User Profile Error - Logged on with a Temporary Profile

nhutl1

Member
Acer Aspire 5536
Amd Motherboard and processor
ATI Graphics Card
OEM vista home premium system

Hello,

I hope Shawn is still here to help me with my problem...see last night i installed some updates for vista and when it went to restart it did not start.
I checked the BIOS settings and booted from a vista boot disc and used Startup repair, when this had finished i checked the log and found that the master boot record had been corrupted but anyway it fixed this supposedly and when i started up the machine again i logged on and it said "Preparing your desktop..." after this it went to a blue screen with my mouse in the middle of the screen.
I ctrl+alt+del it to bring up the task manager where i then run explorer.exe, it loads the desktop with some of my desktop items missing and the pop-up baloon stating "Logged on with a Temporary Profile..."etc.
my drives messed around:
My OEM partition which is normally hidden is now my main C Drive and my main Acer drive is now my D drive :/
Pls tell me if u need any more information

regards,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

Brink

Staff member
mvp
Hello Nick, and welcome to Vista Forums.

Have you tried any of the tutorial yet to see if it may be able to help you fix this error? Be sure to do the STEP ONE section first.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

nhutl1

Member
sry i will b right on that once it is finished the disk check

regards,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

nhutl1

Member
I started on step 2 after doin step one and found that when i went into control panel and then User Accounts that when i click on Manage another account absolutely nothing happens o.o :/
PLS HEELP!!!

regards,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

Brink

Staff member
mvp
Nick,

That's not good. You might see if you may be able to do a system restore at boot using a restore point (if available) dated before you installed these updates and got this problem.

If not, then it looks like you may need to do a full factory restore instead. Be sure to backup anything that you do not want to lose first though. Scroll down a bit to Q7 in the link below for the chart on the left where you press ALT + F10 off and on during boot to start the factory restore.

Acer Service & Support
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

nhutl1

Member
Thx for ur help,
We actually just got it back from the acer service center last week where they had to replace the hard drive and the first thing i tried when this happened was F10+alt on and offf repeatedly but it wouldnt work :/
Last night when it made the up date it also made a restore point but the computer reckons there isnt any :(

oh yea and i restored my user profile
and another thing...cuz i only just got it back from acer there is really nothing on it that i care about losing
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

nhutl1

Member
umm...I am still working on my laptop and would like some advice:
My main drive is now my secondary drive and my hidden OEM partition is my main drive...well when booting from the vista boot disc and clicking load drivers it has my main drive as C drive and my OEM partition as D drive like it should normally but when i start it back up it is back to it's messed up way :/

Do you have any ideas on y this is happening and how to fix it? if u can pls :(
regards,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

Brink

Staff member
mvp
Nick,

This is normal for your OEM partition to be different like this at boot, and in Windows. Whenever you are in Windows Vista, it will consider the hard drive that it's installed on as the C: drive no matter what drive letter it my be in any other environment (ex: at boot, or if your dual booting with another OS) :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

nhutl1

Member
i dont think i explained it right but anyway i fixed it by going into the rgistry and switching the mounted drive letters around: PROBLEM SOLVED
thx for ur help,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

Brink

Staff member
mvp
Ah, ok. I'm happy to hear that you got it sorted. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

onlykidalive

New Member
ok. I got confused on step one. I have no idea what you mean by profile. But i guessed and i tried all the steps and nothing happen. What i deleted as the one where you manage your acc. Im guessing im wrong also will upgrading it to window 7 fix the problem?
 

My Computer

nhutl1

Member
umm yes, because that would be replacing the whole operating system and your user data. so it will definitely fix your problem if you replace your operating system.

regards,
Nick
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5536
    CPU
    AMD Athlon 64x2 Processor QL64 (2.1ghz)
    Memory
    4gb
    Graphics Card(s)
    ATI Radeon HD 3200

onlykidalive

New Member
what about step 1. I went through the whole'provcess deleted the acc and then at the end nothing happen so i lost my acc. The system restore wont work. so what should i do now?
 

My Computer

Brink

Staff member
mvp
Hello Onlykidalive, and welcome to Vista Forums.

Did you create a backup of the files as suggested in the WARNING of step 1?

If so, then you could just create a new administrator account and copy the files back.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

onlykidalive

New Member
yeah but wat do i do with the folder. I see have my user folder in the user folder but icant access it. I made another admin acc it says that icantgo on it and get my files
 

My Computer

Brink

Staff member
mvp
You should be able to take ownership of the folder and it's contents, and set their permissions to "Allow" your new administrator account "Full control" of them to be able to afterwards.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

s2pids2pid

New Member
hi
i have the same problem of this topic. i don't have a second adminstrator account and i only use my main account which is the adminstrator account. on the step where it suggests to backup the .bak registry key, i don't know where i should export the key to since i only have one account (the admistrator account). also, i can't delete my profile folder since its the adminstrator account, do i really have to delete it?
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard
    CPU
    Presario C500
    Motherboard
    Intel(R) Celeron(R)
    Memory
    2.00 GB

Brink

Staff member
mvp
Hello s2pids2pid, and welcome to Vista Forums.

You should be able to do the STEP ONE section to log on as an adminsitrator using Safe Mode and the built-in Administrator account.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

s2pids2pid

New Member
Hi,
Thanks for replying back so fast. I'm still having trouble with this though. I don't get the difference between deleting the user account profile from deleting the C:\Users\(user-name) folder. Can you explain why I have to delete this user acount profile before I just delete the .bak registry key? Also could you explain how to delete the user account profile or do I really just follow the "How to delete a user account in vista" guide? Could you also please explain "You should backup anything you do not want to lose in this user account personal folders first. (See note in step 10) They will be located at: C:\Users\(username)"? How is the fact that if I delete my user account profile I could lose things if I don't back them up first different from deleting the C:\Users\(user-name) folder?

Thank you in advance.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard
    CPU
    Presario C500
    Motherboard
    Intel(R) Celeron(R)
    Memory
    2.00 GB

Brink

Staff member
mvp
Deleting .bak is for if you get the error message below instead. You can try it, but it may not work since this is not the error message that you said you got.

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html


Yep, you would just click on the link in step 1 for how to delete the user account, but just do not delete the C:\User\(user-name) folder at step 4 in the steps at that link.


The backup part is just a safety precaution so that you will not lose anything in case something does go wrong and you lose the user account. You would just manually copy anything say from inside the "Videos", "Musis", etc... folders in the C:\User\(user-name) folder of the user account that you are deleting before deleting them, then save it to another location.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Top