How Can I Install Two Failed Updates?

[skeezix]

My Vista computer is now at a state where the last known update (KB 970158, installed on 10/28/2019) was installed correctly. MOF all updates were installed successfully except for KB 2310138 and KB 973687 which failed. The first is a Definition Update for Microsoft Security Essentials and the second is an Update for Windows. These failed on 11/28/2018 when I reinstalled Windows Vista.

What can I do to get these to install correctly?

 

[wither 3]

Have you tried downloading those from the microsoft catalog and running them? To do that, I think you would want to set the Windows Updater to "never check for updates" and reboot first.

 

[skeezix]

I'll give that a try. Thank you!

 

[skeezix]

A search of microsoft catalog for "KB970158" (the most recent successful update) yielded "We did not find any results for 'kb970158' ".
The search for "KB2310138" yielded a long list of patches, and the search for "KB973687" yielded a valid download.
Please see attached images.


Not sure what to do - install kb973687 and forget the other update? And I'm not sure what to do about the listing for kb2310138. Do you have any suggestions?

 

[Vistaar]

First of all, Microsoft Security Essentials is no longer usable on Vista and should be uninstalled via Control Panel, so there is no need to worry about a failed definition update for it.

Secondly, are you in fact running Vista SP1? Edit: If you are running SP2, then KB973687 has been replaced; but newer versions don't support SP1.

 

[wither 3]

Good points. However, in another thread in this forum, he said he is running Win 7. He should clear that up here.

 

[Vistaar]

Original post states:

My Vista computer is now....These failed on 11/28/2018 when I reinstalled Windows Vista.

 

[wither 3]

in that thread he said-

"When I wrote "Vista 7" in my starting post I should have written "Windows 7."

 

[wither 3]

Where did skeezix go?

 

[skeezix]

Sorry, I got called out of town for a few days and just got back.

The system runs Vista 6/0.6002 (x86), the last Vista update from MS.

>>First of all, Microsoft Security Essentials is no longer usable on Vista and should be uninstalled via Control Panel, so there is no need to worry about a failed definition update for it. <<

Well, that takes care of KB937687! Thank you Vistaar !

 

[wither 3]

I'm confused. In the thread about the Start menu, you said you're using Win 7 but here, you're saying it's Vista.

 

[Vistaar]

The system runs Vista 6/0.6002 (x86)

That is indeed SP2, not SP1. After reinstalling SP2, did you solve the well-known issue described in How to Fix Vista SP2 "Checking for Updates..." Hangs and Slow Windows Updates? If not, forum member Imacri might enjoy writing about it one more time.

 

[skeezix]

1. It appears that my Windows 6 (Vista) system is up-to-date and that no other updates are available, so I turned Automatic updating off.

2. The system is running AntiVirus Free. When I click Control Panel > Security Center I see a little message in blue stating "using Windows Security Center". In addition,
"Firewall" is ON
"Automatic updating" is OFF (because I turned it off)
"Malware protection" is OFF
"Other security settings" is OK

3. When I click "Windows Defender" I get a blue message stating, "Windows Defender is turned off by Group Policy" and a "Close" button. I don't know very much (actually I don't know anything at all) about group policies because I've never used it, so I'm not sure if everything in #2 above is correct. I assume that AVG Free is turning Windows Defender off.

Do I need to enable Windows Defender when running AVG Free"?

 

[Vistaar]

Do I need to enable Windows Defender when running AVG Free"?

No. Aside from the possibility of conflicts, the old Windows Defender antispyware is now useless (see Windows defender definition updates). I wonder if you are aware that AVG no longer supports Vista? (However the legacy version AVG 18.8 is probably as good a choice as any for Vista.)

"Malware protection" is OFF

That sounds really BAD. Frankly, I would advise you to use your Windows 7 system for all online purposes and keep your Vista system OFFLINE!

 

[wither 3]

I believe the malware protection will be turned on when he uses AVG. On mine, it's on because of the anti-virus software I'm using.