What do I do? my computer is not reading all files on sd card.

adeang

New Member
I have the Kodak zi6 with up to date firmware, and I just went on a trip and recorded about 4 and half gigs of video, on a 16 gig transcend sdhc card. When I put my sd card into computer and arc software pops up It only shows I have one video and when I have on camera it shows I have 43 videos. When i go to my computer and open up sd card I can only see the one video which is 8.8mb and then I got to sd card and right click and go to properties and says I have used 4 and half gigs, but I can only see that one video. So basically I can see all my videos when have sd card in zi6, but when put into comp It only recognizes one video.

Please help me I dont want to lose my vacation with family.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3300f PC
    Memory
    3 gigs
    Hard Drives
    500 gigs

rive0108

Vista Guru
Gold Member
Instead of using arc-close that app and use View Pictures using windows-

set defaults under start>all programs>default programs>change auto play settings>view pictures using Windows

click Organize>folders and search options>View>Show Hidden folders and files
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)

adeang

New Member
that doesn't help

they are .mov video files. windows doesnt play those, and the problem is it only reads one of the video files not the other 48 videos
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3300f PC
    Memory
    3 gigs
    Hard Drives
    500 gigs

rive0108

Vista Guru
Gold Member
that doesn't help

they are .mov video files. windows doesnt play those, and the problem is it only reads one of the video files not the other 48 videos
Then use a program that will read/play them, or convert them to a format that vista can see.

Here is a Quicktime player for your .mov files:Apple - QuickTime - Download

Free file format convertor:Format Factory
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)

adeang

New Member
you dont know what I mean...

Basically Its like my sd card memory is bad or something...

I can view the files on the camera but when put into comp it can only read one of the files.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3300f PC
    Memory
    3 gigs
    Hard Drives
    500 gigs

pooch

Old Dog
Vista Guru
I have the Kodak zi6 with up to date firmware, and I just went on a trip and recorded about 4 and half gigs of video, on a 16 gig transcend sdhc card. When I put my sd card into computer and arc software pops up It only shows I have one video and when I have on camera it shows I have 43 videos. When i go to my computer and open up sd card I can only see the one video which is 8.8mb and then I got to sd card and right click and go to properties and says I have used 4 and half gigs, but I can only see that one video. So basically I can see all my videos when have sd card in zi6, but when put into comp It only recognizes one video.

Please help me I dont want to lose my vacation with family.
Hi adeang,

Some card readers have problems with older cards.
Have you tried leaving the card in the switched on camera and connecting the camera to the PC by USB? It should show up just like any other drive which you click to open

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

adeang

New Member
yes i have tried this, and still have same problem.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3300f PC
    Memory
    3 gigs
    Hard Drives
    500 gigs

pooch

Old Dog
Vista Guru
yes i have tried this, and still have same problem.
I am a bit surprised about this, The card is not recognized by your card reader as it is to new (sorry got this the wrong way around just now) you need a card reader that is SDHC compatible. However with the card in the camera it should normally work as the PC sees the Camera as a drive and should then be able to read the card.

If you do a google for "SDHC Computer" you will find a lot of pages where others have similar problems, if you are lucky you may also find some answers.

I am sorry but I cant help you further,

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

adeang

New Member
the problem isnt the card reader or anything, its the card.

i need software like stellar or something.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3300f PC
    Memory
    3 gigs
    Hard Drives
    500 gigs

pooch

Old Dog
Vista Guru

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

rive0108

Vista Guru
Gold Member
I have the Kodak zi6 with up to date firmware, and I just went on a trip and recorded about 4 and half gigs of video, on a 16 gig transcend sdhc card. When I put my sd card into computer and arc software pops up It only shows I have one video and when I have on camera it shows I have 43 videos. When i go to my computer and open up sd card I can only see the one video which is 8.8mb and then I got to sd card and right click and go to properties and says I have used 4 and half gigs, but I can only see that one video. So basically I can see all my videos when have sd card in zi6, but when put into comp It only recognizes one video.

Please help me I dont want to lose my vacation with family.
Hi adeang,

Some card readers have problems with older cards.
Have you tried leaving the card in the switched on camera and connecting the camera to the PC by USB? It should show up just like any other drive which you click to open

Pooch
Your computer is not Compataible with SDHC cards- Lets look at Using the camera as a reader with USB to Computer-

Issue Number 1: Possible Corruption
If the files did somehow become corrupted (inserting a SDHC card into a SD reader may have caused it), then the data is probably lost.

If your camera can read the data on the card without fail, This does not mean the card is not defective/corrupted- you do not have the hardware on your computer to read the data that is your problem, and using the Camera as a SDHC reader does not work (poss as a result of corruption of the data).

Your option is a data recovery specialist.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
You state you have a 16 gig transcend SDHC card- Your computer does not have the Hardware/firmware needed to read such a card-due to a compatability issue. .

Only SDHC cards are able to have capacities larger than 4GB. A change in the format, however, while allowing capacities greater than 4 GB (SDHC), has created compatibility issues with older devices that cannot read the new format. The fact that SDHC format cards have the same physical shape and form factor as the older format has caused considerable confusion for consumers. SDHC cards require SDHC-capable device firmware generally not found with older devices

I suggest you take your card to a Kiosk in walmart, Walgreens, Picture/photo processing store, or to a Kinko copy store and use their SD/SDHC card readers to transfer your data to disk/thumbdrive, etc.

Consider a SDHC card reader-You might also consider dropping by Bestbuy and seeing if one of those SD/SDHC readers can retrieve the data for you. (I would try it on a floor model-before you think about a new reader. You may be able to take Thumbdrive/DL DVD's and transfer the data)


HP Pavilion Slimline s3300f PC

15-in-1 multi-format memory card reader, compatible with CompactFlash I/II, IBM Microdrive, Secure Digital (SD), miniSD, MultiMediaCard (MMC), Reduced Size MultiMediaCard (RS-MMC), MultiMediaCard Plus (MMC plus), MultiMediaCard Mobile (MMC mobile), Memory Stick, Memory Stick Pro, Memory Stick Duo, Memory Stick Pro Duo, SmartMedia, and xD Picture Card
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Top