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Vista Business 64x Crash 0x7A

#1
I get a bsod crash of 0x7A and then below it, it says bowser.sys, this usually happens after i start my Dell E6400 laptop and it is on for a while, but the time is getting shorter. What can i do to fix this?
 
#8
Is Vista . . .
- x86
- the original installed OS on the system?Yes
- an OEM or full retail version?OEM


- What is the age of system (hardware)? 4 years or so
- What is the age of OS installation (have you re-installed the OS?)about a month (reinstalled about 3 times):3

(attaching file in a minute)
 

americancritic

Vista Guru
Gold Member
#11
Hello your minidump has 2 trojans in it and would not let me open it so please do the following.

1. Run a full updated virus scan using your compuets anti-virus...

2. Download malwarebytes and run a full scan here is there link and use the free version...

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

After this then redo the posting instructions....So after we get rid of the virus's, malware, trojans then we can proceed with fixing your BSOD problems
 
#12
I honestly dont know how they could have viruses in them, Microsoft Security Essentials isnt picking anything up so i guess i will download/run mwb
 

americancritic

Vista Guru
Gold Member
#15
Ok your minindump did in fact upload a trojan to my computer, my security found them and disifected them, now I'm running a full updated scan on my system. My security gave the address of the vista64.com minidump as the infection.

Did you do what I told you to do about running the scans on your system.

Please do the following or I won't download you minidump again...

1. Run a full updated scan using your system security...

2. Download and run a full scan using malwarebytes free version. Here it the link for you to use.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Please give us the results of both scans with your next post...
 
#16
Ok your minindump did in fact upload a trojan to my computer, my security found them and disifected them, now I'm running a full updated scan on my system. My security gave the address of the vista64.com minidump as the infection.

Did you do what I told you to do about running the scans on your system.

Please do the following or I won't download you minidump again...

1. Run a full updated scan using your system security...

2. Download and run a full scan using malwarebytes free version. Here it the link for you to use.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Please give us the results of both scans with your next post...
Sir, i honestly have ran a full security scan and then did the same thing with malware bytes and it picked up on a few things and disinfected them, so honestly i have no clue where this trojan is coming from!
 

americancritic

Vista Guru
Gold Member
#17
Hi That's ok my anti-virus caught it right away before it got into my system but I ran a full scan right after that just to make sure.

No harm done and I hope you don't feel bad as it was not any of our faluts just happened.
 

americancritic

Vista Guru
Gold Member
#18
Hi we now need to go after what is causing your BSOD problems, as before we need to have you do the memtest as some of your minidumps are pointing to your memory_corruption.

Please do the following test and then give us the results, if it comes back that the menory is fine that we will take a couple of more steps, I would like to get your system up and running for you. So here is the info on the memtest, Please follow the instructions.

RAM - Test with Memtest86+ - Windows 7 Forums

As you are running the test I will be researching for more things that will help you on your problem. Take your time on this test we want it to be sure on the first time that way it doen not have to be run again.

You are doing good...

Tom
 

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
#19
Hi That's ok my anti-virus caught it right away before it got into my system but I ran a full scan right after that just to make sure.

No harm done and I hope you don't feel bad as it was not any of our faluts just happened.
Sorry to interrupt, but are you using Kaspersky by any chance Tom?

It seems to be the only one which flags it as infected:

Windows_NT6_BSOD_jcgriff2.zip - Jotti's malware scan

I scanned it because it just seemed a little strange that a virus would infect a minidump. Virustotal was down, so I used Jotti

Tom