Need Help with BSOD

laraki

Member
My computer is having some issues with BSOD's and i'm having trouble figuring out exactly what to do to fix it. I have attached the Perfmon HTML file and Windows NT6 BSOD folder zipped together.

I'm running Vista Home Premium 64-Bit SP2
It's OEM and is the original OS.
The computer is about 7 years old (I believe it was made in 2004), and I believe the OS installation is around the same age.

If there is any additional information i can provide let me know; and, thank you.
 

Attachments

My Computer

System One

  • CPU
    AMD Phenom II X4 940 Processor 3.00 GHz
    Motherboard
    Biostar TA790GX 128M
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 250
    Screen Resolution
    1600x900
    Hard Drives
    1 TB

laraki

Member
Here are some miscellaneous bits of information about my pc and its problem:
OS:
Vista Home Premium 64 bit.
CPU:
AMD Phenom II X4 940 Processor 3.00 GHz
Motherboard:
Biostar TA790GX 128M
Memory:
8.00 GB
Graphics Card(s):
NVIDIA GeForce GTS 250
Manufacturer:
Cyberpower, INC.

My BlueScreen Issues this time (i have had some with this computer before) occured when i was trying to start it up after it was improperly shut down, i'm guessing a power outage shut it off while i was sleeping (I usually leave it on pretty much constantly). And basically i've been getting BlueScreen errors whenever i turn the pc on after it runs for a few minutes, or when i try to do certain things with it, like play a game, watch a video, or do certain things online.

I tried looking through information from BlueScreenViewer and i found that these files may be issues:

ntoskrnl.exe
netr6164.sys
NETIO.SYS
tcpip.sys

But i am not computer savvy enough to know exactly what is wrong with them or how to fix them. Which is why i am here ^.^

I've also tried running CHKDSK and to my knowledge it doesnt find anything.

And ive run sfc/scannow and that also does not find anything.

I also don't have any good system restore points i can use, not exactly sure what they are called.

My pc also came with a couple of discs that i believe i'm supposed to be able to use to repair the OS but i'm not exactly sure what is what or how to use them, One says "Drivers and Utilities CD" one says "Display Driver Installation CD" and the other says " Cyberpower, INC. Windows Vista Home Premium SP1. The software included on this Recovery DVD-ROM was pre-installed on your hard drive at the factory and may only be used for backup and recovery of your Cyberpower Inc. computer system" But yea i don't know how to use them, and the software is so old and the pc has been upgraded as far as drivers and Windows updates so much that i'm not sure if this would cause more problems than it solves.
 
Last edited:

My Computer

System One

  • CPU
    AMD Phenom II X4 940 Processor 3.00 GHz
    Motherboard
    Biostar TA790GX 128M
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 250
    Screen Resolution
    1600x900
    Hard Drives
    1 TB

laraki

Member

My Computer

System One

  • CPU
    AMD Phenom II X4 940 Processor 3.00 GHz
    Motherboard
    Biostar TA790GX 128M
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 250
    Screen Resolution
    1600x900
    Hard Drives
    1 TB

richc46

Vista Guru
Gold Member
OK, I looked closer at what you posted. We have enough
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

laraki

Member
Thank you
 

My Computer

System One

  • CPU
    AMD Phenom II X4 940 Processor 3.00 GHz
    Motherboard
    Biostar TA790GX 128M
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 250
    Screen Resolution
    1600x900
    Hard Drives
    1 TB

richc46

Vista Guru
Gold Member
You have given us about a half a dozen reports. One indicated hardware and the others indicated that the areas that you had already mentioned were responsobile.
It is generally a fact that when so many different areas are mentioned it is actually a hardware problem. The usual cause of a hardware problem is corrupt memory.
Please follow directions of this memory test


Download memtest86 and test RAM

www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Guide to using Memtest86+ - Geeks to Go Forums

Run for 8 passes
Ifit passes try a good stick in each slot for 3 passes
Ifit fails do the same for 8 passes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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