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Performance & Maintenance Power Options and Sleep Mode Problems

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
My Vista computer used to go in comma and would not wake up. I had to hard kill it.

Last week, after reinstalling the Vista OS the computer does wake up from sleep with key-stroke or mouse move. However, it does not want to go to sleep on its own at the set times. I have to manually put it to sleep.

I have checked and set the advaned power management per instructions above.

Any idea or help why it would not go to sleep on its own?

Please help.

Thanks
Hello Shah,

It sounds like something may be running that is preventing your computer from being idle and allowing it to go to sleep on it's own after the x amount of idle minutes you have it set for.

Double check to see if you may have any Windows Updates that may be installing at the time. In addition, check to see if you have the recommended sleep settings like in step 6 of the STEP TWO section. Especially the Multimedia settings -> When sharing media -> Set to Allow the computer to sleep option.

Hope this may help some for now,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
Hi,

I have read about 43 pages in this informative thread but I don't see anyone with the problem I have so far so here is my story...

Few weeks ago my processor's cooling fan stopped working so I had to get it replaced. Not knowing what the hell I was doing at first I ordered a cooling fan that was the wrong socket cooling fan. Found out it was not happening so i ordered another cooling fan this time with the heatsink. It was too big to fit in my pc so I knew it wasn't happening till i found out the model, manufactoring company name, volts etc. of my cooling fan was. Did another search for a heatsink fan that had the same identical specs as my factory purchased one. Ordered it and my brother installed it for me. When i turned on my pc finally booted back up only now I had to deal with this god awful bugging sound coming from the fan. So after thinking I was going to have to deal with the sound for now. I later decided to open up my pc and unscrew the cooling fan from the heatsink to check if the model number and volts were the same as the original. The model number, volts, manufactoring name, bearing type, size were all the same except the brand names were different. Now this time I screwed the fan piece back onto the heatsink (not sure if the fan's wires were in the same position before i unscrewed it) and mounted and screw the heatsink with the fan back onto the processor. This time I WRAPPED the fans wires back around the PSU's wires as it was with my old heatsink/cooling fans. I had also seen a video where someone mentioned about wrapping wires around each other for some reason so i used that medthod. Screwed everything back up turned on my pc and WALA the noise was gone. The fan become so silent that now I no longer hear it but its definitely spinning. I had to remove the case and see for myself if it was spinning thats how silent it is now.

Sleep mode Problem:

Before I mention anything I noticed the sleep mode issue before I reinstalled the heatsink fan when it was noisy and it still has this issue now after.
Anyway whenever I try to go to sleep mode whether it be by pressing the sleep mode button on my keyboard or going to the start button and clicking sleep from the drop down menu my monitor goes to sleep but my pc just shuts off along with the cooling fan and everything. The power lid button color turns yellow (normal color it turns to when its on sleep mode) then it just shuts off. Then when I click the power lid button (thinking its going to resume to where i was) it boots my pc from start then takes me to the "windows did not shut down properly" screen with choices of running on safe mode or normally. It happens every time my pc tries to go to sleep. I never had this sleep issue before and i'm wondering if it might be because of the heatsink I installed. I tried some troubleshoot steps from a page on here but this problem just will not go away.

Can anyone please help me?

P.S. Let me know if you want or need to know the heatsink fan's specs from the original and newly installed one to help out more with this issue (if that is the issue).

Edit: Also i did a system file check from one of the troubleshoots here I'm not sure how this can help but it shows what files are corrupt and missing.


I have an HP Pavilion Slimline s3500f desktop
Amd athlon x2 dual core processor 5400
running vista 64bit home premium on SP2.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
Hello Jmaster, and welcome to Vista Forums. :)

If this didn't start to long ago, then you might consider doing a system restore using a restore point dated before you had the sleep issue to see if it may be able to undo the cause and fix this for you.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
Hi,
Yes it started this week when I received my new heatsink fan. I already tried the system restore point going back to late november and when i tried sleep mode it still shut down my pc.
Another thing i want to note is i found out now that if i leave my computer alone for about a half hour or so the monitor will go on sleep but the pc will be complete shut off which then leads me to turning it on again only to get the "windows did not shut down properly" screen again.

I am beginning to wonder if my installing a new heatsink cooling fan has anything to do with it as it stops and everything else turns off. As I mentioned above, since I reinstalled the new heatsink the bugging noise of the fan is gone but it sounds alot more quieter than my original cooling fan. It's almost as if it's not spinning at all but it is! Maybe not as strong as it should?

Could it be installing this new heatsink is apart of installing hardware so maybe something needs to be changed up in the bios or something?

Btw I am so afraid of tinkering with the bios settings but i trust you with whatever you can give me will help.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
Jmaster,

The heatsink and fan themself wouldn't have caused this, but your BIOS settings may have been inadvertently reset during the mistakes made at first. Do STEP THREE in the tutorial first to see what sleep state you are set to.

What brand and model is your computer or motherboard in case we may need to go into BIOS?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
powercfg -a says
"The following sleep states are available on this system: Standby < S1 S3 > Hibernate Hybrid Sleep
The following sleep states are not available on this system:
Standby <S2>
The system firmware does not support this standby state."

I have an HP Pavilion Slimline s3500f desktop pc. Even though I don't know the brand name of my motherboard the model number is M2N61-AR rev. 1.02.
Here is a link to the same exact motherboard I have
WORKING USED HP MINI M2N61-AR PULLED | eBay
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
Yep, it looks like you will need to boot into the BIOS settings, look at the "Power Management" settings in BIOS, and see if you have the S3 sleep state/suspend mode selected.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
Sorry but I'm computer illterate when it comes to messing with the bios. I pressed F10 like it said on boot up but took me to the "CMOS utility setup" screen I didnt find the power management setting with anything on sleep mode. Which button do i need to press to go on the BIOS?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
I didn't find anything in the Power tab that mentions about the sleep states.
The bios version I have is 5.16 and the core version is 6.0.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Yard Dog

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H ([email protected]) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
I'm not sure that it would help, but it will certainly be worth a try as a last shot. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Posts
34
Ok I did sfc scan as Yard dog suggested and after the scan it said "Windows Resource Protection found corrupt files but was unable to fix some of them."

Edit: The forums won't let me upload the log file. It says it exceeds the 2.00MB limit.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Yard Dog

Vista Guru
Gold Member
Did you run it 3 times total, if not, do it 2 more times and then post the log text please. A) For how,to see only the SFC scan details in the CBS.LOG:

Open a elevated command prompt.
Copy and paste the command below into the elevated command prompt and press Enter.
Code:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

Close the elevated command prompt.
Click on the sfcdetails.txt file that was just placed on your desktop to see the SFC scan details (ones with the [SR] tags) in the CBS.LOG.
You can safely delete the sfcdetails.txt file afterwards if you like.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H ([email protected]) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Posts
34
Just so I get it right. I need to run sfc /scannow 3 times in the same command prompt window. Then open up another command prompt and copy&paste that string code onto it.?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Yard Dog

Vista Guru
Gold Member
No..just do it 3 times, then post final results using the results here : A) For how,to see only the SFC scan details in the CBS.LOG:

Open a elevated command prompt.
Copy and paste the command below into the elevated command prompt and press Enter.
Code:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

Close the elevated command prompt.
Click on the sfcdetails.txt file that was just placed on your desktop to see the SFC scan details (ones with the [SR] tags) in the CBS.LOG.
You can safely delete the sfcdetails.txt file afterwards if you like.
Post results so we can peek at them. Thing we tried to do was repair any missing or corrupt files. The ones not repaired cannot be done unless you have appropiate dvd/cd available . So, let see what did not get repaired please.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H ([email protected]) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Posts
34
Ok I see it now it's just that I have 2 partitioned drives it was on the desktop thats on my c drive directory. Here goes...

2012-01-07 20:58:59, Info CSI 00000185 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-07 20:59:01, Info CSI 00000187 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-07 20:59:01, Info CSI 00000188 [SR] This component was referenced by [l:162{81}]"Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR"
2012-01-07 21:05:11, Info CSI 0000030b [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-07 21:05:11, Info CSI 0000030d [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Slimline s3500f desktop pc
    CPU
    AMD Athlon 64 X2 5400+ 2.8 Ghz Dual Core Processor
    Motherboard
    M2N61-AR rev.1.2 Asus
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    Integrated Nvidia Geforce 6150SE nforce 430 L2 Cache 1.0MB
    Sound Card
    Integrated Realtek ALC888S 6 channel HD Audio
    Monitor(s) Displays
    VGA and DVI widescreen LCD Monitor
    Screen Resolution
    640 x 480 - 60Hz
    Hard Drives
    500GB Serial ATA-300 3.5" 7200.0 rpm model:ST3500620AS
    SuperMulti 16X DVD(+/-)R/RW 12X RAM (+/-) R DL LightScribe SATA drive model:ATAPI DVD A DH16A6L
    PSU
    160W
    Case
    Slimline
    Cooling
    Amatech Copper Base/Aluminum Heat Sink & 2.75" Fan 4-pin con
    Mouse
    HP PS/2 optical mouse
    Keyboard
    HP PS/2 multimedia keyboard
    Internet Speed
    Cable High-Speed Broadband

Yard Dog

Vista Guru
Gold Member
Dang. The sidebar issue again.. this is not causing your issues.. proceed with trying to accomplish a Re-Install as Brink suggested.. tried a last resort . sorry it did not succeed for you.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H ([email protected]) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Brink

Staff member
mvp
Oklahoma, USA

Posts
32,400
Sorry it didn't work. I hope the reinstall will do it. :(
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD