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Browsers & Email Windows Mail - Messages

Posts
2
#21
I have just imported "all" messages back to Windows Mail, and many of the folders are empty. They number from 1 to 29. When I right click and select delete, I am asked if I want to delete it, click yes - but the folder, e.g. Imported Folder 15, is still there. How can I delete from the list of folders in the lefthand column of Windows Mail?
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#22

My Computers

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    Windows 10 Pro 64-bit
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    Intel i7-8700K 5 GHz
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    ASUS ROG Maximus XI Formula Z390
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    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
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    HP Envy Y0F94AV
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    i7-7500U @ 2.70 GHz
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    16 GB DDR4-2133
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    17.3" UHD IPS touch
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    3480 x 2160
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    512 GB M.2 SSD
Posts
2
#23
Shawn, thank you.
No success, however. Reinstalled AVG without email scanning, downloaded and ran KB941090 -still could not delete empty folders - restarted, no change. Tried to drag to desktop - could not.
For my case perhaps could I empty all of the Windows Mail folders including Message Storage and then start a new Windows Mail? Any of the messages received this year which are essential I have printed, and all previous messages are also in Outlook Express on another computer.
Dean
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#24
Dean,

Yes, you can do the reset Windows Mail in the link above to have Windows Mail start like new again.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

SFI

New Member
Posts
2
#25
Hi, just wondering I am trying to get the messages off of our old computer and put onto our new computer, however when we try to export the messages there is no box asking where we would like to export to... how do we find out where the messages are going?
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#26
Hi SFI,

Are you exporting from another Vista computer or from a different OS?

When exporting, did you select Microsoft Windows Mail and click on the Browse button in the next window?

You can do a thorough non-indexed search for *.eml to find all email messages on your computer. The ones that are not in the location at the top of the tutorial may be the ones you exported.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

SFI

New Member
Posts
2
#27
Shawn, thankyou so much for the response. I am exporting from a non-vista to a vista computer, unfortunately they are in two different offices so I dont have the old computer in front of me... but I will try the search for .eml files and see if that brings anything up. originally when i exported the e-mails (or tried to) there was no pop-up box asking where to export to... but when i did the contacts it did have a pop up and i was able to import them over to my new computer, hopefully the search will work. if not i'm sure I'll be back on here... thanks again
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#28
SFI,

If you are exporting from XP from Outlook Express, then this may also help you.

backup

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
#29
I have followed this tutorial (great clear instructions, thank you) but I have the same problem as finucane has posted.

When I try to copy the folder into which I have exported the mail messages to my USB key, I receive warning/information message, as follows:

'The file (filename) has properties that cannot be copied to a new location.'
There is a check box 'Do this for all current items (no of files)'

I checked the box and the folder exported successfully to my USB key but checking that the messages had exported correctly showed that the name of the person sending the message had disappeared to be replaced by a number. The messages seem to have backed up successfully but it is impossible to identify which message is which.

I see that you asked finucane to post this query in the Windows Mail Newsgroup. Searching that Newsgroup I cannot see his post or any reply to a similar problem.

I would be grateful for any help. I have always used Outlook, where exporting data in CSV format was easy, before buying a laptop with Vista. Unfortunately my XP version of Outlook won't work with Vista and I have had to use Mail instead.

Thank you.
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#30
Hello Lomond, and welcome to Vista Forums.

I must admit that I am not sure about this. Did you export the folder to your desktop or other user folder first, then copy it to the USB key?

If you click on one of the email message files, does it open it for you in Windows Mail correctly?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
#31
Thank you for the welcome to the Forum. I have found many of the tutorials very useful, as I am new to Vista.

I exported the messages to a folder within the Documents folder and then copied that folder to the USB key.

I didn't try opening a message from the USB key. My partner has the laptop with him today but I will try this when I have access to the laptop again and will report back to you.

Thanks :).
 

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#32
As requested I have tried opening a message from the exported messages folder on the hard disk and it opens just fine. The messages also open from the USB key without problems.

If I click on an individual message within the exported messages folder, either on the hard disk or the USB key, the message subject line and the name of the sender appear at the bottom of the folder window, together with the time the message was sent. In view of this I am not sure what 'properties' have not been copied according to the Vista dialogue. It is just a bit strange to see the "name" of the message as a string of numbers and letters!

Anyway, we are now happy that the laptop's emails have safely been backed up in case of disaster. A friend has just lost all of his emails, apparently due to the fact that he had allowed the message store to get too big. Safe is better than sorry.

Thank you very much :D.
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#33
Your welcome Lomond. I'm happy to hear that they are working fine for you.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#35
You're welcome RAF, and welcome to Vista Forums.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

IslandIT

New Member
Posts
1
#36
I did an export on my messages from Windows Mail, blew my computer away, re-installed everything. However when I go to import my messages, it will only import half of my mail...I get no error, no warning, no nothing. It says its finished but I'm missing half of my folders. When I go to do it manually (again) I can see the folders in the list but it will not import them. I have even tried selecting the "Select Folders" option and just selecting the individual folders Windows Mail has missed, but it still will not import them! It creates another "Imported Folders" icon with nothing in it. Please help me :cry:
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#37
Hello IslandIT, and welcome to Vista Forums.

You can try manually copying only the .eml files (messages) that will not import into one of the message folders in the default hidden system folder below. Afterwards, reopen Windows Mail to see if they are in that message folder.

C:\users\(user-name)\AppData\Local\Microsoft\Windows Mail\Local Folders

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Hound

New Member
Posts
2
#38
Hi Guys. Apologies if I have missed a reply to this, but I tried a sample back up to make sure I was doing it right and moved a few messages in a draft folder only. All good. Trouble is, messages are not saved in any identifiable format ie: only series of letters and numbers.eml. How is it possible to save several thousand important emails and then wade thru them if something ever did go wrong? Why arent the messages saved under the name and email address of who they were to/from? Please advise.

Thanks

Hound
 

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Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
#39
Hello Hound, and welcome to Vista Forums

When you import them back in, they will make sense then. However, you could give the folder that you export them into a name that could help ID them better until you import them.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Hound

New Member
Posts
2
#40
Thanks Brink, much appreciated. Can I ask other newbie questions please. How do I archive emails in Windows Mail, and also, if I switch my system to Office Outlook, is it easy to transfer all my emails to that? Additionally, what is the signature size limit in OO?

Thanks

Hound
 

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