Windows Live Messenger sign in ERROR

sam1800

New Member
Hello there,

I had a problem signing in into WLM. Every time I sign in into the current version of Windows Live Messenger, I stay in for a few seconds and then there is an error message after which Windows Live Messenger shuts down. I use XP.
The error message is as follows:

"Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience."

The error details are the following:

AppName: wlcomm.exe
ModName: kernel32.dll
AppVer: 14.0.8098.930
Modver: 5.1.2600.5781
offset: 00009eda

I tried to look up the file kernel32.dll and it seems to be legitimate. Is this a spyware/malware problem or is it something else?

Please advise.

Thanks in advance.
 

My Computer

Ashvin Busviah

Vista Guru
there is actually a conflict between windows live 2009 and mcfae antivirus.. there is no fiz at the moment.. the options you have is either
Change your antivirus to another one or downgrade your version of Windows live messenger..
 

My Computer

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