Unexpected Shutdown.

[jaysund7]

The unexpected shutdown has occurred a number of times. It seems to be an ongoing problem that needs to be addressed. I received this message:


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini010612-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: A5E1F670
BCP2: 00000002
BCP3: 00000000
BCP4: 8241E6F2
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 2423465e-2b6d-4ebe-a873-7763c0c5a592

 

[richc46]

Welcome
You had a BSOD, the shutdown was required so that a report could be written, please post the report
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

 

[jaysund7]

Hi,

I've followed your instructions and attached the relevant information.

 

[richc46]

Your reports hinted at several possible causes, I think its a driver. Enable driver verifier, so that a definitive answer might be given.

I'd suggest that you firstbackup your data and then make sure you've got access to another computer soyou can contact us if problems arise. Then make a System Restore point (so youcan restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....AllPrograms...Maintenance...Create a System Repair Disc - with Windows Vistayou'll have to use your installation disk or the "Repair your computer"option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click"Next"
- Select "Select individual settings from a full list" and click"Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click"Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to useyour system normally, and if you know what causes the crash, do thatrepeatedly. The objective here is to get the system to crash because Driver Verifier isstressing the drivers out. If it doesn't crash for you, then let it run for atleast 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from yourinstallation DVD to set the system back to the previous restore point that youcreated.

DriverVerifier - Enable and Disable

 

[wither 3]

One thing I noted in one of the logs is that you have very little free hard disk space available on C:. Depending on what you're doing, it could cause this problem. I don't know what you're virtual memory is set to but, it's probably as large as the free disk space.

I would do what ever possible to remedy that. Run the Windows Disk Cleanup utility from Accessories, move files to another drive, etc.