LOCAL_MACHINE\COMPONENTS\AdvancedInstallersNeedResolving

none of these entries exist in my registry.
I had already been thru this MS KB article but it did not fix my issue.
I also tried MS FIX IT but it did nothing

I think i have to do a repair reinstall.
any ideas?

 

[SIW2]

Think you are right - Repair install should do the job.

 

[dinesh]

I did a repair install. It took a good 100 mins but now i m able to update.

 

[SIW2]

Glad you got it sorted out.:D