Computer Freezing! Help!

[Patonb]

If you stay good, I'd start putting things back so as to isolate your issue.

 

[snarfman]

OK so I'm still getting freezes. They don't seem to be occuring as much, but they are still happening and it still seems to usually be when I am not using it for a period of time. Do you think reinstalling windows might help?

 

[richc46]

Why not try all the suggestions that you have been given? Its a long shot but check the hard drive, as I have mentioned, before.
Why reinstall before trying everything else, first?

 

[snarfman]

Can you give me suggestions on how to run tests on the hard drive? Is there a program I need to DL?

 

[richc46]

There are theree ways to test
This is good for most hard drives

Hard drive scan usings SeaTools - SeaToolsfor Windows | Seagate - Both long and shorttests
If it does not work, you can go to the website of you hard drive manufacturer and test

If you encounter any problems with that one, your computer probably has a self diagnostic test already installed,

 

[richc46]

Patonb, is excellent when it comes to hardware problems, whereas my knowldedge is more in the software area. I noticed that he did not mention a potential hard drive problem, probably because, he like me, fails its a slim possibility. As suggested above lets rule it out. If the results are negative, lets look to software.

Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
Defrag
http://support.microsoft.com/kb/929135How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135How to perform a clean boot in Windows
http://malwarebytes.org/Malwarebytes : Free Anti-Malware
http://www.almico.com/speedfan.phpSpeedFan - Access temperature sensor in your computer
http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/http://www.geekstogo.com/forum/topic...ing-memtest86/
http://ezinearticles.com/?Troublesho...blems&id=39981http://ezinearticles.com/?Troublesho...blems&id=39981

 

[snarfman]

I ran malwarebytes and my antivirus in safe & regular mode and nothing was detected. I know it is not overheating as well. There are no devices with warnings except in safe mode, I get a yellow exclamation over "Consumer IR Device" in system devices.

I will be running the Seatools and memtest soon. I've tried looking for a hard drive test on the Asus website but I can't find anything. Do you know a link where I can do this? I have an AsusX83VB-X2

 

[richc46]

Download speccy, It will give us all the info that we need, including the hard drive manufactuer, which is not the computer manufacturer

 

[richc46]

I ran malwarebytes and my antivirus in safe & regular mode and nothing was detected. I know it is not overheating as well. There are no devices with warnings except in safe mode, I get a yellow exclamation over "Consumer IR Device" in system devices.

I will be running the Seatools and memtest soon. I've tried looking for a hard drive test on the Asus website but I can't find anything. Do you know a link where I can do this? I have an AsusX83VB-X2

Can you update it from device manager?

If you cannot I/R devices is usually hardware
http://support.microsoft.com/mats/hardware_device_problems/

 

[snarfman]

I could not update it in device manager. Also, I keep getting freezes while running Seatools and have not been able to complete a test. What is speccys?

 

[richc46]

If you downlaod speccy we can get the name of your hard drive mfg.
If you cannot test with that, most likely hard drive problems.
Speccy - System Information - Free Download

 

[Patonb]

I never mentioned a bad hard drive, cause you already did Rich in your first post.

I think the error in safe mode is just due to the drivers not booting... well because it's in safe mode.

I'd give the ubuntu livecd whirl if the tests all pass.

 

[snarfman]

ok i downloaded it. Where am I looking for the info you need? Please be as specific as possible. I am not too familiar with this. Thanks!

 

[richc46]

I was just trying to impress upon our member needing help, that he did not test the drive.

 

[richc46]

Now run it. It will give you all the information about the computer that you will ever need.

 

[richc46]

Do you see something like this?
Speccy - Screenshots

 

[snarfman]

yes

 

[snarfman]

This is what was listed under hard drives. (I also have an external Seagate hard drive connected that I store music on & am not sure if that is what this is referring to


Hard Drives
ST9250827AS
Manufacturer Seagate
Form Factor 2.5"
Heads 16
Cylinders 16383
SATA type SATA-I 1.5Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number 5RG5F20Z
LBA Size 48-bit LBA
Power On Count 1616 times
Power On Time 737.3 days
Speed, Expressed in Revolutions Per Minute (rpm) 5400
Features S.M.A.R.T., APM, NCQ
Transfer Mode SATA I
Interface SATA
Capacity 233GB
Real size 250,059,350,016 bytes
RAID Type None
S.M.A.R.T
01 Read Error Rate 100 (253 worst) Data 0000000000
03 Spin-Up Time 099 (099) Data 0000000000
04 Start/Stop Count 099 (099) Data 00000006D5
05 Reallocated Sectors Count 100 (100) Data 0000000000
07 Seek Error Rate 087 (060) Data 002070AB9A
09 Power-On Hours (POH) 080 (080) Data 000000451F
0A Spin Retry Count 100 (100) Data 0000000000
0C Device Power Cycle Count 099 (099) Data 0000000650
BB Reported Uncorrectable Errors 097 (097) Data 0000000003
BD High Fly Writes (WDC) 001 (001) Data 0000000172
BE Temperature Difference from 100 051 (041) Data 003B110031
BF G-sense error rate 100 (100) Data 0000000005
C0 Power-off Retract Count 100 (100) Data 00000005B8
C1 Load/Unload Cycle Count 001 (001) Data 000008FE37
C2 Temperature 049 (059) Data 0000000031
C3 Hardware ECC Recovered 067 (052) Data 0005865142
C5 Current Pending Sector Count 100 (100) Data 0000000000
C6 Uncorrectable Sector Count 100 (100) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 00000000C0
C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000
CA Data Address Mark errors 100 (253) Data 0000000000
Temperature 50 °C
Temperature Range warn (50 °C to 55 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Size 10.7 GB

 

[richc46]

Go to the seagate site and test.

 

[snarfman]

I'm not sure I have what is required to run the test you gave me a link to. Also, the last 2 posts you sent showed up in my email but are not shown on this website.