Solved vista home basic cant manage hardware or run anything with system settings

[munion07]

i recently had a hard drive crash while running windows 7 on my accer 5517 laptop. since then i have tried to order a disc, but realized my product code is unreadable.

now, my problem is i have a hard drive with windows vista home basic 32 bit that boots up fine and runs somewhat smoothly. but i cant install my hardware or manage anything on my system.

I cant open device manager through any method ive tried thus far. i also cant open any other files in the system32 folder that ive tried s far.

i also cant open setup.exe files or any network settings

(the window i open the files from never loads and only minimizes when hitting the desktop shortcut)


but i can open fire fox, IE, solitaire, pictures, and other misc programs.

please any help or tips would be appreciated also i dont not have a disc only the system on the HD witch is from another accer laptop (5515 series)

 

[Yard Dog]

Hello, i am getting lost here, You had issues with a 5517 laptop, and took a hard drive from a 5515 and installed it and it does not work ? The 5515 has Vista HB ? and it does not fully function ? Is that what is happening ?

 

[munion07]

everything works fine in safe mode i even managed to run it with networking there.

it boots up fine and runs good unless u try to change any of the settings (install new software, change power plan, manage hardware, things along that line)

in safe mode i can do everything but open a few driver installation packages that will not run in safe mode.


but, yes. ur post is correct another laptop HD with another OS. It had a busted screen and a bad graphics card.

 

[Yard Dog]

Well, you may have some registry errors. Try this program, it can be run in safe mode. http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

 

[munion07]

started going to let it run while im at work. thanks for such a fast reply. this seem to be a great forum from what ive been seeing on all the other topics, including off topic.

 

[Yard Dog]

You may need to run it more than once. maybe up to 3 times to see maximum results.

 

[munion07]

I started it again before I left and it said there was errors/corropt files it couldnt repair. I dont remember the exact words. ill update more when I return from work, after I look at the log and see the files it couldnt fix

 

[munion07]

have had no luck so far still acts the same, and give the same results.... log is extra long and im not sure how to interpret the data.
at this point its frustrating since im actually using the computer to post this in safe mode... but it wont work when running normal.

so im thinking it must be something easy that im over looking or maybe it is the registry errors. on further repairing registries i am lost. :/

 

[Yard Dog]

See if you can use this : http://www.vistax64.com/tutorials/88009-advanced-boot-options.html and this : http://www.vistax64.com/tutorials/91467-startup-repair.html
Post back if this helps you out .

 

[NoelDP]

A thought occurs to me - what is the response when you open a Command Prompt window, and enter

SC QUERYEX CRYPTSVC

post the result - it may give us a clue.

 

[munion07]

going to run startup repair in just a few mins. i remember using it before but i cant recall the results.

results are

SERVICE_NAME: cryptsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN2_EXIT_CODE : 0 (0X0)
SERVICE_EXIT_CODE : 0 (0X0)
CHECKPOINT : (0X0)
WAIT_HINT : (0X0)
PID : 1016
FLAGS :

END

FLAGS IS BLANK I DIDN'T FORGET TO FILL IT IN.

 

[NoelDP]

That's OK - scratch that thought of mine then

 

[munion07]

when doing the repair i just suggest that i remove any new hardware attached and says its successfully booted today

heres the CP results runn in normal start-up

SERVICE_NAME: cryptsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

also i dont know if it matters, but i have a second hard drive partion dedicated to the sims 2 for some odd reason, i dont recall why. in anyway i dont think it would effect it but i thought id share and would removed if i could possibly help.

 

[NoelDP]

Ah - was the first one done while in Safe Mode, then??
If so, then you may have something which is stopping the Cryptographic Services.
What happens if you open an Admin Command Prompt window, and type
NET START CRYPTSVC
??

You could try a Clean Boot, and see if that helps.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[munion07]

says access denied and im under the adimin account. going to try clean boot now.

 

[munion07]

heres what it says in safe mode
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Christine>net start cryptsvc
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Christine>

 

[NoelDP]

No - to start a service you must open an Admin Command Prompt window - right-click on the CP shortcut, and select Run As Administrator -
the prompt will state
C:\Windows\System32
and the window title will be Administrator:Command Prompt
Please do the command again in Normal Mode, in an Administrator Command Prompt window.

 

[munion07]

when doing so it has froze my start menu(as in it you can expand it and collapse it but it is unresponsive in every other way) this happens to any screen when i attempt to access any settings in normal start-up.

 

[NoelDP]

OK - this sounds as if we've hit the core problem then.
boot to Safe Mode, and start the Clean Boot methods in my earlier response - see if the system responds properly back in Normal Mode.

 

[munion07]

acts exactly the same in clean boot under normal start-up, just loads allot faster which is expected.