bottomless1
Member
Hello,
I updated my computer recently using the Windows Update since it was suggested by my virus scanner (ESET Smart Security). I can use my computer fine but now whenever I leave the computer for an hour and it goes to sleep or I shut the lid to put it too sleep, whenever I open the computer back up it restarts all over again. I know that the computer has restarted because all my windows (firefox) and programs (msn & skype) are closed. I also get a "Windows has recovered from an unexpected shutdown" window.
COMPUTER PROBLEM
Anyways, I don't really know what other information is needed. Note that I did check this forum and read through this posting already and tried the solution (http://www.vistax64.com/windows-updates/260702-help-b-s-o-d-after-windows-updates-sp2.html) which didn't work for me.
Also, it seems that whenever the computer restarts, I have noticed that the section of "Files that describe the problem" are always slightly different but I think the rest is the same? The file I'm referring to is this one:
Files that help describe the problem:
C:\Windows\Minidump\Mini041611-05.dmp
I have seen it as "Mini041611-03" or "Mini041611-04" depending on which time it has restarted. Is this a common thing that the file name changes by one number or does this mean a lot of my files are causing this problem?
Any help you can give me is greatly appreciated!
Thanks.
I updated my computer recently using the Windows Update since it was suggested by my virus scanner (ESET Smart Security). I can use my computer fine but now whenever I leave the computer for an hour and it goes to sleep or I shut the lid to put it too sleep, whenever I open the computer back up it restarts all over again. I know that the computer has restarted because all my windows (firefox) and programs (msn & skype) are closed. I also get a "Windows has recovered from an unexpected shutdown" window.
COMPUTER PROBLEM
Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84B56238
BCP3: 86426380
BCP4: 85494008
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini041611-05.dmp
C:\Users\name\AppData\Local\Temp\WER-11770135-0.sysdata.xml
C:\Users\name\AppData\Local\Temp\WERC045.tmp.version.txt
Read our privacy statement:
[URL="http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409"]Microsoft Online Crash Analysis[/URL]
------------------------
RECENT UPDATES (April 12-15/2011)
My most recently updates (in the past month or so since I can't remember
exactly how many days ago this started though I think it's only been 3 or 4
days)
Definition Updated for windows defender - KB915597 (definition
1.101.1523.0)
Windows Internet Explorer 9 for Windows Vista
Security Update for Windows Vista (KB2507618)
Cumulative security Update for Internet explorer 8 for windows vista
(KB2497640)
Security update for windows vista (KB2511455)
Security update for windows vista (KB2506212)
Security update for windows vista (KB2508429)
Security update for Microsoft Office Excel 2007 (KB2464583)
Security update for windows vista (kb2509553)
Security update for microsoft visual C++ 2005 service pack 1 redistributable
package (KB 2467175)
Security update for windows vista (KB 2506223)
Update for microsoft office 2007 system (KB2508958)
Security update for windows vista (kb2503658)
Security update for windows vista (KB2510531)
Security Update for microsoft office powerpoint 2007 (KB2464594)
Security update for windows vista (KB2412687)
Security update for Microsoft Office 2007 system (KB2464635)
Security update for microsoft .NET framework4 on Windows XP, Windows Server
2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2446708)
Security update for microsoft office 2007 system (KB2509488)
Cumulative Security Update for ActiveX Killbits for Windows Vista
(KB2508272)
Update for windows Mail Junk E-mail Filter [April 2011] (KB905866)
Security update for the 2007 Microsoft Office System (KB2466156)
Windows Malicious Software Removal Tool - April 2011 (KB890830)
Security Update for Microsoft Office Powerpoint viewer 2007 (KB2464623)
Security update for Microsoft Visual C++ 2008 Service Pack 1 redistributable
package (KB2467174)
Security update for .NET framework 3.5 SP1, Windows Vista SP2, and Windows
Server 2008 SP2 x86 (KB2449742)
Definition update for windows defender -KB915597 (Definition
1.101.1291.0)
-----------------------------
COMPUTER INFO
Windows Edition:
Windows Vista Home Premium
Copyright 2007
SP2
System:
Manufacturer : Soney Electronics Inc.
Model: Vaio Computer
Processor: Intel Core 2 Duo CPU T5750 @2.00GHz 2.00 GHz)
Memory (RAM): 3.00 GB
System Type: 32-bit OS
Storage
Total size of C drive 223GB (32GB free)
===============================Anyways, I don't really know what other information is needed. Note that I did check this forum and read through this posting already and tried the solution (http://www.vistax64.com/windows-updates/260702-help-b-s-o-d-after-windows-updates-sp2.html) which didn't work for me.
Also, it seems that whenever the computer restarts, I have noticed that the section of "Files that describe the problem" are always slightly different but I think the rest is the same? The file I'm referring to is this one:
Files that help describe the problem:
C:\Windows\Minidump\Mini041611-05.dmp
I have seen it as "Mini041611-03" or "Mini041611-04" depending on which time it has restarted. Is this a common thing that the file name changes by one number or does this mean a lot of my files are causing this problem?
Any help you can give me is greatly appreciated!
Thanks.
Last edited by a moderator:
My Computer
System One
-
- Manufacturer/Model
- Sony Electronics Vaio
