VistaForums SysInfo Tool

kenny111111

Vista Guru
Hello

I downloaded this tool. (two different vista machines) when I dbl click it, It says "windows cant open this file"
So my question is what is it suppost to "open with"

thanks for any help!
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics Card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB

GeekSlayer

New Member
it crashes on my machine. unhandled exception generic error.
 

My Computer

System One

  • Manufacturer/Model
    Gateway MX6453 3403427R Laptop
    CPU
    1.6 gigahertz AMD Turion 64 x2
    Motherboard
    Gateway 84.05, Bus Clock 200 megahertz
    Memory
    1918 installed s1 and s2 each have a gig
    Graphics Card(s)
    ATI Radeon Xpress 1150 Display adapter
    Sound Card
    whatever came with it
    Monitor(s) Displays
    Generic PnP Monitor 19.7" visible
    Screen Resolution
    maximum
    Hard Drives
    c: ntfs on drive 0 152.69 gigs, 124.97 free
    d: ntfs on drive 0 7.34 gigs, 7.33 free
    Mouse
    touch pad
    Internet Speed
    cable modem, through router to laptop...

niemiro

Banned
Hello,

Can you please give us a few details so that we can have a better understanding of this issue?

What are you doing when this happens or is this at start-up?

Have you got the .Net Framework installed? If so, which versions?

Can you please expand the error message as much as possible and take a screenshot and post the entire error message here?

Are you running as an Administrator?

What version of Vista are you running?

Thanks again for reporting this issue and we are very sorry for the inconvenience this is causing. As a temporary solution if you are in desperate need of this information, use this (the free version) competitor product: SIW | Download

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

GeekSlayer

New Member
I'll d/l it again. Running Vista SP1,(laptop) just installed and it's still updating to get up to current. I think the .exe got corrupted on the download. I was using Firefox FlashGot at the time to download. I noticed also that when I
tried to use it, it attempted to make an internet connection (Zone Alarm picked it up),
I denied the outgoing connection. I'll start over and report back. Thank you.

--------------------

Just downloaded it and tried it on my desktop...it's seems to have worked. Top line
in the read-out says that "Step 3 failed", and then it just goes on to list everything. I'm going to go try it on the laptop again...

--------------------

It just ran and worked perfectly on my laptop.
What I was doing the first time when it didn't go through I was having issues
with my DHCP, Firewall and RPC Server ... I have a post in the Networking section

http://www.vistax64.com/network-sharing/277071-dhcp-windows-firewall-rpc-wont-start.html#post1261216

the combination of those issues may have contributed to the original failure. But I think the .exe got corrupted initially on the download as detailed above re: Firefox and FlashGot. I had downloaded it to my desktop and then copied it to a thumb drive and then ran it from there to my laptop.

Sorry. I know better. Should have gave a screenie of the error message. But it seems to be working now and it is very comprehensive. Sweet!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Gateway MX6453 3403427R Laptop
    CPU
    1.6 gigahertz AMD Turion 64 x2
    Motherboard
    Gateway 84.05, Bus Clock 200 megahertz
    Memory
    1918 installed s1 and s2 each have a gig
    Graphics Card(s)
    ATI Radeon Xpress 1150 Display adapter
    Sound Card
    whatever came with it
    Monitor(s) Displays
    Generic PnP Monitor 19.7" visible
    Screen Resolution
    maximum
    Hard Drives
    c: ntfs on drive 0 152.69 gigs, 124.97 free
    d: ntfs on drive 0 7.34 gigs, 7.33 free
    Mouse
    touch pad
    Internet Speed
    cable modem, through router to laptop...

niemiro

Banned
Hello,

Do not worry about the screenshot. After some work with process monitor, this program does have a tiny bit of network activity, and blocking it was possibly what caused the crash. Are you willing to call this a one time error, or do you want us to continue the investigation?

Richard

network.JPG
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

GeekSlayer

New Member
I appreciate the time you've extended to me on this issue.
Let's call it a day and move on :)

Thank you.

clif
 

My Computer

System One

  • Manufacturer/Model
    Gateway MX6453 3403427R Laptop
    CPU
    1.6 gigahertz AMD Turion 64 x2
    Motherboard
    Gateway 84.05, Bus Clock 200 megahertz
    Memory
    1918 installed s1 and s2 each have a gig
    Graphics Card(s)
    ATI Radeon Xpress 1150 Display adapter
    Sound Card
    whatever came with it
    Monitor(s) Displays
    Generic PnP Monitor 19.7" visible
    Screen Resolution
    maximum
    Hard Drives
    c: ntfs on drive 0 152.69 gigs, 124.97 free
    d: ntfs on drive 0 7.34 gigs, 7.33 free
    Mouse
    touch pad
    Internet Speed
    cable modem, through router to laptop...

niemiro

Banned

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

GeekSlayer

New Member
Hi, I'm baack. :)
One thing I noticed about the sys tool is that it's not picking up on some installs as highlighted in my screenie.



Where it says "My Product name", I believe it should read Adobe Photoshop CS5
and the plug-ins e.g., Topaz et. al., their location is in the Photoshop Plug-ins folder.

And, as you can see, there are several entries that it doesn't list a location for the install. And, in several cases, installations such as YourUninstaller, doesn't show up at all. It missed several proggies I have installed.

Thought you'd like to know. Thanks again.
 

My Computer

System One

  • Manufacturer/Model
    Gateway MX6453 3403427R Laptop
    CPU
    1.6 gigahertz AMD Turion 64 x2
    Motherboard
    Gateway 84.05, Bus Clock 200 megahertz
    Memory
    1918 installed s1 and s2 each have a gig
    Graphics Card(s)
    ATI Radeon Xpress 1150 Display adapter
    Sound Card
    whatever came with it
    Monitor(s) Displays
    Generic PnP Monitor 19.7" visible
    Screen Resolution
    maximum
    Hard Drives
    c: ntfs on drive 0 152.69 gigs, 124.97 free
    d: ntfs on drive 0 7.34 gigs, 7.33 free
    Mouse
    touch pad
    Internet Speed
    cable modem, through router to laptop...

niemiro

Banned
OK, thanks for that. I will see what I can do and see if I can work out how that list is generated. I am not the original developer and I will need to see what, if anything can be done. Thank you again,

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

GeekSlayer

New Member
Thanks. Otherwise, this thing is smoking!
I appreciate your assistance.
 

My Computer

System One

  • Manufacturer/Model
    Gateway MX6453 3403427R Laptop
    CPU
    1.6 gigahertz AMD Turion 64 x2
    Motherboard
    Gateway 84.05, Bus Clock 200 megahertz
    Memory
    1918 installed s1 and s2 each have a gig
    Graphics Card(s)
    ATI Radeon Xpress 1150 Display adapter
    Sound Card
    whatever came with it
    Monitor(s) Displays
    Generic PnP Monitor 19.7" visible
    Screen Resolution
    maximum
    Hard Drives
    c: ntfs on drive 0 152.69 gigs, 124.97 free
    d: ntfs on drive 0 7.34 gigs, 7.33 free
    Mouse
    touch pad
    Internet Speed
    cable modem, through router to laptop...

TheSelf

Member
thanks for this- when I download the file it downloads as VistaForums SysInfo.download- I cannot execute the file like this- what should the file type be? an .exe file? will it work if I manually change the file type from .download to .exe?

Thanks
 

My Computer

TheSelf

Member
thanks for this- when I download the file it downloads as VistaForums SysInfo.download- I cannot execute the file like this- what should the file type be? an .exe file? will it work if I manually change the file type from .download to .exe?

Thanks
i was using Google Chrome- switched to IE- and downloaded OK as a .exe file- :o
 

My Computer

z3r010

Staff member
It works fine for me, I have heard of this happening with certain version of chorme browser, if you are using chrome then try to download with a different browser.

Edit - too late lol
 

My Computers

System One System Two

  • Operating System
    Windows 10
    Manufacturer/Model
    me
    CPU
    Intel Core i7 5960X Extreme Unlocked
    Motherboard
    Asus RAMPAGE V EXTREME
    Memory
    32GB (8x4GB) Corsair DDR4 Vengeance LPX Black PC3-24000 3000
    Graphics Card(s)
    2x 4GB ASUS GTX 980 STRIX CUII
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2714H & 3 x 25" U2515H Dell
    Screen Resolution
    6 @ 2560x1440
    Hard Drives
    3x 1TB Samsung Evo 840's
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Mouse
    Logitech Performance MX
    Keyboard
    Surface Ergonomic
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s

niemiro

Banned
thanks for this- when I download the file it downloads as VistaForums SysInfo.download- I cannot execute the file like this- what should the file type be? an .exe file? will it work if I manually change the file type from .download to .exe?

Thanks
i was using Google Chrome- switched to IE- and downloaded OK as a .exe file- :o
You are not the only person with this problem. Several people have reported download links in Chrome having a .download extension. If you rename it to the correct extension (.exe) then it works fine. I am very sorry that this has happened to you, well done on solving it, and we are not quite sure why it happens.

Richard

EDIT: John beat me to it!

EDIT 2: Not Firefox, sorry!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

niemiro

Banned
thanks all for responding so quick anyway! :zip:
You are most welcome, and well done on nailing it just before us! I hope you like the tool!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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