Solved Windows Module Installer WindowsWcpOtherFailure 3

T

TradingSpaces

Member
My computer recently started having this issue when Norton Detected High CPU Usage by Windows Problem Reporting. I looked it up, and this was the issue at hand:

Product
Windows Modules Installer

Problem
WindowsWcpOtherFailure3

Date
5/7/2011 9:15 AM

Status
Not Reported

Problem signature
Problem Event Name: WindowsWcpOtherFailure3
OsVersion: 6.0.6002
File: base\wcp\sil\merged\ntu\ntsystem.cpp
Function: Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile
Line: 1849
Status: c0000034
StackHash: 0xeed4c304
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Files that help describe the problem
pending.xml
poqexec.log
Cbs.log
Cbs.persist.log
SCM.EVM
FilterList.log
memory.hdmp
minidump.mdmp

On the start uo screen it still states: Configuring Updates Stage 3 of 3 and on Shut down: Configuring Updates. It is taking up a lot of my free space to run other programs on the Windows Problem Reporting. And System Restore will not work.

I have tried the following solutions posted on this site:
1. Selective Start Up
2. Micosoft Fix It #50202 Reset Indows Update Component
3. Turning the "Windows Installer" on through Services.
4. Downloading Windows Update Agent.
5. Command Prompt.

Can anyone help me here?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 7720
Hello and welcome to the forum.

I am curious have you had a blue screen at all, and have you looked to see if you had a mini dump report, we need to know that you don't have a BSOD problem.

Plus please do a full updated Anti_Virus scan using your computer security.

If you don't have then please download a run a full scan using malwarebytes here is the link and use the free version.
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

If these come back clean then we can work on your problem
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello, and welcome to the Vista Forums!

Would you actually mind me grabbing the whole CBS.log? The method by WHS only applies to the SFC section of the log, and to get the useful part of it out, I need the whole log because I also need to look at the non-SFC part. Also, WHS's method manges the log with wordwrap issues, and chops off the top. It is really not an ideal method for me, leaving basically a useless mess.

However, first, please: http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html

and then type this, followed by enter: fsutil resource setautoreset true c:\

However, at the end of the day, to fix the underlying cause, what I need is the whole CBS.log:

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hey is the compressed CBS log zip file :)
Could you please explain to me what this log will help determine the problem, just for my own curosity :)
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 7720
Here the Other item you mentioned:

Is Vista . . .
- x86
- OEM
- 1-2 years
- Once

Just curious on how this helps determine the computers problem?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 7720

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
TradingSpaces said:
Here the Other item you mentioned:

Is Vista . . .
- x86
- OEM
- 1-2 years
- Once

Just curious on how this helps determine the computers problem?
Click to expand...

The most important file, the minidump is not here.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hey,
Thanks for all your help in helping me diagnose this issue but I think that I will take this into a trust IT and let them do this. But you give alot of useful advice. Thanks again :)
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 7720
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