A friend with a Dell Vista Home Basic desktop PC (Inspiron 518, 32-bit) has had 'page not found' errors occurring at about a 50% rate in both IE8 and Firefox. He uses AOL webmail and even when the main page displays he is almost never able to actually display his Inbox - he just gets the 'Loading Mail' screen with the blue circle which eventually gives way to 'Problem accessing your webmail - try later'.
His ISP is Comcast and they have come out and rewired his connections, both outside and in. They have hooked up a new modem (he is NOT working wirelessly), and their efforts have not made a bit of difference.
I have run sfc /scannow, Full MalwareBytes scan, TDSSkiller and chkdsk /r /f. No change.
He just bought a new 64-bit Windows 7 Home Premium laptop and I hooked it up for him, using the same cable and same modem he'd been using with his desktop.
Everything works perfectly.
I reconnected his desktop. Same bad behavior.
I brought his desktop tower to my place and connected it to my modem (my ISP is Windstream). It works perfectly with my equipment. I had 6 IE and 2 Firefox Windows open and tried to access his AOL mail, and it came up instantly.
I am at a complete loss. I really don't know what to attempt next. Although I'm perfectly willing to reinstall the OS, I have no idea if that will correct the problem.
Any ideas? Thoughts? Has anyone ever encountered behavior like this? Where a PC is slow and gives a lot connection problem pages through one ISP, but works perfectly with another? And another PC works perfectly with the original provider?
His ISP is Comcast and they have come out and rewired his connections, both outside and in. They have hooked up a new modem (he is NOT working wirelessly), and their efforts have not made a bit of difference.
I have run sfc /scannow, Full MalwareBytes scan, TDSSkiller and chkdsk /r /f. No change.
He just bought a new 64-bit Windows 7 Home Premium laptop and I hooked it up for him, using the same cable and same modem he'd been using with his desktop.
Everything works perfectly.
I reconnected his desktop. Same bad behavior.
I brought his desktop tower to my place and connected it to my modem (my ISP is Windstream). It works perfectly with my equipment. I had 6 IE and 2 Firefox Windows open and tried to access his AOL mail, and it came up instantly.
I am at a complete loss. I really don't know what to attempt next. Although I'm perfectly willing to reinstall the OS, I have no idea if that will correct the problem.
Any ideas? Thoughts? Has anyone ever encountered behavior like this? Where a PC is slow and gives a lot connection problem pages through one ISP, but works perfectly with another? And another PC works perfectly with the original provider?