katherinelewis
Member
hello, my husbands laptop is getting the bsod with the message, IRQL_NOT_LESS_OR_EQUAL and further down STOP: 0x0000000A (0xEFFF1F54,0X00000002,0X0000001, 0X812A4E79)
i have tried rebooting from last known good config and then several system restores, nothing has worked.
at one point i got a message that if a camera device or music player had been added to uninstall it. so i finally managed to boot into safe mode with networking but didn't see anything like that recently added. all my other attempts to boot have failed and only offered the startup repair feature.
is there anything i can do before i have to spend money for a professional? the system recovery options gave the option to boot from a backup-windows complete pc restore; does that mean the last backup the computer created? because i'm pretty sure i don't have a recent one.
i'm not that experienced so if you have any suggestions could you please reply to me like i'm in primary school? thanks very much!!!:huh:
i have tried rebooting from last known good config and then several system restores, nothing has worked.
at one point i got a message that if a camera device or music player had been added to uninstall it. so i finally managed to boot into safe mode with networking but didn't see anything like that recently added. all my other attempts to boot have failed and only offered the startup repair feature.
is there anything i can do before i have to spend money for a professional? the system recovery options gave the option to boot from a backup-windows complete pc restore; does that mean the last backup the computer created? because i'm pretty sure i don't have a recent one.
i'm not that experienced so if you have any suggestions could you please reply to me like i'm in primary school? thanks very much!!!:huh:
My Computer
System One
-
- Manufacturer/Model
- dell inspiron 1525 laptop