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User Accounts User Profile Error - Logged on with a Temporary Profile

nshabib

New Member
Posts
4
Hello Nshabib, and welcome to Vista Forums.

Did you try step 2 in the STEP ONE section to try and enable the built-in Administrator account while in Safe Mode?

If you are able to do this, you may be able to backup anything that you do not want to lose.

Hope this helps,
Shawn
Hi Shawn,

Thanks for the reply. I did try it, and it worked i now have an administrator account. however when i go into the users folder my old profile still isn't there. Its only when i search for a folder which i know was there (example, Itunes) does it come up. Then when i click on it, it says the link refers to a location that is not available. and that the information may have been moved to a different location.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba / Personal
    CPU
    Intel (r) Core(TM) 2 Duo T5750 @2.0GHz 2.00GHz
    Memory
    3.0 GB

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
That's ok Nshabib,

Go ahead and do the STEP TWO section from within the built-in Administrator account to try and restore your user account. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

nshabib

New Member
Posts
4
I tried to do step two but after i backed up the SID files ( i think thats what they are called) none of them had a .bak extension, since i backed them up i tried to delete them anyway but the system wouldnt let me delete them.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba / Personal
    CPU
    Intel (r) Core(TM) 2 Duo T5750 @2.0GHz 2.00GHz
    Memory
    3.0 GB

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
In that case, try doing a System Restore at boot using a restore point dated before you got this error to see if it may be able to undo it.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

nshabib

New Member
Posts
4
The computer does not have a restore point before the error, the oldest is today when it crashed again this morning. i have a feeling this computer is going to die on me very soon :shock:. i need to try and get to those files.. what i dont get is everytime i do a search it finds the files but i just cant access them.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba / Personal
    CPU
    Intel (r) Core(TM) 2 Duo T5750 @2.0GHz 2.00GHz
    Memory
    3.0 GB

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
1
I know this thread is massive but if someone could help me out, this would be great.

I have a slight idea why I'm getting this error; I was installing a driver for my printer. My laptop's battery is shot and my cat yanked the the power supply out of my laptop.

When I first tried to log in after it would show the Welcome screen forever. I had another account with regular access for my family. I managed to do a System Restore to before the point I tired to install the driver but now it logs me in with a temporary profile. My stuff still exists...I can access the data and backed it up.

I had two profiles on my computer, Family and Me. 'Me' had admin access and that was the one that's not working. I changed 'Family' access to admin.

Unfortunately, I skipped the first step and just deleted the .bak file. I'm able to log onto 'Family'.

Which user profile would I delete? 'Family' (the one that works) or 'Me' (the one I'm trying to restore)?

I would really really appreciate some help! I'm going to try and do another system restore, see if that helps. Any ideas or suggestions?
 

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Hello Nevermored, and welcome to Vista Forums.

You want to use the STEP TWO section on your account since it's the corrupted account. Be sure to do it step by step to avoid having issues though.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

ejdekker

New Member
Posts
1
Hey,

I don't have an admisitrators login or a safe mode login!! I only have one login. I can't do anything past turn my computer on! I am kind of freaking out here, I have to do homework on my laptop today and I know absolutely nothing about computers!! I CAN'T lose the stuff that is saved under my login's documents/music! Please help!!!
 
Last edited:

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Hello ejdekker, and welcome to Vista Forums.

You could try a System Restore at boot using a restore point dated before you got this error.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

chefcolby

New Member
Posts
1
Hi shawn as posted above you are life saver, im a college student with no money for a new laptop and this worked, now it wasn't the easiest considering i was worried i would screw something up but i don't think i did, i have two questions.
i couldn't delete everything from the C: drive with the username, i went in and deleted things one by one but got to the app data, a hidden file on the drive that i made visible, when i got to it and tried to delete it a pop up said something like, this is a system file and if deleted some things may not function correctly on the computer. so i did not touch it!!! what can i do to get rid of it (or should i leave it?)
second now rather then having one profile folder in the users section i have the original with only the app data folder. and i now have one that was renamed with my admin name followed by a . then the recovered account then a -pc so something like this BLANK.BLANk1-pc this one contains all the folders for the new or recovered account is there a way to correct this, now if not im absolutely ok with it, its not that big of a deal but im thinking i did something wrong and thats why that happened.

i believe this user temporary thing started when i downloaded a Christmas gift pc game and it installed it using the cmd which i had never had happen before, after this i played the game and found that my system wasn't capable of smooth playing and good graphics, i tried to delete it but couldn't find it in uninstall programs. so i found two different uninstall within the folder for the game, once i used both the game was still there and allowed me to play so what i did was just highlighted it and deleted it. then went into avg pc tuneup and ran a complete scan and it said there was errors on the hard disk that needed to be repaired so i ran it and thats when this started happening, i think it was the game because it only installed it on the problem account and happened right afterward.

also when i first went back into my computer, avg anti virus wasn't working it said some dll. file was missing. im not quite sure what happened so i repaired the avg and it works fine.

also all of my system restore points where deleted, so a lot instructions online wouldn't work because i wouldn't be able to do it

thanks again for the help. i use that account because i find my admin account to be much slower for some reason, i don't mess with the settings so i really don't know why?
 
Last edited:

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Hello Colby, and welcome to Vista Forums.

For all of this, I would recommend to backup anything that you do not want to lose. If you are unable to access what you would like to backup, then see if using the option in the tutorial below may work to allow you to, but with Vista instead.
Afterwards, it may be best to do a factory recovery to reinstall Vista. :(

 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

fmongeau

New Member
Posts
4
Here's the short story:
Suddenly, each time 'user' logged into Windows it created a new TEMP.User profile. 'User' was confused :confused: and could not find her files. Finally 'user' found her files and copied them to her 'My Documents' and 'Desktop' folders under her (temporary) profile. 'User' cleansed everything and made sure all files were now in their proper location, etc.
Satisfied 'user' went to bed and had a good night. Next morning 'user' booted her computer and was horrified :shock: to find out that all files were gone!
After reading everywhere I understand Windows deleted the temporary profile (and thus all files it contained!).
I could not find anywhere how to recover the files. Are the files hidden somewhere, in a hidden folder / volume ? Or the files are lost and I need to use an undelete tool? If that is the case, which tool is the best for this particular situation in your opinion / experience ? There are many, many such tools out there, perhaps one is better to handle this specific problem?
Thank you very much for your time and your help.
 

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Hello Fmongeau, and welcome to Vista Forums.

While logged on to a temp profile, whatever is done will not be saved or remembered the next you log in to that temp profile. It's basically just a blank slate, that will always stay that way.

You'll need to use the tutorial on the first page of this thread to see if you may be able to restore the user's profile. Afterwards, you'll hopefully have the files back.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

fmongeau

New Member
Posts
4
Brink, Thank you for your help and your prompt reply.
I did read the tutorial but step TWO.1 says that I should backup the files and then delete the profile folder. But there are no files in the profile folder (just the usual folders -Desktop, Documents, etc ...- but they are empty). I was worried that deleting the profile folder would worsen the problem (should I need to undelete the files). My solution, and I mention it here so that others can benefit from it should they need it, was ShadowExplorer. With this I could browse all of the restore points on the machine and salvage all the files. My take away is that we all really should turn on the System Restore feature (if it is not already), and use the full option ('Restore system settings and previous versions of files'), and allocate as much space as reasonable (possible) to System Restore.
Of course, the main, universal, always true lesson is: be disciplined about doing backups.
Cheers! :)
 

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
The tutorial doesn't actually delete the user folders, but delets the SID.bak registry key for the affected user profile in an attempt to rebuild and restore the profile afterwards upon restarting the computer.

If you're lucky, you could also use the method you mentioned with ShadowExplorer if you were only interested in trying to restore the files instead of both the user profile and files.

I agree that it would be best if everyone enabled system restore and allocated as much space as they could for restore points. It sure could save them when things go wrong. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

fmongeau

New Member
Posts
4
You wrote "The tutorial doesn't actually delete the user folders, but deletes the SID.bak registry key for the affected user profile in an attempt to rebuild and restore the profile afterwards upon restarting the computer".

The tutorial [on the first page of this thread], on STEP TWO.1 says: "Backup anything that you do not want to lose in this user account's C:\Users\(user-name) profile folder, if the profile folder still exists, to another location, then delete the (user-name) profile folder" [emphasis mine].

I read this as deleting the user folders since these reside under C:\Users\(user-name), no ? I misunderstood?

Thanks.
 

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Making a backup is a precautionary step to preserve the data in case something should go wrong. Normally, the user profile should be fully restored as it was after the tutorial.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
4
Hi. My problem began when my laptop was updating and the power cord came out without me noticing, so it died in the middle of updating. When I turned it back on I got the "Preparing your Desktop..." and temporary profile messages. I followed the tutorial and it seemed to have worked (my profile returned after being deleted), but when I clicked my profile and logged on the "Preparing your Desktop" message came back. I was wondering if maybe I did something incorrectly? After deleting the .bak file I shut down the computer instead of logging off, maybe that was it? Any help is very appreciated.
 

My Computer

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,372
Hello Mr. Duracraft, and welcome to Vista Forums.

Since you were doing an update, that would normally create a restore point by default before the updates were installed. You might see if you may be able to do a system restore using this restore point created before the updates to undo and hopefully fix this for you.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD