Vista SP1 won't install.

M

MrPyle

New Member
First, let me clarify, I do this stuff every day, all day. But I am almost out of ideas. So here I am, seeking a fresh set of eyes and ideas.

I have here, what was an XP machine. Following the upgrade path to Windows 7, I've upgraded to Vista Home first. And now that Vista is on it, I've been trying to get SP1 installed so that I can upgrade it to Windows 7. Clean install is not an option. We're trying to maintain all of the currently installed programs.

I have attempted SP1 install from Windows Updates, which says successful, but it is not. I've downloaded the stand alone and tried that, which gets to Stage 3 of 3 100% and then reverts. I've found many suggestions online, of which none have panned out. SURT finds no problems.

Attached is a zip file containing a few logs (cbs, surt, wu). Anyone here game at helping figure this out?
 

My Computer

System One

MrPyle said:
Clean install is not an option. We're trying to maintain all of the currently installed programs.
Click to expand...
In that case my advice is to stick with XP. In-place upgrades from Vista to Windows 7 nearly always fail in any case, and it certainly does not bode well that the Vista SP1 standalone installer (which has no prerequisites) is failing. Edit: If you're including a CBS log, your Vista media must be corrupt.
 
Last edited:

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics card(s)
    NVIDIA GeForce 8500 GT
I didn't know that you could upgrade from XP to vista. Have you turned off antivirus? Have you tried google?

Stage 3 100% then removes Service Pack

social.technet.microsoft.com social.technet.microsoft.com

SP1 on stage 3 100% then reverts???

I have tried to install service pack 1 five times with the same out come each and ever time. I've done the drivers and I think that they are signed and the updates are up to date. I have checked their history and the ones that did not install or were canceled have been reinstalled. There is no...
www.vistax64.com www.vistax64.com
www.vistaforums.com

[SOLVED] SP1: Setup did not complete. Reverting changes.

Hey all, I have an issue with Vista SP1 installing (No seriously! Nobody else having the issue, right??). It gets through 100% of stage 3 of 3, then...
www.vistaforums.com www.vistaforums.com
www.dell.com

VISTA SP1 Update completes 100% but then fails and reverts | DELL Technologies

On 7/12/08 Windows Update decided to apply SP1 to my VISTA Home Premium installation (on Dell Dimension E520). After a couple of hours everything seemed complete (Step 3 of 3 100%). The proc...
www.dell.com www.dell.com
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Vistaar said:
In that case my advice is to stick with XP. In-place upgrades from Vista to Windows 7 nearly always fail in any case, and it certainly does not bode well that the Vista SP1 standalone installer (which has no prerequisites) is failing. Edit: If you're including a CBS log, your Vista media must be corrupt.
Click to expand...

Too late for that. Already upgraded to Vista. I've been in the repair business for 18+ years now. And have done many XP - Vista - 7 upgrades without fail or issues. This particular one has just gotten the better of me.

townsbg said:
I didn't know that you could upgrade from XP to vista. Have you turned off antivirus? Have you tried google?

Stage 3 100% then removes Service Pack

social.technet.microsoft.com social.technet.microsoft.com

SP1 on stage 3 100% then reverts???

I have tried to install service pack 1 five times with the same out come each and ever time. I've done the drivers and I think that they are signed and the updates are up to date. I have checked their history and the ones that did not install or were canceled have been reinstalled. There is no...
www.vistax64.com www.vistax64.com
www.vistaforums.com

[SOLVED] SP1: Setup did not complete. Reverting changes.

Hey all, I have an issue with Vista SP1 installing (No seriously! Nobody else having the issue, right??). It gets through 100% of stage 3 of 3, then...
www.vistaforums.com www.vistaforums.com
www.dell.com

VISTA SP1 Update completes 100% but then fails and reverts | DELL Technologies

On 7/12/08 Windows Update decided to apply SP1 to my VISTA Home Premium installation (on Dell Dimension E520). After a couple of hours everything seemed complete (Step 3 of 3 100%). The proc...
www.dell.com www.dell.com
Click to expand...

I've been all over Google. There are a few reasons and solutions for the revert at 100%. But none I have found apply to this. In the CBS log you can see this -

2019-08-12 09:52:35, Info CBS PA-RA: PAC dependent packages found...begin PAC processing
2019-08-12 09:52:35, Info CBS Session: 30757141:842037366 initialized.
2019-08-12 09:52:35, Info CBS PA: Failed reading previous hrResult from registry. hr: 0x80070002
2019-08-12 09:52:38, Info CBS PA: Checking Dependent Package 0: Package_for_KB937287~31bf3856ad364e35~x86~~6.0.1.18000
2019-08-12 09:52:38, Info CBS PA: Checking Dependent Package 1: KB937954~31bf3856ad364e35~x86~~6.0.1.18000
2019-08-12 09:52:38, Info CBS PA: Checking Dependent Package 2: Package_for_KB935509~31bf3856ad364e35~x86~~6.0.1.9
2019-08-12 09:52:39, Info CBS PA: Checking Dependent Package 3: Package_for_KB938371~31bf3856ad364e35~x86~~6.0.2.27
2019-08-12 09:52:39, Error CBS PA: Dependent Package is not succesfully installed: Package_for_KB938371~31bf3856ad364e35~x86~~6.0.2.27. hr: 0x0
2019-08-12 09:52:39, Error CBS PA: Failed in Checking Dependency Chain. hr: 0x800f082c
2019-08-12 09:52:39, Error CBS PA: Clearing the Dependency list on failure hr: 0x800f082c
2019-08-12 09:52:39, Error CBS PA: Clearing the Package Identity list on failure hr: 0x800f082c
2019-08-12 09:52:39, Error CBS PA: Failed to install pending packages. hr: 0x800f082c
2019-08-12 09:52:39, Error CBS PA: Failed PAC processing. hr: 0x800f082c


KB938371 appears to maybe be the culprit. So I've attempted to reinstall it. But then get a message that it does not apply. So after a few registry changes pertaining to this KB, I was able to get it to reinstall. But, SP1 still fails and the same error persists in the CBS log.
 

My Computer

System One

MrPyle said:
Too late for that. Already upgraded to Vista. I've been in the repair business for 18+ years now. And have done many XP - Vista - 7 upgrades...
Click to expand...
You mean you didn't make an image of the XP system with software so irreplaceable that "clean install is not an option"?
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics card(s)
    NVIDIA GeForce 8500 GT
Vistaar said:
You mean you didn't make an image of the XP system with software so irreplaceable that "clean install is not an option"?
Click to expand...

I have a mirror copy of the original drive. Clean install is not an option because the customer has a lot of software installed. Upgrading allows him to keep his software. Some of it he can replace, some of it he can not. I'm in the process of a clean install of Vista to another machine, updating it to the point that SP1 would be the next update. Then I'm going through manually to compare files and registry entries. Long process, but maybe I'll find something amiss. My reason for posting here, is mostly for fresh ideas. Sometimes when working a problem for too long, you get tunnel vision lol.
 

My Computer

System One

You can get a Vista ISO which includes SP2 from EX_Brit if that would help.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
I wouldn't have checked for updates at all because the SP1 standalone installer has no prerequisites.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics card(s)
    NVIDIA GeForce 8500 GT
townsbg said:
The log references an update. I would try manually installing it. Download Update for Windows Vista (KB938371) from Official Microsoft Download Center
Click to expand...

That's the update that is already installed, and can not be uninstalled through normal means. I see where CBS log indicates it's not successfully installed during sp1 install. I've already attempted a stand alone install of it, says its not needed. So I changed the install state in the registry, and was able to get it to install again. But same error in the cbs log when installing sp1. Stage 3 of 3 100% and reverts.
 

My Computer

System One

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
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