How Can I Install Two Failed Updates?

skeezix

Member
My Vista computer is now at a state where the last known update (KB 970158, installed on 10/28/2019) was installed correctly. MOF all updates were installed successfully except for KB 2310138 and KB 973687 which failed. The first is a Definition Update for Microsoft Security Essentials and the second is an Update for Windows. These failed on 11/28/2018 when I reinstalled Windows Vista.

What can I do to get these to install correctly?
 

My Computer

System One

  • Operating System
    Windows Vista SP2
    Manufacturer/Model
    HP a6400f
    Memory
    3GB
    Monitor(s) Displays
    HP 19-Inch
    Screen Resolution
    1080
    Hard Drives
    500GB
    Internet Speed
    Not connected

wither 3

Vista Guru
Gold Member
Have you tried downloading those from the microsoft catalog and running them? To do that, I think you would want to set the Windows Updater to "never check for updates" and reboot first.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

skeezix

Member
I'll give that a try. Thank you!
 

My Computer

System One

  • Operating System
    Windows Vista SP2
    Manufacturer/Model
    HP a6400f
    Memory
    3GB
    Monitor(s) Displays
    HP 19-Inch
    Screen Resolution
    1080
    Hard Drives
    500GB
    Internet Speed
    Not connected

skeezix

Member
A search of microsoft catalog for "KB970158" (the most recent successful update) yielded "We did not find any results for 'kb970158' ".
The search for "KB2310138" yielded a long list of patches, and the search for "KB973687" yielded a valid download.
Please see attached images.
kb970158 no results.jpgkb2310138 listing.jpg

Not sure what to do - install kb973687 and forget the other update? And I'm not sure what to do about the listing for kb2310138. Do you have any suggestions?
 

My Computer

System One

  • Operating System
    Windows Vista SP2
    Manufacturer/Model
    HP a6400f
    Memory
    3GB
    Monitor(s) Displays
    HP 19-Inch
    Screen Resolution
    1080
    Hard Drives
    500GB
    Internet Speed
    Not connected

Vistaar

Vista Guru
First of all, Microsoft Security Essentials is no longer usable on Vista and should be uninstalled via Control Panel, so there is no need to worry about a failed definition update for it.

Secondly, are you in fact running Vista SP1? Edit: If you are running SP2, then KB973687 has been replaced; but newer versions don't support SP1.
 
Last edited:

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

wither 3

Vista Guru
Gold Member
Good points. However, in another thread in this forum, he said he is running Win 7. He should clear that up here.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Vistaar

Vista Guru

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

wither 3

Vista Guru
Gold Member
in that thread he said-

"When I wrote "Vista 7" in my starting post I should have written "Windows 7."
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

wither 3

Vista Guru
Gold Member
Where did skeezix go?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

skeezix

Member
Sorry, I got called out of town for a few days and just got back.

The system runs Vista 6/0.6002 (x86), the last Vista update from MS.

>>First of all, Microsoft Security Essentials is no longer usable on Vista and should be uninstalled via Control Panel, so there is no need to worry about a failed definition update for it. <<

Well, that takes care of KB937687! Thank you Vistaar !
 

My Computer

System One

  • Operating System
    Windows Vista SP2
    Manufacturer/Model
    HP a6400f
    Memory
    3GB
    Monitor(s) Displays
    HP 19-Inch
    Screen Resolution
    1080
    Hard Drives
    500GB
    Internet Speed
    Not connected

wither 3

Vista Guru
Gold Member
I'm confused. In the thread about the Start menu, you said you're using Win 7 but here, you're saying it's Vista.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

Vistaar

Vista Guru

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT
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