USB problems

[shakured]

Hey when I connect an external hdd via usb or a flash drive of some sort, most times my pc is not reading them and wont pop up with the options menu, and when i go into my computer to see if the drive is in there the window locks up. When i shut the window down i then lose everything from my desktop and have to reboot the computer by the restart button.

But sometimes my pc will pop up with the options menu ... any ideas?

 

[osholt]

Hi, first of all are all your drivers up to date. This is usually a good place to start.

Please can you also enter your system specs in, User CP.

Oli

 

[Rickick]

As Osholt said, make sure all your drivers are up to date.
Have you by any chance plugged this USB device into the specific port you are using at a time prior to this? Have you ever plugged it into another pc?

 

[shakured]

Hey thanks for your replies ..

Rickick, i have tried alternating the usb outlets and still no difference and when i plug the device into another computer they work no dramas.

Osholt i am running an Intel(R) Core (TM) i7 CPU 920 @ 2.67GHz 2.79GHZ with 4gb ram ( i have 8gb but 32bit vista only recognising 4gb). Is that driver fetch a free addon?

 

[shakured]

I just checked out that driver fetch saw it was a one off cost by the looks of it?..It scanned my computer saying i have 20 outstanding critical drivers .. only one i could see in the usb section which was something to do with printing support .. i had 8 in system devices, interface controller, family smbus controller, pci express root port 1,2,3, pci bus and high precision event timer .... would these effect my usb tho?

 

[niemiro]

Hi,

Two things:

• Are there any errors showing in either Device Manager, Reliability Monitor or Event Log?

• Also, run "sfc /scannow" from Command Prompt and upload the log files if integrity violations were found. See full details here: http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Richard

 

[shakured]

Well i updated all my drivers and still no luck...

niemiro: I ran the sfc /scannow and it got to about 50% and then told me the windows resource protection could not perform the requested option .

then i tried to do the /verifyonly .. same thing bout 55% complete ..

sigh cant things just work :P

 

[niemiro]

Well i updated all my drivers and still no luck...

niemiro: I ran the sfc /scannow and it got to about 50% and then told me the windows resource protection could not perform the requested option .

then i tried to do the /verifyonly .. same thing bout 55% complete ..

sigh cant things just work :P

Hi,

Try "sfc /scannow" from Safe Mode, and even if it fails, upload the logs as in the tutorial I gave you the link for, and as the raw CBS.log.

Richard

 

[shakured]

hey niemiro thanks for your help but...

funny as it seems i just got the blue screen of death .. when my computer restarted, a notice in the bottom of the screen said that all windows updates had been installed :S and i tried the thumb drive and wallah it worked lol weird ...

 

[niemiro]

Hi,

Could you please zip up and upload the contents of the:

"C:\Windows\Minidump"

folder. If you don't know how, use the free 7-zip to zip up the folder. Also, tell me of any other problems. Thanks,

Richard