windows update just seems to hang while checking.

CrypticOne

New Member
It's time to left behind Vista. I'm looking for upgrade my system to Windows 7 with legal conditions.:(
I hate to say, but Windows 7 and 8.1 users are having this issue also. I have a Vista desktop and another 8.1 tablet computer that are not updating.
 

My Computer

System One

  • Manufacturer/Model
    HP p6130y
    CPU
    AMD Phenom Quad Core
    Memory
    8 GB

lmacri

Vista Pro
I hate to say, but Windows 7 and 8.1 users are having this issue also. I have a Vista desktop and another 8.1 tablet computer that are not updating.
Hi CrypticOne:

Microsoft released permanent fixes for both Win 7 SP1 and Win 8.1 (but not Vista SP2) in July 2016 to fix the slow Windows Updates.

The fix for Win 7 SP1 is the optional KB3172605 (July 2016 monthly update rollup for Win 7 SP1 and Windows Server 2008 R2), a bundle of six separate non-security hotfixes. One of those hotfixes, KB3161647, updates the Win 7 SP1 Windows Update Agent to v7.6.7601.23453 and provides "an optimization that addresses long scan time for updates". If the Win 7 SP1 machine has not been updated since April 2015 users will have to install the prerequisite servicing stack KB3020369 first. Step-by-step instructions for installing KB3172605 on a Win 7 SP1 computer are posted in Canadian Tech's thread Windows 7 Update Solution in the MS Answers forum. Microsoft has now posted an official knowledge base article based on Canadian Tech's post titled Windows Update is taking an unusually long time to scan and install updates.

The fix for Win 8.1 is the optional KB3172614 for Win 8.1 (July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2), and 32-bit and 64-bit download links are posted on Dalai's web page Search for Windows Updates takes forever? - A possible solution (http://wu.krelay.de/en/). If the Win 8.1 machine has not been updated since April 2015 users will have to install the prerequisite servicing stack KB3021910 first. I'm not certain if Microsoft has posted an official knowledge base article for Win 8.1 as well. I did a quick Google search and KB3172614 should install on all versions of Win 8.1, including tablets running Win RT 8.1.
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32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

CrypticOne

New Member
Hi CrypticOne:

Microsoft released permanent fixes for both Win 7 SP1 and Win 8.1 (but not Vista SP2) in July 2016 to fix the slow Windows Updates.
Thanks for that Imacri. I'll see if I can get the 8.1 solution to work on the tablet.

I was finally able the Vista computer updated via this thread and Dalai's page. I think it was KB3191203 that finally solved it. In that case it was claiming there were no updates available, but hadn't updated since around September, which I knew shouldn't be right . The tablet's problem is it hadn't been used and said it hadn't updated since June, 2015.

EDITED: The downloads on Dalai's page did the trick for the 8.1 tablet--turned out there were 100+ updates to install!
:shock:
 
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My Computer

System One

  • Manufacturer/Model
    HP p6130y
    CPU
    AMD Phenom Quad Core
    Memory
    8 GB

Strand

Banned
Hi all,

I have been trying to update windows vista 32bit for the last 18 hours but it's still checking for updates. My last successful windows update was on the 27/08/2016 but even that update took me a while to achieve. I did however use the "MicrosoftFixit.wu.MATSKB.Run" before trying for my recent windows update, and it has fixed some setting afterwards, but I'm not sure if that has helped. Which brings me to my question, could someone please tell me what files I need to download in order for me to get windows update working again.

Thank you.
 

My Computer

lmacri

Vista Pro
I have been trying to update windows vista 32bit for the last 18 hours but it's still checking for updates. My last successful windows update was on the 27/08/2016 but even that update took me a while to achieve.
Hi Strand:

Please try the step-by-step instructions on page of m#l's thread Updates not working, it has been searching for updates for hours in the MS Answers forum.

If you are certain that Windows Update last installed monthly Patch Tuesday updates on 27-Aug-2016, STEP # 3 of the instructions should show that you are missing the four Windows kernel-mode driver (Win32K.sys) speed up patches KB3185911 (rel. 13-Sep-2016), KB3191203 (rel. 11-Oct-2016), KB3203859 (rel. 08-Nov-2016) and KB3204723 (rel. 13-Dec-2016).

Since you are missing fours months of security updates, be prepared to allow your manual Windows Update (STEP # 6) to run several hours (e.g., overnight) to see if the Windows Update Agent is able to find and install all your available updates.

EDIT:

Note that Microsoft will be releasing another batch of security updates tomorrow (10-Jan-2017) for the January 2017 Patch Tuesday updates. The instructions in m#l's thread are revised shortly after after each Patch Tuesday (the second Tuesday of the month) with a new list of recommended Win32K.sys speed up patches so you might want to wait a few days before you try this workaround to save yourself a bit of extra work.
------------
32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

Strand

Banned
Hi Imacri,

Thank you for getting back to me, I appreciate it. I will follow your advice and wait a few days for the new patch. I will keep you posted.


Update: I decided to get a head start on the updates and it worked! And it only took about 50 minutes to receive my updates. So thank you so much for your help, because I really don't think I would have been able to update windows without the help of this forum.
 
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My Computer

lmacri

Vista Pro
Well, this is odd. The Microsoft Security Bulletin Summary for January 2017 has been posted and there is a grand total of one security update for Vista SP2, KB3216775 (MS17-004: Description of the security update for Local Security Authority Subsystem Service: January 10, 2017). Not even a cumulative security update listed for IE9 for January 2017 (or IE11, for that matter - just one for Edge). As Woody Leonhard posted today in Windows 7, 8.1 patches are up, "That’s the lightest Patch Tuesday I’ve ever seen."

I checked the file manifest for KB3216775 and it doesn't contain an update for Win32K.sys, and the KB3204808 (rel. 13-Dec-2016) it replaces was not a recommended speed up patch last month. I haven't decided yet if I'm going to pre-install KB3216775 or just run Windows Update tomorrow "as is" without pre-installing this update and see what happens, since I was fully patched as of December 2016.
------------
32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

Vistaar

Vista Guru
Well, it's about time Microsoft put an end to this monthly Windows Update charade. The emperor is wearing no clothes! Maybe Microsoft is trying to blame this entire debacle on a denial of service attack (that has been getting progressively worse since August 2015)?
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT

Strand

Banned
Well I’m still able to search for windows updates in record time. I think it only took me about 5 minutes this time. Although I did have a problem installing one of the important updates. For some reason when it came to installing "Windows Malicious Software Removal Tool - January 2017 (KB890830)" the installation stayed on zero and I must have waited about an hour before resetting my pc. The reason I logged off in the first place was because I wasn't entirely sure the installation had froze and I even thought it might come up with a message saying I needed to wait for the installation to complete before logging off, but no it just let me log off. So when windows started back up again and I checked for updates, the "Windows Malicious Software Removal Tool - January 2017 (KB890830)" was no longer available to install. Although it still showed up in my update history, saying the installation was cancelled. So I’m at a loss as to why it’s no longer giving me the option to complete that update again. But on the bright side at least I was able to install "Security Update for Windows Vista (KB3216775)"
 

My Computer

lmacri

Vista Pro
Well I?m still able to search for windows updates in record time. I think it only took me about 5 minutes this time. Although I did have a problem installing one of the important updates. For some reason when it came to installing "Windows Malicious Software Removal Tool - January 2017 (KB890830)" the installation stayed on zero and I must have waited about an hour before resetting my pc....
Hi Strand:

Thanks for the feedback (including your update in post #486). After reading your post about the January 2017 Patch Tuesday updates I went ahead and ran my Windows Update tonight without pre-installing KB3216755 and my results were almost identical to yours, except that the Malicious Software Removal Tool installed successfully and completed its scan in about 6 min. My entire Windows Update completed in under 15 min (with the initial "Checking for updates..." phase requiring only 3 minutes) and installed two Important updates - KB3216755 and the MSRT.

Jan 2017 PT Updates 10 Jan 2017.png

I'll keep an eye out in the new searchable Microsoft Security Updates Guide and the associated Software Update Summary for a few days to see if any new security updates are released out-of-band for Vista SP2, IE9 or my Office Compatibility Pack, but in the mean time I'm going to revise my step-by-step instructions on page of m#l's thread Updates not working, it has been searching for updates for hours in the MS Answers forum and advise users that no new speed up patch is required for January 2017.

Go figure.:confused:
------------
32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

Strand

Banned
Hi Imacri,

That's good news that you were able to install both updates. Do you think I should manually update KB890830? Although when I went to the microsoft catalogue webpage, it is giving me two options to download that file:

"Download Updates
Windows Malicious Software Removal Tool - January 2017 (KB890830)
windows-kb890830-v5.44-delta_34e8b5073215e93a888449ac9a85e926dae2d761.exe
windows-kb890830-v5.44_5349560eee73dff6e220a86cd59c9bacf9c2e01f.exe"

Or is one file for x86 and the other x64? Also I noticed the file size for the KB890830 is 48.3mb but I noticed when I downloaded the combined updates of KB3216775 and KB890830 on windows update, the total size for both of them was about 11mb. So I'm unsure what the best option is regarding this update.
 

My Computer

VFN

Member
Edit: Just read Imacri's post at answers.microsoft so I see installers aren't needed
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

lmacri

Vista Pro
Do you think I should manually update KB890830? Although when I went to the microsoft catalogue webpage, it is giving me two options to download that file....
Hi Strand:

This is a bit off topic but I'm going on a long rant since so many Vista SP2 users are now having problems with the Malicious Software Removal Tool (MSRT).

Other users might want to chime in on this, but I would suggest you wait for the February 2017 Patch Tuesday updates on 14-Feb-2017 and see if the MSRT runs normally. The MSRT only scans for a small subset of malware and if you have a patched operating system and a decent antivirus program running in real-time protection mode the monthly MSRT scans provide little or no additional protection for your computer. Microsoft, on the other hand, wants users to run this tool because they now collect "non-identifiable" telemetry on your machine during every MSRT scan and send that information back to their servers as a monthly Heartbeat Report, regardless of whether the scan detects malware or not.

The reliability of the MSRT has become problematic for Vista SP2 users since these "Checking for updates..." hangs started, especially for users like you where Windows Update has gone more than 60 days with installing available updates. The MS support article KB890830 notes that "if the tool is more than 60 days out-of-date, the tool will remind you to look for a new version of the tool" and many Vista SP2 users find that the same MSRT is either re-offered multiple times a month (see Vistaar's thread <here>) or stops be offered altogether (see a.h.h.10's thread <here>) when monthly MSRT scans get out-of-sync with the Patch Tuesday updates.

If you have any concerns, open your MSRT scan log (C:\Windows\Debug\mrt.log) with Notepad or any other text editor and see if you can find an entry for the January 2017 v5.44 of the tool. See the attached .txt file for my latest log entry - the scan results shows that v5.44 of the tool "Successfully Submitted Heartbeat Report" and had a "Return code: 0 (0x0)". A return code of "0 (0x0)" is normal and means "no infection found".

View attachment MSRT v5_44 Scan Log January 2017.txt

If you'd like to install a new copy of the MSRT I'd suggest you download from the Microsoft Download Center at Access Denied and then run the tool manually as instructed in the MalwareTips tutorial How To Use Windows Malicious Software Removal Tool. The Microsoft Download Center webpage should automatically detect your Windows OS and offer you the correct 32-bit or 64-bit version of the tool.

I'm not sure if the file names you posted are for the 32-bit or 64-bit version of the tool, but manual downloads of the tool tend to be relatively large (e.g., around 50 MB) because the 32-bit standalone .msu installer is designed to run on all 32-bit versions of Windows. I believe the "delta" in windows-kb890830-v5.44-delta_34e8b5073215e93a888449ac9a85e926dae2d761.exe means it is a smaller incremental update for systems that already have the December 2016 v5.43 of the the tool.
------------
32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 
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My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

VFN

Member
My entire Windows Update completed in under 15 min
Mine took no time as well. Any idea why this Tuesday batch is different?
 

My Computer

System One

  • Operating System
    Vista Home Premium x64
    Manufacturer/Model
    Dell Inspiron 546
    CPU
    Sempron LE-1300
    Memory
    2GB DDR SDRAM 800MHZ-2X1GB DIM M
    Graphics Card(s)
    Integrated ATI Radeon HD3200
    Sound Card
    VIA High Definition Audio
    Monitor(s) Displays
    Samsung 32" HDTV
    Screen Resolution
    1366 x 768
    Hard Drives
    320GB NCQ Serial ATA (7200 RPM) w/ 16MB DataBurst Cache

lmacri

Vista Pro
Mine took no time as well. Any idea why this Tuesday batch is different?
Hi VFN:

I have no idea, but it wasn't just Vista SP2 that received a small number of Patch Tuesday updates in January 2017.

According to the Microsoft Security Bulletin Summary for January 2017 there were only four security bulletins published for all versions of Windows this month. That includes KB3216755 (Vista and Win 7 only) plus a few miscellaneous updates for the Edge browser, Adobe Flash (Win 8.1 and Win 10 only) and MS Office 2016. Woody Leonhard noted in his 10-Jan-2017 AskWoody.com article Windows 7, 8.1 patches are up, "That's the lightest Patch Tuesday I've ever seen."
------------
32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps
Just went for it.

Without any pre-downloading, "Checking for updates..." took almost exactly twenty-four minutes. The only hits I got were KB3216775 and KB890830. I don't typically bother with the MSRTs since getting MSE, so I only grabbed the KB3216775 and went on my way. All went down without any fuss. :)

Congratulations to all the speedsters this month! 'Till next time...
 

My Computer

lmacri

Vista Pro
Microsoft released permanent fixes for both Win 7 SP1 and Win 8.1 (but not Vista SP2) in July 2016 to fix the slow Windows Updates.

The fix for Win 7 SP1 is the optional KB3172605 (July 2016 monthly update rollup for Win 7 SP1 and Windows Server 2008 R2), a bundle of six separate non-security hotfixes. One of those hotfixes, KB3161647, updates the Win 7 SP1 Windows Update Agent to v7.6.7601.23453 and provides "an optimization that addresses long scan time for updates". If the Win 7 SP1 machine has not been updated since April 2015 users will have to install the prerequisite servicing stack KB3020369 first. Step-by-step instructions for installing KB3172605 on a Win 7 SP1 computer are posted in Canadian Tech's thread Windows 7 Update Solution in the MS Answers forum....

Just an FYI about an interesting discussion started yesterday (14-Jan-2017) in the AskWoody.com thread Has Microsoft (finally!) solved the Windows 7 slow-update problem? - and it appears the answer might be "yes". Better late than never, I guess. :p

The above quote notes the optional update KB3172605 will permanently fix the "Checking for updates..." hangs on Win 7 SP1 machines because it includes a hotfix that patches the Win 7 Windows Update Agent (wuaueng32.dll) to v7.6.7601.23453 - see Canadian Tech's thread Windows 7 Update solution in the MS Answers forum.

Microsoft is now claiming that they have solved the slow Windows Updates for Win 7 SP1 without requiring users to manually install KB3172605. Microsoft has finally pulled (expired) several updates for Win 7 that have been superseded (replaced) by newer updates (see ch100's partial list <here>) so that older Win 7 Windows Update Agents can search for available updates in a reasonable amount of time.

User ch100 posted a summary <here> and noted that Win 7 SP1 computers with limited amounts of RAM might still benefit from having KB3138612 (Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016, which updates the WUA to v7.6.7601.19161) or KB3172605 (WUA v7.6.7601.23453) if Win 7 SP1 is several months out-of-date.

No word on whether Microsoft has a similar plan to expire any superseded updates for Vista SP2 and/or update our old Windows Update Agent v7.6.7600.256 (released June 2012), but I very much doubt that is going to happen now given that extended support for Vista SP2 is ending in a few months on 11-Apr-2017.
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32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
I tried the most recent KB and WU still didn't find any updates after 10 hours or so. I think from here on out I won't be able to get any more updates but each month I'll try the most recent recommended KB and hope that it works. Considering that I rarely use the VM it isn't worth anymore of my time than that. I won't be performing a clean install or a WU reset both of which will require days of checking anyway.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

Mooly

Member
From keep dipping in and reading this thread I suspect that myself, like many, have got thoroughly fed up with all this.

For interest I loaded my Vista SP1 + SP2 image that is fully updated to mid 2015 with zero failed updates. Its a no go, it just sits there contributing to global warming.

Nothing to lose, I popped an OEM Vista install disk into the drive and installed Vista Ultimate. Within no more than a few minutes this had found the first couple of hundred updates.

I'm not sure if that tells anything or not.

I was hoping to have been able to view these updates without installing them (to see if any update client KB number or some such clue showed) but it wouldn't let me. I had neither the time nor the inclination to see what would have happened if I had left it to churn through installing all these initial updates.

I fully accept that Vista is aging fast and that things have moved on, what I can't accept is that MS have somehow felt it acceptable to 'break' what has for many been an OS that has served and performed well. It is mine. I bought it and would expect to be able to use it for as long as I have suitable hardware. OK, so those of us who are familiar with all this can disable WU but think of all those that haven't a clue. MS has unethically forced their hand into moving to something else.
 

My Computer

Vistaar

Vista Guru
...I popped an OEM Vista install disk into the drive and installed Vista Ultimate. Within no more than a few minutes this had found the first couple of hundred updates. I'm not sure if that tells anything or not.
I think it tells us that the install disk does not include SP2.
 

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT
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