windows update just seems to hang while checking.


  1.    17 Jun 2017 #591
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by albertz View Post
    ...Windows Update hangs stating it's downloading and the standalone installers hangs searching for updates...Haven't had any luck so far installing these downloaded updates

    windowsserver2003-kb4012598-x64-custom-enu_f24d8723f246145524b9030e4752c96430981211
    Windows6.0-KB2347290-x64
    Windows6.0-KB975517-x64

    windows6.0-kb4018466-x64-custom_f745d7719f346e656afb0cb2fae119d303a689a0
    windows6.0-kb4021903-x64_d945e443391871f55a9d01d3fdd4c6c48370ecec
    windows6.0-kb4024402-x64-custom_a53e6cda8028f207a3664e12ee23e401914e55a9
    windows6.0-kb4019204-x64-custom_d9d9d6baa3ea706ff7148ca2c0a06f861c1d77c4
    and
    Windows Update, Update for Windows Vista for x64-based Systems (KB3217877)
    Hi albertz:

    Post back if your .msu installers continue to get stuck on "Checking for updates...". There are additional hints in Note 5 of the instructions in m#l's thread Updates not working, it has been searching for updates for hours but as Volume Z noted, most users find that terminating any Windows Update session running in the background [Windows Update | Change settings | Important updates | Never check for updates (not recommended) and re-boot - the re-boot is critical] will stop these "Checking for updates..." hangs.

    If your Vista SP2 was fully patched as of 11-Apr-2017 the security updates listed in Table 1 of the Microsoft Security Advisory 4025685: Guidance for Older Platforms: June 13, 2017 [(KB975517 (rel. Oct 2009) ; KB2347290 (rel. Sep 2010) and KB4012598 (rel. Mar 2017)] should already be installed, and the .msu installer will throw a "The update is not applicable to your computer" error if an update is already installed. To see if these updates are currently installed go to Control Panel | Programs | Programs and Features | View Installed Updates and search for the full KB number in the search box (e.g., "KB4012598" and not a partial string like "4012598").

    windows update just seems to hang while checking.-installed-update-kb4012598-15-mar-2017-jpg

    [Hint: If KB4012598 is not installed yet, make sure you download the installer named Security Update for Windows Vista for x64-based systems for your 64-bit OS (try the download link at http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012598 Vista). It looks like you downloaded the incorrect installer for Windows Server 2003.]

    I'm not sure why the optional KB3217877 from March 2017 is mentioned in your post since it is not listed in Security Advisory 4025685. I also don't see the recommended KB4018271 from Table 2 of the advisory as one of the updates you tried to install. The download links I provided in post # 588 should take you to the correct .msu installers in the Microsoft Update Catalog - just be sure to choose the Vista x64 installers for your 64-bit OS.
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  2.    25 Jun 2017 #592
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    Re: windows update just seems to hang while checking.


    I am now getting 'Windows can't check for updates'.
    Since there are no more updates for Vista I now won't be able to check and to see if I'm missing any?
    I've not checked for updates for a month or two, but I'm pretty sure that my laptop was upto date before the stop to Vista updates occurred.
    So I can now turn 'check for updates' off as it is not needed anymore?
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  3.    25 Jun 2017 #593
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by Autobahn View Post
    I am now getting 'Windows can't check for updates'...So I can now turn 'check for updates' off as it is not needed anymore?
    Hi Autobahn:

    Windows Update will continue to deliver updates for other supported Microsoft products like MS Office and Windows Defender (assuming Defender hasn't been automatically disabled by your antivirus) after 11-Apr-2017 when Vista SP2 reached its end of extended support, so there may still be some advantage to running Windows Update past this date if you have other Microsoft products installed. If you have MS Office 2007, MS Office 2010 or the MS Office Compatibility Pack SP3 installed remember that these Office products will continue to trigger "Checking for updates...." hangs on Patch Tuesdays (the second Tuesday of the month), and new speed up patches for these products will have to be installed each month to keep Windows Update from hanging. Volume Z maintains a list of these Office speed up patches on page 1 of peggybeggs' thread why has vista stopped automatic updates? .

    Users experiencing the slow Windows Updates being discussed in this thread don't normally see an error message. The initial "Checking for updates..." phase simply hangs for several hours (or even days) and consumes high amounts of CPU until you've installed all required speed up patches. I've run a few Windows Updates in May and June 2017 and it runs to completion in a few minutes and reports "No update available" if I'm fully patches as long as I've installed the monthly speed up patch for my MS Office Compatibility Pack SP3 .

    Is it possible your internet connection disconnected while you were running Windows Update, or that you've stopped/disabled your Windows Update service wuauserv and forgot to start it before running Windows Update?

    windows update just seems to hang while checking.-windows-update-service-started-jpg
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  4.    25 Jun 2017 #594
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by lmacri View Post
    I confirmed that I was missing all five patches in Tables 2 and 3 that apply to Vista SP2
    Can you install those at one time or must you restart after each?
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  5.    27 Jun 2017 #595
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by VFN View Post
    Can you install those at one time or must you restart after each?
    Hi VFN:

    I normally perform a restart after each .msu installer finishes but I don't think it would do any harm if you delay the system restart until after all the installers have run to completion. Batch scripts that install multiple updates typically add the /quiet /norestart switches in the command line to prevent the Windows Update Standalone Installer (wusa.exe) from restarting the computer until all the updates have finished installing.

    When I post instructions for installing a small number of standalone .msu installers interactively (i.e., by running the .msu file manually instead of using a batch file) I usually err on the side of caution and suggest that users restart when prompted at the end of each installation to ensure the update is applied correctly. It takes a bit more time this way but it's less confusing for users who have little or no experience running .msu installers - and much easier for me if I have to help them troubleshoot a failed update.

    ASIDE:

    There has been another major ransomware attack today in the Ukraine and several European countries - see the BBC article Global Ransomware Attack Causes Chaos. Early reports indicates this Petya/Petrwrap ransomware uses the same SMBv1 EternalBlue exploit used in last month's WannaCry ransomware attack. If that proves to be true Vista SP2 users should be protected as long as they installed KB4012598 (MS17-010: Security Update for Microsoft Windows SMB Server: March 14, 2017) during their March 2017 Patch Tuesday updates, but I'd still suggest users manually install the five out-of-band security updates released in June 2017 that protect against three other Shadow Brokers exploits (EnglishmanDentist, EsteemAudit, and ExplodingCan) - see post # 588 for download links.
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    Last edited by lmacri; 27 Jun 2017 at 13:46.
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  6.    27 Jun 2017 #596
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by Autobahn View Post
    I am now getting 'Windows can't check for updates'...So I can now turn 'check for updates' off as it is not needed anymore?
    ...and further to my comments in post # 593 about occasionally running Windows Update on Vista SP2 machines after the end of extended support on 11-Apr-2017, note that Microsoft released a critical patch for the Microsoft Malware Protection Engine (32-bit versions only) on 23-Jun-2017 - see CVE-2017-8558 | Microsoft Malware Protection Engine Remote Code Execution Vulnerability.

    I don't see 32-bit Vista SP2 listed in that security advisory but I turned on Windows Defender today (it's automatically disabled at Windows startup by my Norton Security antivirus) and ran Windows Update, and the one available update for Windows Defender patched my scan engine from v1.1.13804 to the required v1.1.13903.

    windows update just seems to hang while checking.-windows-defender-engine-patched-cve-2017-8558-23-jun-2017-png
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  7.    28 Jun 2017 #597
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    Re: windows update just seems to hang while checking.


    Thanks as always, Imacri.
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  8.    28 Jun 2017 #598
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by lmacri View Post
    ...and further to my comments in post # 593 about occasionally running Windows Update on Vista SP2 machines after the end of extended support on 11-Apr-2017, note that Microsoft released a critical patch for the Microsoft Malware Protection Engine (32-bit versions only) on 23-Jun-2017 - see CVE-2017-8558 | Microsoft Malware Protection Engine Remote Code Execution Vulnerability.

    I don't see 32-bit Vista SP2 listed in that security advisory but I turned on Windows Defender today (it's automatically disabled at Windows startup by my Norton Security antivirus) and ran Windows Update, and the one available update for Windows Defender patched my scan engine from v1.1.13804 to the required v1.1.13903.

    windows update just seems to hang while checking.-windows-defender-engine-patched-cve-2017-8558-23-jun-2017-png
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    Even though I don't use Windows Defender, is the update still needed, for security reasons?
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  9.    28 Jun 2017 #599
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by Autobahn View Post
    Even though I don't use Windows Defender, is the update still needed, for security reasons?
    Hi Autobahn:

    No, that post was intended mainly for users following this thread who do not have an antivirus installed and use Vista SP2's anti-spyware version of Windows Defender as their main security software (see bzbox's post # 446 for one example) or still have Microsoft Security Essentials (MSE) installed on their Vista SP2 computer. The security advisory CVE-2017-8558 | Microsoft Malware Protection Engine Remote Code Execution Vulnerability states "To exploit this vulnerability, a specially crafted file must be scanned by an affected version of the Microsoft Malware Protection Engine" so you wouldn't be vulnerable unless you actually ran a scan with a scan engine older than v1.1.13903.

    I was just trying to make the point that never checking for updates on a Vista SP2 computer after 11-Apr-2017 is not a safe choice for some users. I have no idea if you use Microsoft Office 2010 or any other Microsoft products on your Vista SP2 machine that are still supported so I can't give you an absolute answer to your question in post # 592 about whether it's safe for you to stop checking for updates.
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  10.    30 Jun 2017 #600
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by lmacri View Post
    One other option you should consider is Torsten Wittrock's WSUS Offline Update tool - see Note 6 of the instructions in m#l's thread. This might be a good solution for you since this tool should still be able to install your missing Vista SP2, IE9 and MS Office 2007 updates even if you have a corrupted Windows Update component.
    Just a warning to users following this thread that the WSUS Offline Update tool v10.9.2 was the last version to support Vista SP2. The change log for the current v11.0.0 (released 28-Jun-2017) at http://download.wsusoffline.net/ states "Support removed for Windows Vista since Microsoft discontinued support for it on April 11, 2017".
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